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Teleperformance
Comparebased on 29.9k Reviews
Video summary
Filter reviews by Teleperformance Senior Customer Service Advisor Reviews
Rating distribution
Category Ratings
Salary
Work-life balance
Skill development
Job security
Company culture
Promotions
Work satisfaction
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Strict (12am - 5am)
50% employees reported
No travel
75% employees reported
View more detailed insights
Jobseekers also viewed
4 reviews found
Senior Customer Service Advisor in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just working for salary
Dislikes
Transport is Pathetic. They drop employees in middle of highway and change their policy anytime as per their convenience.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Advisor in Gurgaon / Gurugram
Customer Service Support Department
Overall Rating
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Salary
Skill development
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Likes
The only reason to stick on cause this employer never ditched it's employees at such pandemic situation of COVID, whereas most of reputed companies layed off a mass number of employees.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work-life balance - Good
Dislikes
Management needs to be more employee centric, since they immediately imply client's instructions without sharing information to the employees. There should be a planned change of work criteria updated by client.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
What people are saying about Teleperformance
Senior Customer Service Advisor in Malad West
Voice / Blended Department
Overall Rating
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Salary
Skill development
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Likes
During pendamic if some one is not feeling well they force you to work long hours.opportunities if comes in they will only told those their favourite employees.they are not fare enough all the time politics.please do not share my identity
Dislikes
They should equally treat same every one lot of politics in the office.also they do not understand the problems as an human.after working so many years there were several problems needs to be taken care but BHR is very pathetic in terms of helping employee when I complain to manager then only the HR called for once.they diploy others in the process but no body bothers me to call or help me.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Very pathetic
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Advisor in Navi Mumbai
Healthcare Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fine
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Customer Service Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Nothing
Dislikes
They terminate the employees without any reason..when u ask for resignation letter,they will ask to pay Rs2000..as they have terminated u during the probation period..fake and worst company.. their motto is hire and fire
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Customer Service Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Salary is on time. Everything is very systematic.
- Salary - Excellent
Dislikes
There is no job security. There is a Manager in Teleperformance Kolkata whose name is Atindra Nath Chaterjee. He always want to Terminate employees for Personal Benifits. Teleperformance Management should terminate this kind of Manager.
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Representative in Gurgaon / Gurugram
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
Work-life balance
Likes
Salary credit time was fixed and good.
Dislikes
It was very horrible cause the work culture is very very bad . There are some Team leader who does not know how to handle the team and how to manage , they raise personal issues and give feedback.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Associate in Chennai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Their is no target and work pressure
- Work-life balance - Good
Dislikes
1. Worst floor decorum 2. Their is no proper communication system to escalate to the higher level management and communicate to the team leaders. 3. Transport team not responding properly. 4. scheduled breaks system. 5. unwanted security checkups near staircase. 6. Canteen foods are not healthy. 7. securities are rood and not friendly. 8. No safety for the things which we are carry to the office....Read More
- Skill development - Bad
- Job security - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
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Skill development
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Likes
Nothing
- Work-life balance - Good
Dislikes
All .the company hr recruitment team doesn't tell about mediclaim deduction in papers. After joining only you come to know about this which they inform in induction. So no transparency from hr recruitment team.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Mumbai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
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Skill development
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Likes
Meaningful feedback leads to trusting relationship, stronger teams, and a sense of psychological safety at work - all of which makes for a more humane company culture.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Associate in Thane
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
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Likes
Salary comes on time. Mostly We get leaves as per the requirement.
- Salary - Good
- Job security - Good
Dislikes
Trainer (Janvi Parmar) of CIBIL process is not professional. She plays love games with her Trainees. She mix personal and work life together. She does partiality while giving leaves to trainees.
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality Analyst in Bangalore / Bengaluru
Full Time
Customer Success Department
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Likes
I don't like anything, they are asking negative amount of 12,600 for rehiring . so i dropped joining there. They told am x employee of TP but i worked only 2 days, 3rd day to attend funeral they not gave leave...they told to join after 3 month if i take leave..so i left organization .again i gave interview they are asking 12,600 rs
Dislikes
Culture
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
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Skill development
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Likes
I like nothing about TP its a places with Officials having a mentality to abuse and misuse there hierachy. A PLACE FULL OF POLITICS if you raise a ticket against anyone due to there bad behaviour the whole floor will make you pay for it even the hr who should help also will threaten to remove the ticket
Dislikes
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Kolkata
Full Time
Operations Support Department
Overall Rating
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Skill development
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Company culture
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Likes
i dont know why people post negative reviews about tp ,its just like another company ,work pressure is everywhere , i found everything was up to the mark except the shift timings , i did not find anything wrong ,
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
shift timings behavior of supervisor or trainers are not professional
- Promotions - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Other Teleperformance Reviews
Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
At Teleperformance they credit salary on time ie on the last day of the month. The trainers are good.
