AmbitionBox
Search
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
Teleperformance Team. If you also belong to the team, you
can get access from
here
Teleperformance
Compare
Filter reviews by Teleperformance Senior CSA Reviews
Overall Rating
based on 26
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
40% employees reported
Flexible timing
78% employees reported
No travel
68% employees reported
View more detailed insights
Gender based rating
Rated by Women
5 reviews
Rated by Men
19 reviews
Jobseekers also viewed
Top Mentions
in Teleperformance Senior CSA Reviews
26 reviews found
Sort by:
Popular
What people are saying about Teleperformance
View All
a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Discover interview dos and don'ts from real experiences
People also ask about Teleperformance's Senior CSAs
Is Teleperformance a good place to work for Senior CSAs?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 26 employee reviews, it's clear that most senior csas have an average experience working at Teleperformance.
Skill development holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.6.
Does Teleperformance pay their Senior CSAs well?
According to AmbitionBox reviews, Teleperformance senior csas rate their salary and benefits at 3.9 out of 5, based on 26 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's senior csas salaries
here
and to read reviews specifically about salary and benefits at Teleperformance for senior csas,
click here
.
How is the work culture at Teleperformance for Senior CSAs?
Work culture at Teleperformance for senior csas is rated 3.2 out of 5 by 26 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance for Senior CSAs?
Based on 26 reviews on AmbitionBox, Teleperformance's senior csas rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance.
Tell us how to improve this page.
Teleperformance Senior CSA Reviews by Locations
Teleperformance Reviews by Designations
- Home >
- Reviews >
- Teleperformance Reviews >
- Teleperformance Senior CSA Reviews
At
par with the average Senior CSA Salary in India
View more details
Office cab/shuttle
2 total
responses
Cafeteria
2 total
responses
Job/Soft skill training
1 total
response
Retirement benefits
0 total
responses
Compare Teleperformance with
Concentrix Corporation
Compare
Foundever
Compare
Wipro
Compare
Genpact
Compare
Rate your company