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Teleperformance
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Filter reviews by Teleperformance Collections Executive Reviews
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Monday to Saturday
46% employees reported
Flexible timing
50% employees reported
No travel
66% employees reported
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Rated by Women
11 reviews
Rated by Men
26 reviews
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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22%
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than the average Collections Executive Salary in India
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Office cab/shuttle
2 total
responses
Health insurance
1 total
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Office gym
1 total
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Job/Soft skill training
4 total
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