Teleperformance Quality Assurance Officer Reviews

Likes

At first, the job was really enjoyable and stress-free because of the friendly environment, the people around us, the freedom to dress casually, and the generous leave policy.

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture, job satisfaction and job sequrity is good.

Dislikes

Salary distribution, appraisal and grade wise salary increase was not good. Some time I found grade 4 take salary less then grade 2.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Teleperformance 's approach to employee relations, characterized by recognition, support , and transparency , contributes significantly to overall job satisfaction and loyalty

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Job is secured till the time you are not doing anything against company policy.

Dislikes

They are not even giving near to market standards package and promotional increment from grade 1 to grade 2 is up to 15% only that too when u have exceed expectations ratings, so usually who get promoted from grade are usually getting just 10-12% of increment on their existing CTC.apart from that politics is obviously dirty and favouritism is on peak.

Work Details

Work policy: They call us in office randomly sometimes depending on requirement for team meetings

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The thing I like the most about the TP that it hires needy people with physical disabilities so that they can too take their responsibilities and can go ahead. They do respect every field of employees whether it's an agent, security guard, house keeper. They do respect all of them.

Dislikes

There is none.

Likes

From my very call as an agent , I know I was part of somthing special Teleperformance provides ample opportunities for growth , particularly for freshers like myself

Dislikes

Everything is great here

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The job is very interesting and the team is very supportive . I never thought I would actually do well because I had to unlearn many things and adapt to new learnings but I had a lot of support from my trainers and leaders .

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Many games and events are held and festivals are also celebrated . My teammates are very supportive and the company policies like leaves , Mediclaim , etc are excellent as well .

Dislikes

No dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I don't like this company as such it sucks but the process I worked in starting it was heaven but after the new maneger it become hell for ever employee.

Dislikes

Company's manager are very toxic and manipulating in nature. They will tell that you'll get the promotion and then after afterwards start ploting politics between employees.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

nothing, work is easy but it is made difficult by doing nitpicking in your work if you take stand for yourself on logical points and as per policy. but yes salary comes on time on the last day of the month but if you get late then it is upto your manager if thinks then he may mark it as half day. it doesn’t happen generally anywhere. and they split your weekoffs and they sometimes give you difficult cases of others to you in which you may have escalations....Read More

Dislikes

Management is really bad they dont care about anything.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Promotion is possible in this company if you give 100% and also if you are little bit lucky. Work culture is good.

Dislikes

Salary and increment is very less. No work life Balance. No bonuses or any types of rewards. If you are employee of the month/employee of the quater or employee of the year they will give just an certificate and trophy that's it.

Likes

Good for people who don't know anything and don't want to get ahead in life

Dislikes

Lots 1. Highly strict login hours 2. Sales pressure and targets 3. Management expects us to come on all major holidays 4. Almost no promotions 5. Almost no option of wfh 6.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The only thing I like is to help customers with their technical issues.

Dislikes

Somehow the supervisor has no clue about the technical process at all, all the seniors manages treats agents as s**t. They don't care about the agents at all. Never come to Teleperformance unless that is the only option you have left.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Bekaar company he teleperformance ke team leaders ko khud kuch nahi ata he proper training bhi nahi provide ki jaati he company me i have proof where company team leaders not provide training

Dislikes

Teleperformance training worst team leaders worst in teleperformance

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

I am very disappointed from the company

Dislikes

Hi! I am worked at Teleperformance Kolkata , they said that they will provide the experience letter from the company with in 45 days and the salary also but they did not given any thing and the (BHR SOUMITRA , BHR SHAKIL ) both they said that they will but still I did not get anything from there side and i had been completed 6 months over there , few days ago they wanted the amount from me 9,000/- from me for the experience letter and the salary of 2 months ....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Pathetic company, your work life balance sucks. There is no help from the Superiors.. Managers act like they are God's of the company and now this is their own company . Nobody follow rules but if something happens HR will first question the rules... Don't join this company like me and regret later but wait for sometime find a true company which values their employees...

Dislikes

Pathetic organization

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.