Teleperformance Back Office Operation Executive Reviews

Likes

i dont know why people post negative reviews about tp ,its just like another company ,work pressure is everywhere , i found everything was up to the mark except the shift timings , i did not find anything wrong ,

Dislikes

shift timings behavior of supervisor or trainers are not professional

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Highly professional yet kind and helpful team leads , making work challenges easier to navigate High - quality office facilities , with a comfortable breakroom for recharging .

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

While you might need to spend extra time outside of work to learn new skills, the company has solid policies, good growth opportunities , and job security , even if the pay is average.

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security is always there if you have completed basic training and moved to Ops team there will not be any such problems. Promotions are fare. If you have your targets met and a good behavior with all you can definitely get help. Work life balance are good.

Dislikes

Salaries are not justified. Hr & Ec team might not be in your favor all times If a scenario gets escalated you can expect the closure as an action

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

If you're looking for a "like the CRM company," the most widely recognized and considered top-tier CRM company is Salesforce. It's often considered the leading CRM platform, offering a comprehensive suite of features for managing customer relationships across sales, marketing, and service.

Dislikes

People often dislike CRM companies because their systems can be overly complex, time-consuming to use, require excessive data entry, lack intuitive design, don't integrate well with other tools, and can feel like a micromanagement tool, taking away from valuable time spent directly with customers; essentially, making salespeople feel like they are "serving the CRM" instead of the CRM serving them to improve sales....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing is there to like.

Dislikes

There is an atmosphere in which only those person can grow who has a big tongue. Managers missuse there powers for there personal benifits. Girls has high probability of getting promoted faster compared to boys, all they need to do is build an inappropriate relationship with there managers which becomes a great advantage for there career growth.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I'll admit , there were some challenges at first , but the trainers and managers provided awesome support to help me unlearn old habits and pick up the new skills I needed.

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Dislikes

Worst salary hikes.....people working on the same grade has 75% salary difference....freakin how can a guy or girl working the same hours same role same grade same work 75% more than me and the management is ok with it bizzare

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

Nothing to like in this old school impractical setup.

Dislikes

The promoted environment and style of working is stifling with egoistic leaders who dominate over HR. Leaders go to the extent of manufacturing artefacts, in the name of policy adherence to victimize employees. It's actually a corporate nightmare.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing. Its was my biggest mistake. Firstly they hire you and keep asking you to work and few moths later they ill throw you out.

Dislikes

Everything.. ! No ethics at all! Abusive work flow, even operations mangers dosent care about his abusive language towards employees! They will eat your salary incentives and doest pay you much! What to say.. fully non compliance!!

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

the team leaders at Teleperformance are really skilled at keeping everyone focused on goals, but they do it in a way that's respectful and brings out the best in people.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It feels good to be part pf that. The call volume can get overwhelming sometimes, but the coaching and support I get from my managers helps me tackle even the toughest customer interactions.

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Management is unskillful still they're promoted and sitting on top tiers without 0 skills. No chance of growth until you're management's favourite. Imperfect incentive slab which you don't get usually. However someone who's favorite he/she will definitely get more than the deserving person. Worst management and worst managers. Awful experience

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

The job security is extremely high in this organisation. Amazing place to work, along with great colleagues and leadership, including likes of Munawar Ali Haqqani and Jagdeep Sekhon. Great folks to learn from and look upto. BHR team is amazing too.

Dislikes

Yearly increment is relatively low, also the speed of growth offered by this organisation is also slightly low.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

I don't know about other process but in which process (AML) I am working, it is very good in terms of incentives, promotion through IJP, these two things are really good, here u can earn more than ur salary in terms of Over time. Little bit work pressure but not that much that u can't handle. Language can be barrier but if ur communication is weak u will get chance to improve it here. So language barrier can be positive....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job stability

Dislikes

No work life balance and management thinks that their right to stop someone even after completing office hours. They made culture so toxic and it's pathetic. They don't pay enough and don't give mental peace

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.