Teleperformance Senior Customer Support Agent Reviews
Updated 23 Apr, 2022
Overall Rating
4.0/5
based on 3
reviews
Rating distribution
Category Ratings
4.0
Company culture
4.0
Promotions
3.0
Salary
3.0
Work-life balance
3.0
Skill development
2.0
Job security
2.0
Work satisfaction
Teleperformance is rated
4.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
Teleperformance is rated
4.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Other Consulting Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Mar 2025
Likes
The environment was very bad, managers provide promotions to them who are not eligible but they have good bonding with managers and those who are actually worth promotions were not getting promoted , only politics
Salary - Good
Dislikes
Everything, except of salary on time , the work culture, work life balance, work load everything was ridiculous, they extend shifts 2 hours and in the name of overtime 100rs they provide fr 1 hour, very disappointed with TP
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Mar 2025
Likes
Nothing is there worst management worst team leader, worst man, they won’t even give you salary
Dislikes
Nothing is good. Nothing if you are working, also, they will mark us unpaid leave and the attendance is not automatic. It’s manual and the WFM team. It’s worst, especially there is a guy called Himanshu. I think he have two daddies.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
If any system issue there, we need to go to office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Mar 2025
Likes
Absolutely nothing
Dislikes
Worst company
Worst management
Worst cab service
Work project
Work training
Worst salary
Worst incentives
Worst work-life balance
Worst colleagues
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Jaipur
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 20 Mar 2025
Likes
Their job security is better than any other BPO and the salary will surely credited to you on the last day of the mont.
Job security - Good
Dislikes
Their work culture is very bad. They will mess up with your work life balance.
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Mar 2025
Likes
Nothing
Dislikes
Worst life balance, promotion is like giving penny to beggars, only promotion without salary hike, no job security they will fire you without even a notice and they won't pay you 3 months or 6 months salary,
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Support Executive in
Jaipur
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 13 Mar 2025
Likes
Good salary for freshers, i used to work in chat support it was so relaxing at the start, but after few months they added new things which was a bit pressurizing, however it is cool
Salary - Good
Work satisfaction - Good
Company culture - Good
Dislikes
Working days which is 5.5, i used to work in norton which is premium process, they should at least provide 5 days working like all other premium processes do
Promotions - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Mar 2025
Likes
Nothing
Dislikes
They terminate the employees without any reason..when u ask for resignation letter,they will ask to pay Rs2000..as they have terminated u during the probation period..fake and worst company.. their motto is hire and fire
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 11 Mar 2025
Likes
Salary is on time. Everything is very systematic.
Salary - Excellent
Dislikes
There is no job security. There is a Manager in Teleperformance Kolkata whose name is Atindra Nath Chaterjee. He always want to Terminate employees for Personal Benifits. Teleperformance Management should terminate this kind of Manager.
Skill development - Poor
Job security - Bad
Promotions - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Chennai
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
3.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 08 Mar 2025
Likes
Their is no target and work pressure
Work-life balance - Good
Dislikes
1. Worst floor decorum
2. Their is no proper communication system to escalate to the higher level management and communicate to the team leaders.
3. Transport team not responding properly.
4. scheduled breaks system.
5. unwanted security checkups near staircase.
6. Canteen foods are not healthy.
7. securities are rood and not friendly.
