Teleperformance Engineer- Customer Support Reviews by 20+ Employees | Rated 3.5/5

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

63% employees reported

No travel

71% employees reported

View more detailed insights

Gender based rating

2.4

Rated by Women

3 reviews

3.5

Rated by Men

20 reviews

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Top Mentions in Teleperformance Engineer- Customer Support Reviews

24 reviews found

Sort by: Popular

Engineer- Customer Support in Kolkata

Full Time

Recruitment & Talent Acquisition Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 07 Feb 2025

Dislikes

Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor

Engineer- Customer Support in Jaipur

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 25 Aug 2024

Likes

I created some friends who care about me.

Job security - Good

Dislikes

Just because a guy who is brother of my managing operations he got promotion. I don't know what should I call this favourite-izm Or corporate politics.

Salary - Poor
Promotions - Bad
Company culture - Poor
Work-life balance - Bad

What people are saying about Teleperformance

View All

Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HDFC ❌️ Location: HDFC - New Delhi, TP - Noida Team Handling: HDFC - Individual role. TP - Team Leader Team Handling: HDFC ❌️ TP ✅️ Working Days: HDFC - 6. TP - 5 Customer Base: HDFC - Indian, TP - USA

Which Organisation to Join? Please provide reason(s) or if you have any suggestion.

HDFC Bank

Teleperformance

4 participants . poll closed

Got a question about Teleperformance?

Ask anonymously on communities.

Engineer- Customer Support in Jaipur

Full Time

Rebel Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Nov 2019

Likes

I love my team leader and friends I got over working

Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

I don't like the regional manager due to his politics in the regional

Work Details

Its better and I learnt so many things

Work days: Rotational Shift (Flexible Timings)

Engineer- Customer Support in Chennai

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 11 May 2018

Likes

Friendlynes

Work-life balance - Good

Dislikes

Poor hike

Salary - Bad
Skill development - Bad
Promotions - Poor

Work Details

Work days: Monday to Friday

Engineer- Customer Support (working remotely)

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 31 Oct 2023

Likes

Good opportunity for freshers

Skill development - Good
Job security - Good
Company culture - Excellent

Dislikes

All good

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support (working remotely)

Full Time

Ijs flipkart process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jan 2023

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

My experience is good but sallery not increase in last 2 years so this no good only 700 hundred rupees increase that's why I left this process

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Gurgaon / Gurugram

Business Process Outsourcing Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Jun 2022

Likes

Company is good but some few disturbing elements (inner management) is destroying its image.

Dislikes

Management and terms for work

Salary - Bad
Job security - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Engineer- Customer Support in Mohali

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Jun 2022

Likes

Good over all,

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

No vertical growth, unless you bootlick

Work Details

Good overall

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Engineer- Customer Support in Mohali

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

4.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 21 Feb 2022

Likes

There's nothing like job security if u did any mistake or didn't met any expectations u will be kicked

Promotions - Good

Dislikes

they keep tourchuring u by thier weapon which is zero tolerance

Salary - Poor
Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

worst experience still working here

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Kindly visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

Engineer- Customer Support (working remotely)

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 09 Jul 2022

Likes

All okay

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

All okay all good all fine

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Mohali

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 May 2022

Likes

It was a good experience.

Dislikes

Work pressure

Work Details

Good

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Mohali

Chat process Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 01 Mar 2022

Likes

Nice environment to work at

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Had ac problem

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for sharing your feedback! Have a good day!

Engineer- Customer Support in Hyderabad / Secunderabad

Nothing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2022

Likes

I like to work with this teleperformance company

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

nathing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Gurgaon / Gurugram

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Jun 2022

Likes

It was an overall extremely amazing experience.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less people were working and it was quite the whole time.

Work Details

It was an amazing experience.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in hyderbad

cx support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 May 2022

Likes

i am rejoin this company right now if any possible plz intimate me

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Engineer- Customer Support in Bangalore Rural

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Mar 2022

Likes

Yes it was good not that great of a choice for a experience person

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Yes it was good not that great if a

Work Details

Work days: Alternate Saturday off (Strict Timings)

Engineer- Customer Support (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Aug 2022

Likes

Environmental

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no dislike

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Mohali

Chat Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Oct 2019

Likes

They don’t treat employees as humans.. for everything there is a policy and if you don’t follow it then you can simply leave

Dislikes

They don’t treat employees as humans. For everything there is a policy and if you don’t agree thrn can leave the org. All management is boss here, long working hours and threatening at every single point.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Engineer- Customer Support in Bangalore / Bengaluru

It Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 May 2019

Likes

It was nice company and everything fine but administration not good managers are friendly but no job security

Dislikes

Selfish managers n no job security just for time pass we need t work that's it

Job security - Poor

Work Details

Nothing

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Gurgaon / Gurugram

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 Aug 2021

Likes

Nothing

Dislikes

Calls

Work Details

Not good

Work timings: Strict Timings

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 24 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 50% of empl...Read more

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