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Teleperformance
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Filter reviews by Teleperformance IT Analyst Reviews
Overall Rating
based on 36
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
54% employees reported
Flexible timing
50% employees reported
No travel
62% employees reported
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Gender based rating
Rated by Women
19 reviews
Rated by Men
17 reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's IT Analysts
Is Teleperformance a good place to work for IT Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 36 employee reviews, it's clear that most it analysts have a positive experience working at Teleperformance.
Company culture holds the highest rating at 4.0, while salary is rated the lowest amongst all factors at 2.9.
Read reviews about
salary
on AmbitionBox.
Does Teleperformance pay their IT Analysts well?
According to AmbitionBox reviews, Teleperformance it analysts rate their salary and benefits at 2.9 out of 5, based on 36 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance's it analysts salaries
here
and to read reviews specifically about salary and benefits at Teleperformance for it analysts,
click here
.
How is the work culture at Teleperformance for IT Analysts?
Work culture at Teleperformance for it analysts is rated 4.0 out of 5 by 36 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Teleperformance.
How is the job security at Teleperformance for IT Analysts?
Based on 36 reviews on AmbitionBox, Teleperformance's it analysts rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Teleperformance, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
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Office cab/shuttle
2 total
responses
Free meal
2 total
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Job/Soft skill training
1 total
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Cafeteria
1 total
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