8. No safety for the things which we are carry to the office....Read More
Skill development - Bad
Job security - Bad
Company culture - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Chennai
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 05 Mar 2025
Likes
Nothing
Work-life balance - Good
Dislikes
All .the company hr recruitment team doesn't tell about mediclaim deduction in papers. After joining only you come to know about this which they inform in induction. So no transparency from hr recruitment team.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other Teleperformance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Web Developer in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 29 Mar 2025
Likes
There is genuine concern for employees’ physical and mental health, with plenty of resources to support them
It makes a real difference!The company encourages team collaboration, making it easy to share ideas and work together efficiently
The company actively promotes mental health initiatives and provides resources for stress management and overall wellbeing
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Overall, it's an excellent place for freshers to kickstart their career and develop valuable industry experience
Java Developer in
Chennai
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 29 Mar 2025
Likes
The company's leadership is forwardthinking and committed to maintaining a secure and relaxed workplace culture
Transparent communication between teams and management, ensuring everyone feels informed and valued
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
The company’s culture actively promotes the exchange of creative ideas across departments, helping innovation thrive
Software Developer in
Pune
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 29 Mar 2025
Likes
The leadership's forwardthinking approach and supportive environment keep employees engaged, motivated, and excited about their work
The flexible work policies are a huge plus for parents and caregivers, making it easier to balance family responsibilities with work
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
The company encourages creativity and embraces a forwardthinking approach, driving constant innovation
Senior Customer Service Executive in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Mar 2025
Likes
Nothing
This company is just trash.
Dislikes
Everything.
They fire people without any prior notice.
They promoted people but provide them a temporary position. You have to do work as a Team leader but they are providing zero increment and when the temporary period is done. They will permenent only those people who are their family favourites or give them some kind of extra thing and the hard working person will suffer.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Quality Controller in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Mar 2025
Likes
Nothing, less salary no growth, internal bias, politics, zero transparency, hr department worst
Dislikes
I gt work from home for a year now that is also gone, victim of non transparency, lies from hr, rm, am worst
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Web Developer in
Pune
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 28 Mar 2025
Likes
Employees genuinely work together to achieve common goals, and teamwork is highly valued
This company is great for seasoned professionals looking for longterm growth
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
The company continuously innovates to reduce its carbon footprint, and it’s inspiring to be a part of such an environmentally responsible organization
Assistant Manager Operations in
Thane
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 27 Mar 2025
Likes
Work Culture and the Support one gets from their higher ups. Well it can depend from Process to Process and who is your Boss, but as such it's a Fantastic Organisation to work with.
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Dislikes
Work Life Balance & Salary.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Executive in
Chandigarh
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Mar 2025
Dislikes
More than 70% people working are rude and CORRUPT. Worst people u could work with, very selfish. There are good people but very few from my experience mostly women dont know why, men are so rude and behave so badly i dont believe how is that even possible in a mnc. Is it still mnc or scam center? All i ever heard was dont expect anything just be happy if you even receive your salary on time or ever. My advice even if you get a good package dont join go for lower package somewere else if you have an option you will save your soul. You will only get the job if you have bribed some one on the project incharge. You mean nothing to this company, not your time, not your effort, not your money......Read More
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Software Developer in
Chenani
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 26 Mar 2025
Likes
The company's high employee retention rate speaks volumes about the supportive and rewarding work culture
It's a perfect environment to grow professionally and take your career to new heights
I’m proud to work at a company that actively prioritizes ecofriendly initiatives and incorporates sustainable practices into its daily operations
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Flexible hours allow employees to manage their personal commitments without sacrificing professional responsibilities
Subject Matter Expert Specialist in
Mohali
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 25 Mar 2025
Likes
Teleperformance is a very diverse organisation. With great opportunities for growth and good salary, especially if you are a fresher. Not all organisations provide so many opportunities for freshers with good salary but TP does it.
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Dislikes
What I didn't like about it was their 5.5 working days policy. As employees who are willing to work in rotational shifts and night shifts. Having 2 week offs a week should be bare minimum aside from that they also require you to work for 9.5 hours a day instead of 9 hours. Aside from this, the part where female employees are not allowed to enter the premises after 8:30 pm is not at all okay. They are also not allowed to leave the premises after 8:30 pm till 6am. Which is extremely discriminatory....Read More
People also ask about Teleperformance's Senior Customer Support Agents
How is Teleperformance to work for?
Teleperformance is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Teleperformance is known for Company culture which is rated at the top and given a rating of 4.0. However, Job security is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.0 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 4.0 at Teleperformance by 1 employees. While job security is rated 2.0 and work-life balance is rated 3.0 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.