Tech Mahindra Senior Customer Service Executive Reviews
based on 87 reviews
Updated 16 Dec, 2024
Overall Rating
2.9/5
How AmbitionBox ratings work?
Category Ratings
2.9
Job Security
2.9
Salary & Benefits
2.8
Skill development
2.8
Company culture
2.7
Work Satisfaction
2.7
Work-Life balance
2.5
Promotions/Appraisal
Tech Mahindra is rated
2.9 out of 5 stars on
AmbitionBox, based on 87 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
2.9 out of 5 stars on
AmbitionBox, based on 87 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Tech Mahindra Senior Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Pathetic company to work with... dont jave any courtesy at all
Dislikes
They are emotionless... think the emp is slave and dont have their personal life.. no job security at all... u can be thrown out anytime without giving u chance to even breath
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive (working remotely)
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 21 Sep 2023
Likes
Salary credit on time.
Dislikes
Manegers are so rude the don't have manner to talk with employees
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Sector 127,Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 09 Feb 2023
Likes
Nothing
Dislikes
Managers think Techmahindra is there father's company,there was a Manager Named Manikant singh in Noida 127 ,he was so rude and aggressive to his agents.At starting he would act very sweet but later he shows his true color.If a associate needs a sick leave,he directly tells that we are not here to support your sick leave and your family matter.Gross, requesting everyone not go to Techmahindra especially Vodafone qatar project in Noida 127....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hinjewadi phase 3
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 05 Oct 2023
Likes
Remote work from home
Dislikes
Less salary, night allowance, shift , team lead
Senior Customer Service Executive in
Egmore
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Everything is good
Dislikes
I don't know
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Eco space
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Jan 2021
Likes
Friendly environment to work
Dislikes
There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Strict Timings)
Senior Customer Service Executive (working remotely)
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Nov 2022
Likes
Some employees are good
Dislikes
Under pressure seniors are very pressurising and also disrespect at a point
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Navimumbai
Inb department Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jun 2022
Likes
Most suitable for woman good work culture
Dislikes
Increment issue and growth issue
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Senior Customer Service Executive in
A6 sec 64 Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jul 2022
Likes
I am happy I proud last 4 year worked at tech Mahindra .tech Mahindra is a good brand and company culture verry good.
Dislikes
Tech Mahindra is good work job and company culture verry good
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Malad
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Apr 2022
Likes
It's nothing good about this company. It's a work pressure place.
Dislikes
It's nothing good about Techm. It's just a saying stress-free environment but it's absolutely opposite to this. Where this is a pressurize work place with sales target even if your job role is for customer service still you have to do sales target which is pathetic
People also ask about Tech Mahindra's Senior Customer Service Executives
Is Tech Mahindra a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 87 employee reviews, it's clear that most senior customer service executives have a below average experience working at Tech Mahindra. Job Security holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does Tech Mahindra pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Tech Mahindra senior customer service executives rate their salary and benefits at 2.9 out of 5, based on 87 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for senior customer service executives, click here.
How is the work culture at Tech Mahindra for Senior Customer Service Executives?
Work culture at Tech Mahindra for senior customer service executives is rated 2.8 out of 5 by 87 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Tech Mahindra for senior customer service executives, click here.
How is the job security at Tech Mahindra for Senior Customer Service Executives?
Based on 87 reviews on AmbitionBox, Tech Mahindra's senior customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra. To read reviews about job security at Tech Mahindra for senior customer service executives, click here.
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