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3.9

based on 27.9k Reviews

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Teleperformance Customer Service Executive Hyderabad / Secunderabad Reviews

based on 41 reviews
Updated 14 Jan, 2025

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.1

Work-Life balance

3.0

Company culture

3.0

Skill development

2.9

Work Satisfaction

2.8

Job Security

2.7

Promotions/Appraisal

2.7

Salary & Benefits

Top Mentions in Teleperformance Customer Service Executive Hyderabad / Secunderabad Reviews

41 reviews found

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Top Teleperformance Customer Service Executive Interview Questions

Q1. Q.9 what do you know about BPO or teleperformance?
Q2. What is key performance indicator ( kpi )

Get interview-ready with top interview questions

View all 44 questions
Q3. Why you want to join teleperformance ?
Q4. How will you handle a irritated customer?
Q5. Why is it important to satisfy a customer?

People also ask about Teleperformance, Hyderabad / Secunderabad Customer Service Executives

Is Teleperformance, Hyderabad / Secunderabad a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 41 employee reviews, it's clear that most customer service executives have an average experience working at Teleperformance, Hyderabad / Secunderabad. Work-Life balance holds the highest rating at 3.1, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about work-life balance and salary & benefits on AmbitionBox.
Does Teleperformance, Hyderabad / Secunderabad pay their Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance, Hyderabad / Secunderabad customer service executives rate their salary and benefits at 2.7 out of 5, based on 41 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Hyderabad / Secunderabad's customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Hyderabad / Secunderabad for customer service executives, click here.
How is the work culture at Teleperformance, Hyderabad / Secunderabad for Customer Service Executives?
Work culture at Teleperformance, Hyderabad / Secunderabad for customer service executives is rated 3.0 out of 5 by 41 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Hyderabad / Secunderabad for customer service executives, click here.
How is the job security at Teleperformance, Hyderabad / Secunderabad for Customer Service Executives?
Based on 41 reviews on AmbitionBox, Teleperformance, Hyderabad / Secunderabad's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Hyderabad / Secunderabad. To read reviews about job security at Teleperformance, Hyderabad / Secunderabad for customer service executives, click here.

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Gender Based Ratings for Teleperformance Customer Service Executive Hyderabad / Secunderabad

based on 37 reviews
3.9
Rated by 14 Women

Rated 3.7 for Work-Life Balance and 3.7 for Job Security

women
3.1
Rated by 23 Men

Rated 2.9 for Work-Life Balance and 2.8 for Company Culture

men

Working Days for Teleperformance Customer Service Executive Hyderabad / Secunderabad

based on 41 reviews
Monday to Saturday
50%
Rotational Shift
39%
Monday to Friday
7%
Other
4%

Work Timings for Teleperformance Customer Service Executive Hyderabad / Secunderabad

based on 41 reviews
Flexible timing
Strict (9am - 6.30pm)
Strict (9am - 6pm)
35%
13%
13%
39% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Executive Hyderabad / Secunderabad

based on 41 reviews
Day shift
Night shift
87%
13%

Business Travel for Teleperformance Customer Service Executive Hyderabad / Secunderabad

based on 41 reviews
No travel
70%
Within city
26%
International travel
4%
At par with the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
2 total responses
degree
Professional degree assistance
1 total response
+1 more benefit
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