Teleperformance Senior Technical Support Officer Reviews
Updated 31 Jul, 2022
Overall Rating
3.1/5
based on 3
reviews
Rating distribution
Category Ratings
3.8
Skill development
3.7
Company culture
2.7
Work-life balance
2.3
Job security
2.3
Salary
2.3
Promotions
2.3
Work satisfaction
Teleperformance is rated
3.1 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction wit
...
Read more
Teleperformance is rated
3.1 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Senior Technical Support Officer in
Jaipur
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 08 Oct 2020
Likes
Helping and supporting !!
Company culture - Good
Dislikes
For hirrring it need to contact old employees first who has left jobs within a year !! Example mine, I have left in September 2019 and tried to rejoin in the months of lockdown !! We need Your support ,!! We are the assets.. We are together for eachother !!
Work Details
It was good !! Happy I worked there
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Technical Support Officer in
Thane
Web Chat Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
5.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 12 Apr 2022
Likes
People are really talented in Teleperformance
Skill development - Excellent
Dislikes
Management is worst
Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor
Work Details
Bad
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support Officer in
Gurgaon / Gurugram
ESD Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 31 Jul 2022
Likes
Great work culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Executive in
Jodhpur
Full Time
·
Administration Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 02 Mar 2025
Likes
Job security is there good salary
Job security - Excellent
Dislikes
The management is not good if a person like me get a chance to manage a process like I adobe in teleperformance I think I'll handle better because the managers they are not focusing on agents and their work they are busy in their internal politics and because of that it impact for I can say hammer the all over process
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Customer Service Associate in
Thane
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 02 Mar 2025
Likes
Salary comes on time. Mostly We get leaves as per the requirement.
Salary - Good
Job security - Good
Dislikes
Trainer (Janvi Parmar) of CIBIL process is not professional. She plays love games with her Trainees. She mix personal and work life together. She does partiality while giving leaves to trainees.
Promotions - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Feb 2025
Likes
I like nothing about TP its a places with Officials having a mentality to abuse and misuse there hierachy. A PLACE FULL OF POLITICS if you raise a ticket against anyone due to there bad behaviour the whole floor will make you pay for it even the hr who should help also will threaten to remove the ticket
Dislikes
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
1.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 24 Feb 2025
Likes
i dont know why people post negative reviews about tp ,its just like another company ,work pressure is everywhere , i found everything was up to the mark except the shift timings , i did not find anything wrong ,
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
shift timings
behavior of supervisor or trainers are not professional
Promotions - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Analyst in
Jaipur
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Feb 2025
Likes
While you might need to spend extra time outside of work to learn new skills, the company has solid policies, good growth opportunities , and job security , even if the pay is average.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Jabalpur
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 18 Feb 2025
Likes
Nothing is there to like.
Dislikes
There is an atmosphere in which only those person can grow who has a big tongue. Managers missuse there powers for there personal benifits. Girls has high probability of getting promoted faster compared to boys, all they need to do is build an inappropriate relationship with there managers which becomes a great advantage for there career growth.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Mumbai
Full Time
·
BD / Pre Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 11 Feb 2025
Likes
I was working for Thomas Cook pvt ltd process and it has unlimited incentive structure that attracts me to work harder and earn more money.
Dislikes
Offered salary was very low as compared to market and other companies. Lots of politics for promotions.
Salary - Poor
Skill development - Poor
Promotions - Poor
Company culture - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Mohali
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 10 Feb 2025
Likes
HR management is good but recruited is bribing
Dislikes
Politics is going on from AM level (Grade 3) to Sr. Manager (Grade 6), very cheap politics is going on floor. Job is not secured as if you will put your points i. Front of AM then he will make your life hell on floor and try to break your strength with political play role.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 07 Feb 2025
Likes
Good company to work for the technical Support suggest to join the company if you are ok with the complete rotation shifts. The pay is good and also the managers and the working team is very effective to work with...
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad (working remotely)
Full Time
·
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 02 Feb 2025
Likes
Salary was on time and senior executives were quiet friendly and professional too....
