Teleperformance Customer Care Executive and Data Entry Operator Reviews

Likes

If you're looking for a "like the CRM company," the most widely recognized and considered top-tier CRM company is Salesforce. It's often considered the leading CRM platform, offering a comprehensive suite of features for managing customer relationships across sales, marketing, and service.

Dislikes

People often dislike CRM companies because their systems can be overly complex, time-consuming to use, require excessive data entry, lack intuitive design, don't integrate well with other tools, and can feel like a micromanagement tool, taking away from valuable time spent directly with customers; essentially, making salespeople feel like they are "serving the CRM" instead of the CRM serving them to improve sales....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing is there to like.

Dislikes

There is an atmosphere in which only those person can grow who has a big tongue. Managers missuse there powers for there personal benifits. Girls has high probability of getting promoted faster compared to boys, all they need to do is build an inappropriate relationship with there managers which becomes a great advantage for there career growth.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

While you might need to spend extra time outside of work to learn new skills, the company has solid policies, good growth opportunities , and job security, even if the pay is average.

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

HR management is good but recruited is bribing

Dislikes

Politics is going on from AM level (Grade 3) to Sr. Manager (Grade 6), very cheap politics is going on floor. Job is not secured as if you will put your points i. Front of AM then he will make your life hell on floor and try to break your strength with political play role.

Work Details

Work timings: Flexible Timings

Likes

Full ac almost 16° celcius. Employee shivers in cold but as manger wants no one can complaint about it.

Dislikes

Recently got promoted as MIS executive (tried for almost 5 years, and after getting promotion got to know that my manager was playing favourites and that's the reason I failed in 16 test). But no proper handover of role, TL, AM, Manager don't have any idea about what is going on in department. Executive who are giving handover mentally harassing, they just want to create unnecessary problems by making simple process complex. They want freshers know everything about the process within no time....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary was on time and senior executives were quiet friendly and professional too....

Dislikes

Work pressure a bit

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is one of the best company I ever worked with. Company's work culture is very good. Anyone willing to start a good career in BPO, it's a great choice.

Dislikes

Nothing to dislike, everything is good at Teleperformance.

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Salary on time

Dislikes

They did not have good management The management did not have knowledge about the work even the Associates know the work more than them and Management put so much pressure on employees.Even we dont have proper Time to Eat and cancelling the weekoffs. So much Partiality in promotions. i dont suggest any other employee to work there and now work from was closed ,all emplyees under work from home lose their JOBS now....Read More

Likes

I like nothing about TP its a places with Officials having a mentality to abuse and misuse there hierachy. A PLACE FULL OF POLITICS if you raise a ticket against anyone due to there bad behaviour the whole floor will make you pay for it even the hr who should help also will threaten to remove the ticket

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

As a company it is good but office environment and management was completely 0. And also it's depends on the process as well in which process your as working for.we do agree in every sector politics happened but in TP About this I have no words to write... For freshers it is good but the people who are working they are making company bad ...

Dislikes

Likes

I like all the Teleperformance environment. A very good place for a fresher employee.

Dislikes

I don't like Teleperformance support staff because they don't want anyone to get promoted and never help. I was selected for a Team Leader role after one year and completed my training along with 10 other experts. However, I waited for six months, but they never provided me with the Team Leader documents

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Highly professional yet kind and helpful team leads , making work challenges easier to navigate High - quality office facilities , with a comfortable breakroom for recharging .

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like in this old school impractical setup.

Dislikes

The promoted environment and style of working is stifling with egoistic leaders who dominate over HR. Leaders go to the extent of manufacturing artefacts, in the name of policy adherence to victimize employees. It's actually a corporate nightmare.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

While you might need to spend extra time outside of work to learn new skills, the company has solid policies, good growth opportunities , and job security , even if the pay is average.

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security is always there if you have completed basic training and moved to Ops team there will not be any such problems. Promotions are fare. If you have your targets met and a good behavior with all you can definitely get help. Work life balance are good.

Dislikes

Salaries are not justified. Hr & Ec team might not be in your favor all times If a scenario gets escalated you can expect the closure as an action

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing. Its was my biggest mistake. Firstly they hire you and keep asking you to work and few moths later they ill throw you out.

Dislikes

Everything.. ! No ethics at all! Abusive work flow, even operations mangers dosent care about his abusive language towards employees! They will eat your salary incentives and doest pay you much! What to say.. fully non compliance!!

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.