Teleperformance Sr.CCE Reviews by 10+ Employees | Rated 2.5/5

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

46% employees reported

Flexible timing

69% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

4 reviews

1.5

Rated by Men

8 reviews

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17 reviews found

Sort by: Popular

Sr.CCE in Mohali

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Jan 2025

Likes

Just getting salaray on time

Dislikes

The wrost HR and the IT team. they took 5 days for simple updation of the software that led me to come to the team on regular basis just to sit and listen to theier excuses. No one takes responsibility its bad than the government hospital. please try to gain more skill and find any other organization 🙏

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Sr.CCE in Jaipur

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Apr 2024

Likes

The seniors there and the area were very good

Dislikes

My grandmother had died and when I went back there they did not respond

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Teleperformance

View All

Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HDFC ❌️ Location: HDFC - New Delhi, TP - Noida Team Handling: HDFC - Individual role. TP - Team Leader Team Handling: HDFC ❌️ TP ✅️ Working Days: HDFC - 6. TP - 5 Customer Base: HDFC - Indian, TP - USA

Which Organisation to Join? Please provide reason(s) or if you have any suggestion.

HDFC Bank

Teleperformance

4 participants . poll closed

Got a question about Teleperformance?

Ask anonymously on communities.

Sr.CCE in Gurgaon / Gurugram (working remotely)

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Mar 2024

Likes

worst Ever MNcs Teleperformance they hired and terminate without Informing to thier employees and ask for resigning Teleperformance had a bad manner management and staff ..

Dislikes

All staff and work force management is a lier everyone playing politics with every single agent and pressurised by team leader racist not Teleperformance but their management who work under FIS.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Sr.CCE in Mohali

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 15 May 2023

Likes

Nothing nothing nothing

Salary - Good
Job security - Good

Dislikes

Nothing nothing nothing

Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Sr.CCE (working remotely)

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jun 2022

Likes

good company to work for freshers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing i disliked about TP

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Sr.CCE in Kolkata

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Feb 2022

Likes

Good company. Rotational shift, pick up drop, week off any 2 days, management need to work on them more. Process was very good.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your feedback! All the best!

Sr.CCE in Kolkata

Contractual

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 28 Jan 2023

Likes

Good but management need to work a lot for their employee

Salary - Good
Work satisfaction - Good

Dislikes

Need to focus on the skill development

Job security - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Sr.CCE in Mohali

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Nov 2021

Likes

Awesome really great

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Great

Work timings: Strict Timings

Work related travel: This is a desk job.

Employer’s Response

Thank you for sharing your feedback! Have a nice day!

Discover interview dos and don'ts from real experiences

Sr.CCE in Kphb

Inbound Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Sep 2021

Likes

Worest experience.....the worst company.......full of politicals and also thy are give and take policy here

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Employer’s Response

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Sr.CCE in Indore

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 17 Aug 2021

Likes

WFH experience is too bad

Job security - Good

Dislikes

Salary - Bad
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Feel free to visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

Sr.CCE in Indore

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Mar 2021

Likes

Worl culture

Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less money

Salary - Poor

Work Details

Work timings: Flexible Timings

Sr.CCE in Indore

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 21 Aug 2019

Likes

Dislikes

HR policies regarding appraisal/compensation to an employee is pathetic.

Skill development - Poor
Job security - Bad
Promotions - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Sr.CCE in Jaipur

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Sep 2018

Likes

Teammates

Dislikes

Nothing was good there wrost place to work i never recommend any one to work at teleperformance.

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Sr.CCE in Gurgaon / Gurugram

Credit bureau Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2018

Likes

Nice work environment

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I am.not getting my pf

Salary - Bad

Work Details

Nice

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Teleperformance Sr.CCE Reviews by Locations

Teleperformance Sr.CCE Indore Reviews

Teleperformance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 46% of empl...Read more

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