Teleperformance Technical Support Analyst Reviews

Likes

nothing, work is easy but it is made difficult by doing nitpicking in your work if you take stand for yourself on logical points and as per policy. but yes salary comes on time on the last day of the month but if you get late then it is upto your manager if thinks then he may mark it as half day. it doesn’t happen generally anywhere. and they split your weekoffs and they sometimes give you difficult cases of others to you in which you may have escalations....Read More

Dislikes

Management is really bad they dont care about anything.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The only thing I like is to help customers with their technical issues.

Dislikes

Somehow the supervisor has no clue about the technical process at all, all the seniors manages treats agents as s**t. They don't care about the agents at all. Never come to Teleperformance unless that is the only option you have left.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.

Dislikes

The fact that the promotions here are do not match the package they offer. other than that everything is fine.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

You'll get salary on time You will be fluent in English Work from home but they always scare you for WFO and give threat for job loss.

Dislikes

Work culture is hell. No skill development. MNC is just for name. Paid CAB and worst food facility Management is hell Even seniors and Supervisor don't know about the process.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

There are so many ways to earn incentive per month.

Dislikes

Job security is not meeting as per the expectations. They can terminate you even in the middle of training after giving you offer letter.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

No equality in employees from management who is closer to management will get benefits and who is working with dedication and not closer to management will not get appraisal promotions etc.

Dislikes

Upper line

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only like is job security and nothing that much good.

Dislikes

Work culture and salary increment is really poor and also rotational shift in it department is really bad.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good company to join as a fresher, learn how to work and move on.

Dislikes

No any work related training for new joiners, no any updates regarding changes in organization,So much politics, can't take leave when you need them, sometime had to work overtime if you are not coming from office cab, without getting extra paid.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is growth in a very short time.

Dislikes

Salary, shifts, work life balance nothing is provided as promised and they say they are employee centric company but whenever you raise any queries the HRs don't even bother to check the problems you are facing they just say their signature statement 'as per policy'.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is such a good company but not Kolkata site.

Dislikes

Kolkata centre is worst centre of TP. Specially quality domain is full of favouritism and oiling buttering domain. If you can't do as@ licking of your manager then even if you are good performer you would never get appreciated and promotion. To get the promotion you have to do Daaru Party with your senior, you must be a GIRL if youare not good in licking. That girl also should be comfortable in all scenarios if she want to get promotion. For promotion they only choose their fav person and even he or she is not able to say anything during interview then also they would be selected only. If not then that IJP would be cancel and fresh IJP would be roll out for them only. There are plenty of mis-management that even if I write whole day then also time would be less....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just getting salaray on time

Dislikes

The wrost HR and the IT team. they took 5 days for simple updation of the software that led me to come to the team on regular basis just to sit and listen to theier excuses. No one takes responsibility its bad than the government hospital. please try to gain more skill and find any other organization 🙏

Likes

Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started

Dislikes

It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

None

Dislikes

Incompetent salaries, No Promotion scope unless promotion with salary increment, Worst Job security, on floor abusing and Negative skill development, low Quality of work and it is just tradition spread sheet work

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work environment with the peers, i.e., managers makes the subordinates feels comfortable with each and every part of learning and never judge us professionally.

Dislikes

Salary as per work load i.e, I am not satisfied with the salary being paid although I am multilingual and in a BPO sector working with multiple language is a deal. No OT benefits, food cards, transport benefits nothing

Likes

Salary on time

Dislikes

They did not have good management The management did not have knowledge about the work even the Associates know the work more than them and Management put so much pressure on employees.Even we dont have proper Time to Eat and cancelling the weekoffs. So much Partiality in promotions. i dont suggest any other employee to work there and now work from was closed ,all emplyees under work from home lose their JOBS now....Read More

Likes

I don't like this company as such it sucks but the process I worked in starting it was heaven but after the new maneger it become hell for ever employee.

Dislikes

Company's manager are very toxic and manipulating in nature. They will tell that you'll get the promotion and then after afterwards start ploting politics between employees.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.