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Teleperformance
Comparebased on 29.9k Reviews
Video summary
Filter reviews by Teleperformance Team Manager Operations Reviews
Rating distribution
Category Ratings
Work satisfaction
Work-life balance
Job security
Salary
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Skill development
Company culture
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
62% employees reported
Flexible timing
44% employees reported
No travel
80% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
7 reviews
Jobseekers also viewed
10 reviews found
Team Manager Operations in Gurgaon / Gurugram
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Overall good
Work Details
Work days: Rotational Shift (Strict Timings)
Team Manager Operations in Ambattur, Chennai.
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Gym, leaves, and work balance
- Salary - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Flexibility, leave management,
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your review! Have a great day!
What people are saying about Teleperformance
Team Manager Operations in Mohali
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
good company to grow
- Job security - Excellent
- Promotions - Excellent
Dislikes
too much politics and favorism
- Company culture - Bad
- Work-life balance - Poor
Employer’s Response
Kindly visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!
Team Manager Operations in Chennai
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall ok.
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Nothing to say
- Job security - Poor
- Promotions - Poor
Work Details
Ok.
Work days: Monday to Friday (Strict Timings)
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Team Manager Operations in Chennaraopet
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Has the best learning and development programs 2. Opportunities for internal transfers
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Overall experience is good, as got opportunity to grow and learn throughout my journey
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Manager Operations in Bangalore / Bengaluru
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All security measures have taken to protect the employee safety
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Manager Operations in Chennai
Healthcare Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good company , learnt a lot from TP. Lots of learning opportunities and good leadership team.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Team Manager Operations in Mohali
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good appraisal(Depends on process), Lot of trainings
- Salary - Good
- Skill development - Good
Dislikes
Work life balance, Politics, Undue pressure
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Team Manager Operations in Chennai
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst
Dislikes
No safety.for.women employees. No carreer growth and there is no.right carreer councilor
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Team Manager Operations in Chennai
Health Care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
"It is my home away from home" is what I can say. If you have the spark in you, the company will make you visible in a brighter way. You will be a great leader if you have patience, dedication, and innovation.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is no question of dislike.
Work Details
It is a face paced environment, which has critical TAT, keeps me engaged, on toes through out the day, but enjoy all that I am doing.
Work days: Monday to Friday (Flexible Timings)
Similar Designation Reviews
Real Time Analyst in Indore
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job stability
- Job security - Excellent
Dislikes
No work life balance and management thinks that their right to stop someone even after completing office hours. They made culture so toxic and it's pathetic. They don't pay enough and don't give mental peace
- Salary - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
Team Lead Operations in Jaipur
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
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Likes
Hello everyone, this is to bring to your attention that I have worked there for almost a year and a half and so far, what I have observed so far was the work culture, the fantastic management who is willing to take care of you in each and every situation. Additionally, I am very grateful to be a part of this organization. If you are willing to move forward, then there is no stopping here.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing as such. Experience might differ from person to person but my experience with the organization is fantastic.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Representative in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Clients are good and associated with well known brands
Dislikes
Everything/ management policy transparency, even work systems are not hygienic and always i mean most of the times dirty restrooms
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Chat Support Executive in New Delhi
Full Time
IT & Information Security - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Payment on time
Dislikes
1. No accountability from senior side 2. Blaming the juniors 3. Abusive environment 4. Too much pressure 5. Complete 8 hours working and hardly gives the break even washroom breaks 6. Seniors give fake promises.
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Sr.CCE in Mohali
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just getting salaray on time
Dislikes
The wrost HR and the IT team. they took 5 days for simple updation of the software that led me to come to the team on regular basis just to sit and listen to theier excuses. No one takes responsibility its bad than the government hospital. please try to gain more skill and find any other organization 🙏
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Customer Service Representative in Mumbai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started
- Salary - Good
- Work-life balance - Good
Dislikes
It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.
- Job security - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Chat Support Executive in Dehradun (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded
Dislikes
Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation Horrible company I have ever worked
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Real Time Analyst in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Little bit I can say job security if you are not on contract paper. I think Teleperformance Mohali Punjab location is good compared to Teleperformance Bangalore. I know corporate politics is everywhere.
