Teleperformance CS Executive Reviews by 10+ Employees | Rated 3.6/5

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

67% employees reported

Flexible timing

62% employees reported

No travel

73% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

4 reviews

3.6

Rated by Men

13 reviews

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Top Mentions in Teleperformance CS Executive Reviews

18 reviews found

Sort by: Popular

CS Executive in Gurgaon / Gurugram

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 13 Oct 2023

Likes

Simply as of now nothing.

Dislikes

No good work culture, terrible management, low salary, women are given preferences by the managers for their own benefit and relations, Doesn't care about employees but only client centric. Treats employees like labours.

Salary - Bad
Skill development - Bad
Job security - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

CS Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Jul 2023

Likes

Career opportunities with compensation and other benefits. Excellent working environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Transport system could be better.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Teleperformance

View All

a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents. 🔹 AI-powered voice modulation is minimizing the need for language training. 🔹 Chatbots and virtual assistants are handling routine queries. 🔹 Automated workflows are streamlining backend operations. What’s the way forward? Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape. 💡 How do you see AI reshaping the BPO industry? Share your thoughts

Got a question about Teleperformance?

Ask anonymously on communities.

CS Executive in Agra

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Feb 2024

Likes

Good Time Management.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing TP was good.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

CS Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Nov 2023

Likes

Diversity

Dislikes

NA ( na )

Work Details

Work days: Rotational Shift (Flexible Timings)

CS Executive in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Dec 2023

Likes

I’m crying right now because of the management trust me if it’s allowed I might write thousands of abusive slang … I got to know many things which was wrong and partiality was going I took stand for the right thing and those were coming back to me and just because it was effecting my personal life I left the company with the proper resignation the company was located in Bhayandar after a year u tried to work with the same company again which is located in Malad but I’m can see myself as a negative over there !!!!! I mean why …. This is so f****** wrong just because of one branch/location now I’m not able to work with any of the branch...Read More

Dislikes

They brainwash ur brain , they act like they are for u … trust me they are for you for sure but not for the good things just to destroy ur mental peace

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

CS Executive in Mohali

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 16 Nov 2023

Likes

Environment behaviour

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

Working hours rotational shift salary CTC

Work satisfaction - Bad
Work-life balance - Bad

CS Executive in Jaipur

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jan 2023

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing like as

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

CS Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

2.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Oct 2023

Likes

Culture and benefits

Salary - Excellent
Skill development - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

job security

Job security - Poor

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CS Executive in Jaipur

Contractual

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 22 Dec 2023

Likes

Great place to work, got to meet with different mindsets and personalities

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

Work life balance was not standing straight, working hours were more than usual and ofcourse the politics of corporate sectors was there.

CS Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2023

Likes

It was great any satisfied company, I was great to did work there

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some employees not getting cabs facility so that is actually dislike for me

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

CS Executive in Jaipur

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Dec 2022

Likes

The location is good, which is Sitapura. Also, the people over there are friendly & supportive along with a great culture!

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There are no cons! Everything is perfectly well for you.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

CS Executive (working remotely)

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Sep 2023

Likes

It was good to work with TP

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything was fine and good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

CS Executive in Gurgaon / Gurugram

Contractual

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Apr 2023

Likes

Free cabs, Great colleagues and work environment

Skill development - Good
Company culture - Good

Dislikes

Unusual shift timings

Salary - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CS Executive in Teleperformance mohali

Full Time

SiriusXM Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Aug 2022

Likes

Such lier management always lie😂😂😂they did instant ZTP and convert it to resign and said paid full amount... They assured me.... Now i got mail 📬 and mention there I have negitve balance 25000 after paid they will provide experience letter.. Seriously i spare 1 year and 6 month. .dam disgusting

Dislikes

Lier management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CS Executive in mansarovar

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Jul 2022

Likes

nothing about the company is likeable

Dislikes

everything about the company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

CS Executive in Bangalore / Bengaluru

Flipkart social media backend Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Mar 2022

Likes

💯 trusted company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Never left such

Work Details

💯 satisfactory

Work days: Rotational Shift (Flexible Timings)

Employer’s Response

Thank you for your review! Have a great day!

CS Executive

Operation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Aug 2017

Likes

Good growth opportunities

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Rules are strict.

Work satisfaction - Poor

Work Details

Over all good company

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for your review and for letting us know how we are doing. Best regards!

Tell us how to improve this page.

Teleperformance CS Executive Reviews by Locations

Teleperformance CS Executive Gurgaon / Gurugram Reviews

Teleperformance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 67% of empl...Read more

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