Teleperformance Customer Service Manager Reviews

Likes

Salary is on time. Everything is very systematic.

Dislikes

There is no job security. There is a Manager in Teleperformance Kolkata whose name is Atindra Nath Chaterjee. He always want to Terminate employees for Personal Benifits. Teleperformance Management should terminate this kind of Manager.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary credit time was fixed and good.

Dislikes

It was very horrible cause the work culture is very very bad . There are some Team leader who does not know how to handle the team and how to manage , they raise personal issues and give feedback.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Their is no target and work pressure

Dislikes

1. Worst floor decorum 2. Their is no proper communication system to escalate to the higher level management and communicate to the team leaders. 3. Transport team not responding properly. 4. scheduled breaks system. 5. unwanted security checkups near staircase. 6. Canteen foods are not healthy. 7. securities are rood and not friendly. 8. No safety for the things which we are carry to the office....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Ambiance, floor was neat & clean also well secured both men & women

Dislikes

Going for an lift it will be very late for our duty time, because very crowded at the time employees come to office. Main thing is salary is very very low compared to other company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

All .the company hr recruitment team doesn't tell about mediclaim deduction in papers. After joining only you come to know about this which they inform in induction. So no transparency from hr recruitment team.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary comes on time. Mostly We get leaves as per the requirement.

Dislikes

Trainer (Janvi Parmar) of CIBIL process is not professional. She plays love games with her Trainees. She mix personal and work life together. She does partiality while giving leaves to trainees.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like nothing about TP its a places with Officials having a mentality to abuse and misuse there hierachy. A PLACE FULL OF POLITICS if you raise a ticket against anyone due to there bad behaviour the whole floor will make you pay for it even the hr who should help also will threaten to remove the ticket

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

i dont know why people post negative reviews about tp ,its just like another company ,work pressure is everywhere , i found everything was up to the mark except the shift timings , i did not find anything wrong ,

Dislikes

shift timings behavior of supervisor or trainers are not professional

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Nothing

Dislikes

Every thik and they are running scame in goregaon branch at client location which is Aisan paints office Asian paints is payment 30k for under graduate and 35k for graduate but are only given 15k to 17k salary and there is 130 per for overtime mentioned in agreement between asian paints and Teleferformance but the are not giving overtime

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing at all.

Dislikes

Very bed experiance poor igostic management treat lower post people very badly not get respect at all policies or made to modify as per their requirement daily made new rules on sack of police bed cafeteria bed TLs, managers, BHRs. Faced mentally harrasment on work place from TL Sanghvi Power, Chetan Charma.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Meaningful feedback leads to trusting relationship, stronger teams, and a sense of psychological safety at work - all of which makes for a more humane company culture.

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security is there good salary

Dislikes

The management is not good if a person like me get a chance to manage a process like I adobe in teleperformance I think I'll handle better because the managers they are not focusing on agents and their work they are busy in their internal politics and because of that it impact for I can say hammer the all over process

Likes

Nothing is good say about TP there is no Likes about this company which I've faced.

Dislikes

Work Life Balance Promotions Salary Company Culture Job Security Work Satisfaction

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

I don't like anything, they are asking negative amount of 12,600 for rehiring . so i dropped joining there. They told am x employee of TP but i worked only 2 days, 3rd day to attend funeral they not gave leave...they told to join after 3 month if i take leave..so i left organization .again i gave interview they are asking 12,600 rs

Dislikes

Culture

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

As a company it is good but office environment and management was completely 0. And also it's depends on the process as well in which process your as working for.we do agree in every sector politics happened but in TP About this I have no words to write... For freshers it is good but the people who are working they are making company bad ...

Dislikes

Likes

I like all the Teleperformance environment. A very good place for a fresher employee.

Dislikes

I don't like Teleperformance support staff because they don't want anyone to get promoted and never help. I was selected for a Team Leader role after one year and completed my training along with 10 other experts. However, I waited for six months, but they never provided me with the Team Leader documents

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.