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Teleperformance
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Filter reviews by Teleperformance Customer Response Executive Reviews
Overall Rating
based on 12
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
70% employees reported
Flexible timing
63% employees reported
No travel
100% employees reported
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Gender based rating
Rated by Women
7 reviews
Rated by Men
5 reviews
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's Customer Response Executives
Is Teleperformance a good place to work for Customer Response Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 12 employee reviews, it's clear that most customer response executives have a positive experience working at Teleperformance.
Company culture holds the highest rating at 4.3, while salary is rated the lowest amongst all factors at 4.0.
Read reviews about
company culture
and
on AmbitionBox.
Does Teleperformance pay their Customer Response Executives well?
According to AmbitionBox reviews, Teleperformance customer response executives rate their salary and benefits at 4.0 out of 5, based on 12 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Teleperformance is generally seen as a place that values and rewards its workforce fairly. You can know more about Teleperformance's customer response executives salaries
here
How is the work culture at Teleperformance for Customer Response Executives?
Work culture at Teleperformance for customer response executives is rated 4.3 out of 5 by 12 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Teleperformance. To read reviews specifically about work culture at Teleperformance for customer response executives,
click here
.
How is the job security at Teleperformance for Customer Response Executives?
Based on 12 reviews on AmbitionBox, Teleperformance's customer response executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Teleperformance, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
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Office cab/shuttle
1 total
response
Job/Soft skill training
2 total
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Cafeteria
2 total
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Retirement benefits
0 total
responses
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