Salary - Excellent
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Work pressure a bit
Promotions - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other Teleperformance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Quality Analyst in
Mumbai
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Mar 2025
Likes
Meaningful feedback leads to trusting relationship, stronger teams, and a sense of psychological safety at work - all of which makes for a more humane company culture.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Voice Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 02 Mar 2025
Likes
Nothing is good say about TP there is no Likes about this company which I've faced.
Dislikes
Work Life Balance
Promotions
Salary
Company Culture
Job Security
Work Satisfaction
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Feb 2025
Likes
I don't like anything, they are asking negative amount of 12,600 for rehiring . so i dropped joining there. They told am x employee of TP but i worked only 2 days, 3rd day to attend funeral they not gave leave...they told to join after 3 month if i take leave..so i left organization .again i gave interview they are asking 12,600 rs
Dislikes
Culture
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
C.S.A in
Kolkata
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
4.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Feb 2025
Likes
As a company it is good but office environment and management was completely 0. And also it's depends on the process as well in which process your as working for.we do agree in every sector politics happened but in TP About this I have no words to write...
For freshers it is good but the people who are working they are making company bad ...
Promotions - Good
Dislikes
Job security - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Customer Support Representative in
Indore
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
2.0
Skill development
5.0
Job security
1.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 22 Feb 2025
Likes
I like all the Teleperformance environment. A very good place for a fresher employee.
Salary - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
I don't like Teleperformance support staff because they don't want anyone to get promoted and never help. I was selected for a Team Leader role after one year and completed my training along with 10 other experts. However, I waited for six months, but they never provided me with the Team Leader documents
Skill development - Poor
Promotions - Bad
Work Details
Work policy:
other
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Store Manager in
Mumbai
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Feb 2025
Likes
Highly professional yet kind and helpful team leads , making work challenges easier to navigate High - quality office facilities , with a comfortable breakroom for recharging .
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Leadership Associate in
Mumbai
Full Time
·
Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Feb 2025
Likes
Nothing to like in this old school impractical setup.
Dislikes
The promoted environment and style of working is stifling with egoistic leaders who dominate over HR. Leaders go to the extent of manufacturing artefacts, in the name of policy adherence to victimize employees. It's actually a corporate nightmare.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Quality Analyst in
Jaipur
Full Time
·
Quality Assurance and Testing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 20 Feb 2025
Likes
Job security is always there if you have completed basic training and moved to Ops team there will not be any such problems.
Promotions are fare. If you have your targets met and a good behavior with all you can definitely get help.
Work life balance are good.
Job security - Good
Promotions - Good
Work-life balance - Good
Dislikes
Salaries are not justified.
Hr & Ec team might not be in your favor all times
If a scenario gets escalated you can expect the closure as an action
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Application Specialist in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 19 Feb 2025
Likes
Nothing. Its was my biggest mistake. Firstly they hire you and keep asking you to work and few moths later they ill throw you out.
Dislikes
Everything.. ! No ethics at all! Abusive work flow, even operations mangers dosent care about his abusive language towards employees! They will eat your salary incentives and doest pay you much! What to say.. fully non compliance!!
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Data Entry Operator in
Jaipur
Full Time
·
Rebel doc Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Feb 2025
Likes
If you're looking for a "like the CRM company," the most widely recognized and considered top-tier CRM company is Salesforce. It's often considered the leading CRM platform, offering a comprehensive suite of features for managing customer relationships across sales, marketing, and service.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
People often dislike CRM companies because their systems can be overly complex, time-consuming to use, require excessive data entry, lack intuitive design, don't integrate well with other tools, and can feel like a micromanagement tool, taking away from valuable time spent directly with customers; essentially, making salespeople feel like they are "serving the CRM" instead of the CRM serving them to improve sales....Read More
People also ask about Teleperformance's Senior Technical Support Officers
How is Teleperformance to work for?
Teleperformance is rated 3.1 out of 5, based on 3 reviews by employees on AmbitionBox.
Teleperformance is known for Skill development which is rated at the top and given a rating of 3.8. However, Job security is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 2.3 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.7 at Teleperformance by 3 employees. While job security is rated 2.3 and work-life balance is rated 2.7 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.