Teleperformance Customer Care Executive and Specialist Reviews

Likes

The environment was very bad, managers provide promotions to them who are not eligible but they have good bonding with managers and those who are actually worth promotions were not getting promoted , only politics

Dislikes

Everything, except of salary on time , the work culture, work life balance, work load everything was ridiculous, they extend shifts 2 hours and in the name of overtime 100rs they provide fr 1 hour, very disappointed with TP

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is there worst management worst team leader, worst man, they won’t even give you salary

Dislikes

Nothing is good. Nothing if you are working, also, they will mark us unpaid leave and the attendance is not automatic. It’s manual and the WFM team. It’s worst, especially there is a guy called Himanshu. I think he have two daddies.

Work Details

Work policy: If any system issue there, we need to go to office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Their job security is better than any other BPO and the salary will surely credited to you on the last day of the mont.

Dislikes

Their work culture is very bad. They will mess up with your work life balance.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Worst life balance, promotion is like giving penny to beggars, only promotion without salary hike, no job security they will fire you without even a notice and they won't pay you 3 months or 6 months salary,

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Good salary for freshers, i used to work in chat support it was so relaxing at the start, but after few months they added new things which was a bit pressurizing, however it is cool

Dislikes

Working days which is 5.5, i used to work in norton which is premium process, they should at least provide 5 days working like all other premium processes do

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Nothing

Dislikes

They terminate the employees without any reason..when u ask for resignation letter,they will ask to pay Rs2000..as they have terminated u during the probation period..fake and worst company.. their motto is hire and fire

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Salary is on time. Everything is very systematic.

Dislikes

There is no job security. There is a Manager in Teleperformance Kolkata whose name is Atindra Nath Chaterjee. He always want to Terminate employees for Personal Benifits. Teleperformance Management should terminate this kind of Manager.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Their is no target and work pressure

Dislikes

1. Worst floor decorum 2. Their is no proper communication system to escalate to the higher level management and communicate to the team leaders. 3. Transport team not responding properly. 4. scheduled breaks system. 5. unwanted security checkups near staircase. 6. Canteen foods are not healthy. 7. securities are rood and not friendly. 8. No safety for the things which we are carry to the office....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Employees are trusted with autonomy in their roles, empowering them to make decisions and contribute meaningfully The perks are outstanding! From dental coverage to mental health support, they really take care of their employees

Dislikes

The company operates with integrity and strong core values, ensuring that employees are aligned with the company's mission The company values the importance of personal time and ensures employees are not overburdened with work, leading to greater job satisfaction

Likes

There is genuine concern for employees’ physical and mental health, with plenty of resources to support them It makes a real difference!The company encourages team collaboration, making it easy to share ideas and work together efficiently The company actively promotes mental health initiatives and provides resources for stress management and overall wellbeing

Dislikes

Overall, it's an excellent place for freshers to kickstart their career and develop valuable industry experience

Likes

The company's leadership is forwardthinking and committed to maintaining a secure and relaxed workplace culture Transparent communication between teams and management, ensuring everyone feels informed and valued

Dislikes

The company’s culture actively promotes the exchange of creative ideas across departments, helping innovation thrive

Likes

The leadership's forwardthinking approach and supportive environment keep employees engaged, motivated, and excited about their work The flexible work policies are a huge plus for parents and caregivers, making it easier to balance family responsibilities with work

Dislikes

The company encourages creativity and embraces a forwardthinking approach, driving constant innovation

Likes

Nothing, less salary no growth, internal bias, politics, zero transparency, hr department worst

Dislikes

I gt work from home for a year now that is also gone, victim of non transparency, lies from hr, rm, am worst

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Employees genuinely work together to achieve common goals, and teamwork is highly valued This company is great for seasoned professionals looking for longterm growth

Dislikes

The company continuously innovates to reduce its carbon footprint, and it’s inspiring to be a part of such an environmentally responsible organization

Likes

Work Culture and the Support one gets from their higher ups. Well it can depend from Process to Process and who is your Boss, but as such it's a Fantastic Organisation to work with.

Dislikes

Work Life Balance & Salary.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

More than 70% people working are rude and CORRUPT. Worst people u could work with, very selfish. There are good people but very few from my experience mostly women dont know why, men are so rude and behave so badly i dont believe how is that even possible in a mnc. Is it still mnc or scam center? All i ever heard was dont expect anything just be happy if you even receive your salary on time or ever. My advice even if you get a good package dont join go for lower package somewere else if you have an option you will save your soul. You will only get the job if you have bribed some one on the project incharge. You mean nothing to this company, not your time, not your effort, not your money......Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.