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Teleperformance
based on 27.1k Reviews
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Full Time
IT Support Department
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Nothing
A lott of work pressure , limited breaks , if u exceed your break even by q minute your attendance is marked as half day. Terrible company culture , worst management .
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Nothing, very bad environment to work
Environment and management
Worst
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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IT Network Department
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No support worst support neither manager nor HR. Wouldn't recommend anyone to worki in this organisation no increment since 2 years
I dislike each and every thing
Pathetic
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
IT Network Department
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best
Employer’s Response
Thank you for your review! Have a good day!
Full Time
IT Support Department
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Top trending discussions
Full Time
Voice / Blended Department
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You'll get salary on time You will be fluent in English Work from home but they always scare you for WFO and give threat for job loss.
Work culture is hell. No skill development. MNC is just for name. Paid CAB and worst food facility Management is hell Even seniors and Supervisor don't know about the process.
Work days: Monday to Friday (Strict Timings)
Full Time
IT Support Department
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There are so many ways to earn incentive per month.
Job security is not meeting as per the expectations. They can terminate you even in the middle of training after giving you offer letter.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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No equality in employees from management who is closer to management will get benefits and who is working with dedication and not closer to management will not get appraisal promotions etc.
Upper line
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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Only like is job security and nothing that much good.
Work culture and salary increment is really poor and also rotational shift in it department is really bad.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
IT Network Department
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Good company to join as a fresher, learn how to work and move on.
No any work related training for new joiners, no any updates regarding changes in organization,So much politics, can't take leave when you need them, sometime had to work overtime if you are not coming from office cab, without getting extra paid.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Overall scope for growth and career advancement
Manupulative nature of some bosses at ley level creates deadlock but overall organizational environment allows for involving management to mitigate those deadlocks are really handy inresolving the problems really comes handy
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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This organization is good for initial work but for long term it it terrible job. I am also leaving tgis organization due to in proper work schedule and life balance.
In proper work culture and partial
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Management Consulting Department
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There is a positive working environment within my team and kind of projects we get are very different from each other providing learning and development opportunities.
The salary growth and appraisal are very poor. There is hardly any salary growth here.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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You will get you salary on time and some people supportive and understand your problems but only some 3/10.
This is my personal opinion and I would like to say about that there is a psychological pressure from your seniors side to do your shift or job , If you are giving good score to your TL or their seniors then you will get your leaves or other benefits like extra time to go for break and half day and all the things, I do not like that why they decide for employee leaves on the basis of the scores they already get monthly leaves and they have rights to take it, and the other things is that I observed My last ACCM did not coach my DSAT's and CSAT's (Dissatisfaction survey and satisfaction survey) they jumped into me in BQ, It is called you will get a some time period in which you have to improve your score if you fail then you will get another chance to improve yourself then you will be terminated, Here is no job security and mind pressure also. Some people good there and some not. In our batch, 2-4 people did not resign, apart from this other batches also came and left. My question is why did they leave the job so quickly, what was the reason for them?...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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To create a positive company process and learn from chat process reviews, consider these key strategies: 1. Establish Clear Objectives: Define what you want to achieve with your chat processes, such as improving customer satisfaction or reducing response times. 2. Gather Feedback: Regularly collect feedback from both customers and team members to identify pain points and areas for improvement. 3. Analyze Data: Use chat logs and metrics to assess performance, track trends, and identify successful strategies. 4. Implement Training: Provide ongoing training for chat representatives to enhance their skills, focusing on communication, problem-solving, and product knowledge. 5. Foster Collaboration: Encourage team collaboration to share insights and best practices from chat interactions. 6. Iterate and Adapt: Regularly review and refine processes based on feedback and data analysis to ensure continuous improvement. 7. Celebrate Successes: Recognize and reward achievements in the chat process to motivate your team and promote a positive work environment. By focusing on these elements, you can create an effective chat process that drives learning and improvement within your company....Read More
Here are some negative aspects related to job security, graveyard shifts, low salaries, and poor work-life balance: 1. Job Security: Frequent layoffs or downsizing can lead to constant anxiety about job stability. Lack of career advancement opportunities contributes to feelings of uncertainty. 2. Graveyard Shifts: Disruption of natural sleep patterns can lead to health issues and fatigue. Social isolation from friends and family who work traditional hours. 3. Low Salary: Financial stress makes it difficult to meet basic needs or save for the future. Low compensation can lead to dissatisfaction and decreased motivation. 4. Poor Work-Life Balance: Difficulty managing personal and professional responsibilities can lead to burnout. Limited time for self-care and leisure activities affects overall well-being. These factors can create a challenging work environment, impacting both employee morale and productivity. Addressing these issues is essential for fostering a healthier workplace....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Nothing to like anything ... Fake promises are very good in this company. All give fake promises
All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER." I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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There are few leadership who needs to sit and think what are they doing,there is no professionalism and biased culture however not all process or managers are like that but there are managers who are womanisers and also borrow money from junior level showing their authority
Work ethics of some manages like simha in booking.com process who is a womaniser and 3rd class category human being who is biased towards female employee and also borrow money from all level
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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So far nothing in 2 years. No work culture, abusive environment, bully old vintage people, hopeless amd low esteem peers. Committed bonus is not paid, unrealistic expectations. Hire people with fake and unprofessional promises. Withdrawn cabs once someone joins in
Everything, this is the worst company i have ever worked
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Nothing much . they will make you work like machine every single day. sometimes we have worked from 10 pm to 7pm without even a single break.so pathetic work culture.
sales pressure targets you are forced to dial 400-500 numbers in a single day or you have to do sales plus they have had stopped me till 8pm for doing calls and make sales daily very unprofessional behaviour
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Salary On Time.
Unachievable Targets. Toxic environment TL behaviour No leaves Mental torture. Not got a single leave. TL called the office even after a major accident. Threat From BHR. Work culture is bearish. Mar jao lekin TP mat join karo
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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If you want to do just time pass then join and if you are like arts student and you think you will not get more than 23k from anyone then you can join Teleperformance because the pay scale is good ( 20k to 24k in hand you will get in international process only) and hike in salary is negligible so before joining please keep it in your mind whatever Inhand is mentioned in your offer letter same you will get for next 2 to 3 years if you will not get promoted……. And you can earn extra via overtime and some extra perks but you have to give more time and energy……overall the work culture is very disturbing like you will disconnect yourself with the world means every time in sleep or walk you will found yourself as tp tp tp tp…..(Teleperformance) and work culture for girls are very bad…..har koi piche padha rahega…………..trainer se lekar manager or uska bhi manager………..baaki ganjja se dur rhna …………..or bhi bhut h pr bhut h itna...Read More
Managers
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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If you have the qualification and hunger then take it as a part time job only while you Upskill yourself for other job Or exams and simultaneously earn some money to support your family.
The working hours. It's mainly in the night for us and sometime the timing is even worse. You didn't even understand whether you are working in night or sleeping in day.
Full Time
Sales Support & Operations Department
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Salary always credited on time.
Rest everything is worst... Manager don't have manner how to talk with employees as well as HR's also favour manager... If u need any emergency leave they will mark SUPL
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Nothing
Everything is bad.. Only Chamchas can work here and can get promoted. People become Team Leader and don't even know how to handle things. The only quality they have is "Chamchagiri".
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Little bit I can say job security if you are not on contract paper. I think Teleperformance Mohali Punjab location is good compared to Teleperformance Bangalore. I know corporate politics is everywhere.
I don't like to work to Teleperformance Bangalore Smart work techno Qube. Special WFM manager toxic and egoistic person. Currently I am working but I am on notice period.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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