Cognizant Technical Support Analyst Reviews

Likes

Cognizant have lot of job opportunities and provide nice pay according to market standards. People working in cognizant can switch to other technology and work on it.

Dislikes

Hikes are very less when compare to other companies. Due to internal politics talented people efforts are recognised.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance is good. Job satisfaction is also fair. Company pays fair enough. I am not satisfied or I should say I am not impressed with the appraisal procedure implemented by the management. Post 1 year no appraisal at all or the performance bonus. They have their own way of doing it in the month of July or August and it doesn’t matter when you have completed 1 year.

Dislikes

Appraisal and performance bonus payout .

Likes

COGNIZANT HAS FREE UDEMY ACCESS THROUGH WHICH I LEARNT MANY TECHNOLOGIES. IT HAS BOTH PERMANANT WORK FROM HOME AND HYBRID WORKING MODEL AS PER THE REQUIREMENT OF AN EMPLOYE.

Dislikes

NOTHING.

Work Details

Work policy: SOMETIMES IT WORK FROM HOME AND SOMETIMES ITS FROM OFFICE.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I got offer during pandemic as fresher since then I worked remotely which helped me.

Dislikes

The promotion and salary hike is not as per the employee performance

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Cognizant has strong capebilities in delivering technology services with a robust support. People are satisfied working here but since past couple of years company has not given ample opportunitiesto employees in terms of growth and compensastion

Dislikes

Not good approasal No timely appraisal No promotion policies No standard salary parameters as per exp No benchmarking for compensastion

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you swith to Cognizant, they will provide good salary compared to other service based company. They also push their associate for skill development with regular certification drive.

Dislikes

The appraisal system dropped drastically in couple of years. Very minimum salary hike with high ratings.

Likes

Nothing

Dislikes

No hike, no job security, no skill development, no easy transportation.even if you learn new technologies they will ask for experience and make you work in technology which you already know.if you do "jing jack" you will get everything else you will be cornered and make you to think resigning is best than staying there

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

it's good environment working in cognizant it's good work life balance and overall good experience

Dislikes

i request to please improve management like manager team leader because not good behaviour to junior

Likes

Nothing as such

Dislikes

1. They blame employees for the things which are not managed by the company 2. No one responds to your mails and messages 3. Irrelevant training, and later totally different assessment which is difficult to clear 4. They hire for technical profile but asked to work in non tech or resignation.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Will get salary that is ok

Dislikes

But if you give more importance to mental health than salary don't join this company. You are literally a slave of the client and no body will speak for you.. and if your too lucky to get a client like Novartis(pharmaceutical company) and especially get into celonis tool project then you can say bye bye to your mental health and just hug the salary you get and stay. Working hard is not the issue but the politics they play and the slavery you guys will experience is more than what was done in the colonization period. Hope everyone understands my mental health state currently and would deeply analyze before joining cognizant or Novartis....Read More

Likes

Work culture and job security

Dislikes

Salary is to less compared with other organisations. No proper hikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Work life balance 2. Good training 3 good workspace 4. Pay on time

Dislikes

1. Less salary

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company is good but sometimes your management is frustrating. Biased to favourites. Skilll development used to happen when i joined but disappeared with time. ( earlier they used to proivde six sigma training but never after that). Its unfortunate that your manager never shows data on the basis of which you are rated. Just verbal words and assumption. If they want to fire you they will put work pressure on you and appoint their pawn around you who will point fingers on you and sometimes plays with your emotions as well. Even if you are working hard you or your team will be never recognized. Suddenly after you left / aur asked to volunterly resign by HR your team will become best team on the floor because it was then headed by the same pawn. Polictics is played everywhere but cognizant is the hub. SDM makes their own rules and follow them. This all happened after my management was changed....Read More

Dislikes

Salary promotion job security skill development company culture

Likes

Overall cognizant has a very good environment to work with. But I should say it also purely depends on the team which we have put into. The salary is higher for freshers and lateral compared to other companies.

Dislikes

We cannot expect good ratings and promotion even if we deserve it. As they ask you to work 10 hrs continuously, you will not have time to develop your skills.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

No salary issues and if you get proper project and colleague your are good to go. Every 6 months there is a skill up process you can utilise to improve your self.

Dislikes

PM not having technical knowledge and worst experience in support project . Talent management team not having proper tacking they didn't care about your skills match with your project. Hike is also low always 3 ratings for support projects. There is no straight point of contact to enquire anything. Cognizant not tracking if you are extending time in your client projects it's depends on your project and higher level....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Free udmey courses certificate

Dislikes

Very bad at project management If u won't give project then why selecting number of people just for ideally sitting and get frustrate Very bad at giving project Don't work here Salary also very low no hike No promotion No good benefits