Tech Mahindra Technical Support Analyst Reviews

Likes

Cab facility at minimum cost. Nothing else to be liked here

Dislikes

No appraisal in last 2 year. And also not fixed when they will do it. And anyhow they do it, it will be 1-3% max. Bad management and mangers. No benefits & perks. Expectations of late work and weekend work without any extra pay

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

As it is an MNC getting a job is fairly easy,

Dislikes

Work Culture with Indian Client is worse, No empathy for the Employee whether they are stressed, Depression and whatsoever conditions they are in, they just want work, I tried resigning from the company still they are not ready to leave me, dispute I have completed all the work

Likes

Work life balance and work satisfaction

Dislikes

Really it's worst in appraisal. I joined as a fresher after 3.5 years experience my package less than other MNCS

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I enjoy the collaborative and supportive work environment at Tech Mahindra. It's a place where teamwork and innovation are encouraged, which has helped me grow both personally and professionally.

Dislikes

I honestly have nothing to dislike about working at Tech Mahindra. The company provides a supportive environment, ample learning opportunities, and a platform to grow professionally. Any challenges I’ve faced here have only helped me learn and improve, which I view as a positive aspect of my journey.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

NA

Dislikes

If the employee on bench and given the internal interview so this process is time consuming because we don't received from there side so in that case your bench time will reduce. If you profile is audit an review in that case you will not received any update related to project allocation. same thing happened with me, I got the project at last moment but not got confirmation from project allocation team so in this case they give me the exit formalities. So this is not good thing....Read More

Likes

I appreciate the collaborative and innovative work environment at Tech Mahindra, which fosters growth, learning, and opportunities to work on cutting-edge technologies.

Dislikes

I sometimes find the bureaucratic processes and hierarchical structure at Tech Mahindra to be slow and inflexible, which can hinder agility and quick decision-making.

Likes

Only Hinjewadi Campus.

Dislikes

No opportunity to grow in company. Upper Management is not able to understand the requirements from customer and unnecessary recruiting people. If your traveling for office work expenses whatever you spend no guaranty company will pay such a full policy.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Only Campus.

Dislikes

Senior Management. They are from old school and they want us to just listen to them. U cannot give your suggestions or any idea. All seniors are very arrogant.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The only thing employees want to work here, is the salary and the incentives that can be earned per month

Dislikes

The work culture, the work life balance and specially the management are some of the things that needs to be taken into consideration. Some of the managers are good but not all.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Only some supportive colleagues & seniors, Salary is very less but given on time that's it.

Dislikes

This exp. is as a CSA don't know about other departments. Mismanagement, no extra leaves whether sick or anything else otherwise salary cut even after informing beforehand, no properly working systems, no appraisals & obviously office politics. Very less chance & opportunities of promotion amid lot of t/c. HR & Managers not very supportive only buttering to keep u working & pressuring for targets with such low salary, almost no work life balance....Read More

Likes

Giving salary on time. Giving opportunities to upgrade position.

Dislikes

Lack of Equality - Not in between genders but in between employee. Some are working hard and some are getting extra privilege without any hard work. Taking salary equally but not working equally. Supervisor are also not taking any action against those people even they are not looking into it. They are just sitting and chatting. Lack of Professionalism- Person who is genuinely working, they are facing arrogant and rude behavior. Some people are getting special treatments. For eg. Employee who has not taken long leave like 7-8 days from the day they joined, in case of emergency like sever health issue such employees are getting any leave but supervisor's favorite employees are getting leave more than 10-14 days reason behind taking leave it just to visit basically holiday. I Understood taking holidays is not a crime but what about those who are not in good condition and they are asked to join in any condition. Middle class people never visit all the time hospitals, they cannot pay such expensive bill of MBBS doctors. There are many thing but I don't think tech Mahindra can bring improvement in this kind of situation. Even HR is also not looking into it even after complaining about the same issue again and again. I'm working with tech Mahindra for past 1 year and 7 months but from few months I'm feeling frustrated due to all those reason....Read More

Likes

Company are always good, until we bind up with the work and people around.

Dislikes

Few people in the management are really worst, they try imposing stricter environment to just make sure

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

You will get the best colleagues Job safety

Dislikes

Poor management. Lots of parameters to get the variable pay Managers are not good Always searching for an opportunity to deduct your salary They will give weekoff on company holiday, so that they can save money Night shift allowance is very less 100 rupees per day and many projects don't have the night shift allowance as well

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I don't like anything from Tech Mahindra because of my TL Haraprasad Sahu's bad behavior and i did complain to higher authority but nobody took it serious at Tech Mahindra, DlF2, New town, Kolkata

Dislikes

I'm not even surprised Tech Mahindra is really terrible to work at, the work culture is petty toxic and trash. Glad I left the como because of my TL Haraprasad Sahu's bad behavior. Location : Tech Mahindra, DLF2, New town, Kolkata

Likes

Work life balance , thats all .

Dislikes

Highly biased operations Manager - Salma Sattar Shaikh (Handling a process under connect group as Smiths News) -- very poor management . She is extremely toxic for people and revengeful as well in a very very cleaver manner . Being a QA i have personally witnessed many of the tenured team leaders leaving the organization because of her mood swings , a total drama queen on floor and even agents are aware of her behavior. Currently she is running this process as her family business . I left the organization in June 2024 , even now some of the leads and SME's call and share about there grievance of being tortured by her. Anyone planning to join Tech M be very very cautious as DO NOT JOIN SMIITHS NEWS as there is no employee centricity and there are no efforts to retain employee even is they give their blood & sweat for the company . Extremely toxic Manager . Least bothered to save tenured employees . Nothing in black and white . Excess grey matter . She had be showcasing her SME as an assistant manager (Surpassing the growth hierarchy) Operates like a small gang. The moment i realized i decided to leave and abandon the services & i paid for my notice period as it was so so biased and toxic . I was a top rater QA for 4 years however she had no answers to any of my questions for my glide path ....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

You will learn many things in manual testing only Client is good

Dislikes

No career growth No increment since 2023, 2024 and even 2025 Switch as soon as possible No work from home even its emergency as per client demand From Ahmedabad office you cant move to any other Tech M offices

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.