Teleperformance Customer Service Representative Reviews
based on 37 reviews
Updated 23 Dec, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.4
Work Satisfaction
3.4
Job Security
3.4
Work-Life balance
3.3
Company culture
3.3
Salary & Benefits
3.0
Promotions/Appraisal
Teleperformance is rated
3.6 out of 5 stars on
AmbitionBox, based on 37 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.6 out of 5 stars on
AmbitionBox, based on 37 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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37 reviews found
for
"salary"
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Customer Service Representative (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Sep 2022
Likes
Working environment, support from managers
Dislikes
Everything is good about the company accept salary struck
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Representative (working remotely)
Voice Process Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 19 May 2022
Likes
It is really a good company to work. Work environment and even the management is good and very supportive.
Dislikes
Salary is less.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Pune
Insurance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Dec 2021
Likes
Company culture is good, salary is given on time, 0n every 1st date of each month. good company for getting experience.
Dislikes
No incentives, Dont allow paid leave.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your feedback! Have a nice day!
Top Teleperformance Customer Service Representative Interview Questions
Customer Service Representative in
Thane West Asher it park
Transunion Cibil Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 25 Apr 2022
Likes
salary was always on time i respect company for that
Dislikes
Job is not secured anything can happen with agents it's totally in the hand of management
Work Details
Same as usual like a slave treating agent like agent only a wider gap between upper level and lower level as per herarchy
quality should support agent rather un necessary showoff dominating or de motivativate agents
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Mumbai
CSR & Sustainability Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Nov 2020
Likes
People are told to leave or fired, and new staff is new life is aligned with less package.. Terrible, pathetic, most annoying place to work.. It's a nightmare to work here..
Dislikes
There is no use to write to more, as using of offensive words or not, they are just going to show off as if they care, but just do not.. So really worst company to work with. 👎🏻
Work Details
P A T H E T I C
Work days: Rotational Shift
(Flexible Timings)
Customer Service Representative in
Dubai
Health Care Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Dec 2020
Likes
They give the salary by time that’s all
Dislikes
A lot of HR issues like not to do residency for temporary agents, low salary as 3000k and other agents have 4200 and do the same responsibilities and slow process for any financial need accept the salary
Work Details
Work most of the time, there is no stability with rotational shifts that’s not good for life
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
CSR & Sustainability Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 22 Jan 2022
Likes
Had an amazing experience working in Teleperpormance. Work environment and cafeteria is hugh. They have table tennis.
Dislikes
Management and salary structure was lacking. New joinees gets more basic salary and incentives than old timers. However, when it comes to work, the team mostly dependent on old timers.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Feel free to visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Customer Service Representative in
Thane
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Dec 2021
Likes
Good work environment and culture.salary was ok.it teaches me a lot things professionally and personally.it was good experience for me.Thanks for everything.
I have been working with TP overall one year great company and management... love my work... salary on time.. just there is bus issue other than that company was very good.
Dislikes
Washroom facilities
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
PF and games facilities
Customer Service Representative in
Mohali
BPO Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Mar 2019
Likes
That job was my first job, I really enjoyed. I got lot of experience from there. I met different people from different cultures and languages. Teleperformance was amazing. Our training was very good. All higher officials were friendly. They provide lot of facilities especially take to much care for girls employees.teammates were like a family...Read More
Dislikes
As compared to other companies the salary package of teleperformance was not good
Work Details
It was exciting, more fun along with job
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Mohali
Flipkart Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 May 2019
Likes
Teams mate, training session
Dislikes
Career growth, salary issue
Work Details
Boring
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
rebel Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 Mar 2019
Likes
na
Dislikes
there is no scope fr growth confusion of salary . nvr get satisafying pay. pay roll department doesnot work well
Work Details
boring
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Agra
SBI process Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Sep 2018
Likes
Training, Job Security and work environment
Dislikes
Salary is too less
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Representative in
Agra
Operation Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Jul 2018
Likes
Environment is good and Team leaders are also supportive But some managers are not good
Dislikes
Increment process is very poor. Salary is also not good and The salary of over time also don't credit in next month
Work Details
My experience in the company is not so good and not so bad
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Indore
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Oct 2017
Likes
Very good environment
Dislikes
No growth and no salary increment
Work Details
Boring
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Thane
Equifax Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Sep 2019
Likes
Great place to work
Dislikes
No salary increment
Work Details
I have total 2.5 year work experience
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Teleperformance's Customer Service Representatives
Is Teleperformance a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 37 employee reviews, it's clear that most customer service representatives have an average experience working at Teleperformance. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance pay their Customer Service Representatives well?
According to AmbitionBox reviews, Teleperformance customer service representatives rate their salary and benefits at 3.3 out of 5, based on 37 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer service representatives salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service representatives, click here.
How is the work culture at Teleperformance for Customer Service Representatives?
Work culture at Teleperformance for customer service representatives is rated 3.3 out of 5 by 37 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer service representatives, click here.
How is the job security at Teleperformance for Customer Service Representatives?
Based on 37 reviews on AmbitionBox, Teleperformance's customer service representatives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer service representatives, click here.
Is work from home available to Customer Service Representatives at Teleperformance?
According to AmbitionBox, 17% of Teleperformance's customer service representatives work from home permanently, 71% work from the office, and 12% follow a hybrid model, based on 24 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for customer service representatives, click here.
How do I get a job at Teleperformance as a Customer Service Representative?
To get a job at Teleperformance as a Customer Service Representative, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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Teleperformance Customer Service Representative Reviews by Locations