Dislikes
Salary is less, No proper management, There is no Work- life balance. The TL's are behaving like having they are the owners of the company. No promotion opportunity for the right candidate there is always favorism for the candidate who licks managers shoes only they get promotion. I would not suggest anyone to join this company.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: All 6 days are working from office only.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Back Office Executive in Goregaon
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Every thik and they are running scame in goregaon branch at client location which is Aisan paints office Asian paints is payment 30k for under graduate and 35k for graduate but are only given 15k to 17k salary and there is 130 per for overtime mentioned in agreement between asian paints and Teleferformance but the are not giving overtime
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Senior AR in Mumbai
Full Time
Medical Billing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing at all.
Dislikes
Very bed experiance poor igostic management treat lower post people very badly not get respect at all policies or made to modify as per their requirement daily made new rules on sack of police bed cafeteria bed TLs, managers, BHRs. Faced mentally harrasment on work place from TL Sanghvi Power, Chetan Charma.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ambiance, floor was neat & clean also well secured both men & women
- Job security - Good
- Company culture - Good
Dislikes
Going for an lift it will be very late for our duty time, because very crowded at the time employees come to office. Main thing is salary is very very low compared to other company.
- Salary - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Executive in Jodhpur
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is there good salary
- Job security - Excellent
Dislikes
The management is not good if a person like me get a chance to manage a process like I adobe in teleperformance I think I'll handle better because the managers they are not focusing on agents and their work they are busy in their internal politics and because of that it impact for I can say hammer the all over process
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Voice Customer Service Associate in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is good say about TP there is no Likes about this company which I've faced.
Dislikes
Work Life Balance Promotions Salary Company Culture Job Security Work Satisfaction
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
C.S.A in Kolkata
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
Work-life balance
Likes
As a company it is good but office environment and management was completely 0. And also it's depends on the process as well in which process your as working for.we do agree in every sector politics happened but in TP About this I have no words to write... For freshers it is good but the people who are working they are making company bad ...
- Promotions - Good
Dislikes
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Customer Support Representative in Indore
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like all the Teleperformance environment. A very good place for a fresher employee.
- Salary - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
I don't like Teleperformance support staff because they don't want anyone to get promoted and never help. I was selected for a Team Leader role after one year and completed my training along with 10 other experts. However, I waited for six months, but they never provided me with the Team Leader documents
- Skill development - Poor
- Promotions - Bad
Work Details
Work policy: other
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Store Manager in Mumbai
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Highly professional yet kind and helpful team leads , making work challenges easier to navigate High - quality office facilities , with a comfortable breakroom for recharging .
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Leadership Associate in Mumbai
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Nothing to like in this old school impractical setup.
Dislikes
The promoted environment and style of working is stifling with egoistic leaders who dominate over HR. Leaders go to the extent of manufacturing artefacts, in the name of policy adherence to victimize employees. It's actually a corporate nightmare.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
- HQ - Paris, France
- BPO
- 50k-1 Lakh Employees (India)
- IT Services & Consulting
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Teleperformance Reviews by Designations
- Teleperformance Customer Care Executive Reviews
- Teleperformance Customer Service Associate Reviews
- Teleperformance Customer Service Executive Reviews
- Teleperformance Quality Analyst Reviews
- Teleperformance Customer Support Executive Reviews
- Teleperformance Team Lead Reviews
- Show more
- Teleperformance Senior Customer Service Executive Reviews
- Teleperformance Analyst Reviews
- Teleperformance Technical Support Executive Reviews
- Teleperformance Team Lead Operations Reviews
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AmbitionBox has 4 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 75% of emplo...yees reported the working days at Teleperformance as Rotational Shift. 0% employees reported the work timings at Teleperformance as . Read more- Home >
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