Dislikes
I don't like to work to Teleperformance Bangalore Smart work techno Qube. Special WFM manager toxic and egoistic person. Currently I am working but I am on notice period.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Lead Operations in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Most worst management they always provide fake promises no coordination is there between the management and the management don't think we are human they think we are robot who can work 24 hrs without any battery.They also ruined the personal life and professional life both...so be careful before joining teleperformance kolkata for any process, specially Tataplay.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: Some people are permenent work from some are permenent work from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Assistant Manager WFM in Mohali
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Leaders never spoke/listen to downline.. Either you communicating your issue over mail or verbally - felt unjustify Top leaders are always correct and downline always wrong untill you have support from upline
Dislikes
No sitting area except cafeteria
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Other Teleperformance Reviews
Customer Support Associate in Chennai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Their is no target and work pressure
- Work-life balance - Good
Dislikes
1. Worst floor decorum 2. Their is no proper communication system to escalate to the higher level management and communicate to the team leaders. 3. Transport team not responding properly. 4. scheduled breaks system. 5. unwanted security checkups near staircase. 6. Canteen foods are not healthy. 7. securities are rood and not friendly. 8. No safety for the things which we are carry to the office....Read More
- Skill development - Bad
- Job security - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior AR in Mumbai
Full Time
Medical Billing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing at all.
Dislikes
Very bed experiance poor igostic management treat lower post people very badly not get respect at all policies or made to modify as per their requirement daily made new rules on sack of police bed cafeteria bed TLs, managers, BHRs. Faced mentally harrasment on work place from TL Sanghvi Power, Chetan Charma.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ambiance, floor was neat & clean also well secured both men & women
- Job security - Good
- Company culture - Good
Dislikes
Going for an lift it will be very late for our duty time, because very crowded at the time employees come to office. Main thing is salary is very very low compared to other company.
- Salary - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Work-life balance - Good
Dislikes
All .the company hr recruitment team doesn't tell about mediclaim deduction in papers. After joining only you come to know about this which they inform in induction. So no transparency from hr recruitment team.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Mumbai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Meaningful feedback leads to trusting relationship, stronger teams, and a sense of psychological safety at work - all of which makes for a more humane company culture.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Technical Support Executive in Jodhpur
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is there good salary
- Job security - Excellent
Dislikes
The management is not good if a person like me get a chance to manage a process like I adobe in teleperformance I think I'll handle better because the managers they are not focusing on agents and their work they are busy in their internal politics and because of that it impact for I can say hammer the all over process
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Customer Service Associate in Thane
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary comes on time. Mostly We get leaves as per the requirement.
- Salary - Good
- Job security - Good
Dislikes
Trainer (Janvi Parmar) of CIBIL process is not professional. She plays love games with her Trainees. She mix personal and work life together. She does partiality while giving leaves to trainees.
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Voice Customer Service Associate in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is good say about TP there is no Likes about this company which I've faced.
Dislikes
Work Life Balance Promotions Salary Company Culture Job Security Work Satisfaction
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Quality Analyst in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don't like anything, they are asking negative amount of 12,600 for rehiring . so i dropped joining there. They told am x employee of TP but i worked only 2 days, 3rd day to attend funeral they not gave leave...they told to join after 3 month if i take leave..so i left organization .again i gave interview they are asking 12,600 rs
Dislikes
Culture
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like nothing about TP its a places with Officials having a mentality to abuse and misuse there hierachy. A PLACE FULL OF POLITICS if you raise a ticket against anyone due to there bad behaviour the whole floor will make you pay for it even the hr who should help also will threaten to remove the ticket
Dislikes
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
- HQ - Paris, France
- BPO
- 50k-1 Lakh Employees (India)
- IT Services & Consulting
- Software Product
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 62% of empl...oyees reported the working days at Teleperformance as Monday to Friday. 56% employees reported the work timings at Teleperformance as Strict timing. Read more- Home >
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