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This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance

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based on 29.7k Reviews

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Teleperformance Customer Service Specialist Reviews

Updated 17 Feb, 2025

Overall Rating

3.8/5

based on 11 reviews

Rating distribution

5

4 (36.4%)

4

3 (27.3%)

3

3 (27.3%)

2

0 (0%)

1

1 (9.1%)

Category Ratings

4.0

Company culture

3.7

Work satisfaction

3.5

Salary

3.5

Skill development

3.4

Work-life balance

3.4

Promotions

3.0

Job security

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

74% employees reported

Flexible timing

57% employees reported

No travel

56% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

2 reviews

3.7

Rated by Men

7 reviews

Teleperformance is rated 3.8 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction wi ... Read more

Teleperformance is rated 3.8 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer Service Specialist in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 May 2023

Likes

Managment, Teamwork. Motivation, Opportunity.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing to dislike about for now.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Specialist in Gurgaon / Gurugram

Full Time

·

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Dec 2022

Likes

Kind and supportive management, employee centric, working environment is good. cafeteria is big enough, the food is good, transport and It are gems

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

parking could have been better

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Specialist in Thane

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 27 Nov 2023

Likes

Employee-oriented, Escalation Matrix, Work Culture, Working Conditions, employee-employer approch and relations

Company culture - Excellent

Dislikes

Politics for Promotion, Evasive and unfriendly Feedback from Quality Analyst,Trend of Process Ramp down,Job Insecurity etc

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Customer Service Specialist in Agra

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 06 Sep 2023

Likes

comfort is good there

Promotions - Good

Dislikes

nepotism is there if you want to promote so you have to licKK

Salary - Poor
Job security - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Specialist in Gurgaon / Gurugram

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 06 Jul 2023

Likes

Nothing as such

Dislikes

No scope…biased during the promotion

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Customer Service Specialist in Agra

Full Time

·

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Aug 2023

Likes

Good ok

Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

I can’t say

Salary - Poor
Skill development - Poor
Job security - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Service Specialist in New Delhi

Contractual

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Feb 2025

Likes

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Overall Rating

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Customer Service Specialist (working remotely)

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 12 Jun 2023

Likes

All employees were friendly and supportive.

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

There is no work-life balance.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Specialist (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Feb 2023

Likes

It is permanent WFH

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The Processes are being shutdown all of a sudden, without prior notice to the employees.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Specialist in Gurgaon / Gurugram

Customer Service Specialist Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 28 Oct 2022

Likes

vibes

Salary - Good
Skill development - Good
Promotions - Good
Company culture - Good

Dislikes

Need some changes on Work force management.

Job security - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Specialist in Mohali

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jun 2021

Likes

Safe and family-like environment and supportive staff and mangers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

everything is awesome

Work Details

My work is Moderation of social media content

Work days: Rotational Shift

Work related travel: This is a desk job.

Top trending discussions

View All

ASG Eye Hospital

I have been terminated in a day without any prior Notice what should I do ?

Will this recent termination effect my future career? So I have worked with this company its not even been 6 months they terminated me just before completing my probation period 2 days left for my probation to complete they terminated me before that immediately, will I get a relieving letter ? What should I do ? If I dont get relieving letter can I join other companies without relieving letter ? Should I ask them ?

Got a question about Teleperformance?

Ask anonymously on communities.

More about working at Teleperformance

HQ - Paris, France
BPO
50k-1 Lakh Employees (India)
IT Services & Consulting
Software Product

Tell us how to improve this page.

Teleperformance Customer Service Specialist Reviews by Locations

Teleperformance Customer Service Specialist Gurgaon / Gurugram Reviews

Teleperformance Reviews by Designations

Teleperformance Customer Care Executive Reviews
Teleperformance Customer Service Associate Reviews
Teleperformance Customer Service Executive Reviews
Teleperformance Quality Analyst Reviews
Teleperformance Customer Support Executive Reviews
Teleperformance Team Lead Reviews
Show more
Teleperformance Senior Customer Service Executive Reviews
Teleperformance Analyst Reviews
Teleperformance Technical Support Executive Reviews
Teleperformance Team Lead Operations Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 74% of empl...oyees reported the working days at Teleperformance as Rotational Shift. 57% employees reported the work timings at Teleperformance as Flexible timing. Read more

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Teleperformance Reviews >
Teleperformance Customer Service Specialist Reviews

Teleperformance Customer Service Specialist Salary

based on 33 salaries

₹1.1 L/yr - ₹5 L/yr

32% less than the average Customer Service Specialist Salary in India

View more details

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