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3.6

based on 33k Reviews

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Tech Mahindra Senior Customer Service Executive Reviews

based on 87 reviews
Updated 16 Dec, 2024

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

2.9

Job Security

2.9

Salary & Benefits

2.8

Skill development

2.8

Company culture

2.7

Work Satisfaction

2.7

Work-Life balance

2.5

Promotions/Appraisal

Top Mentions in Tech Mahindra Senior Customer Service Executive Reviews

87 reviews found

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People also ask about Tech Mahindra's Senior Customer Service Executives

Is Tech Mahindra a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 87 employee reviews, it's clear that most senior customer service executives have a below average experience working at Tech Mahindra. Job Security holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does Tech Mahindra pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Tech Mahindra senior customer service executives rate their salary and benefits at 2.9 out of 5, based on 87 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for senior customer service executives, click here.
How is the work culture at Tech Mahindra for Senior Customer Service Executives?
Work culture at Tech Mahindra for senior customer service executives is rated 2.8 out of 5 by 87 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Tech Mahindra for senior customer service executives, click here.
How is the job security at Tech Mahindra for Senior Customer Service Executives?
Based on 87 reviews on AmbitionBox, Tech Mahindra's senior customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra. To read reviews about job security at Tech Mahindra for senior customer service executives, click here.

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Gender Based Ratings for Tech Mahindra Senior Customer Service Executive

based on 84 reviews
3.0
Rated by 27 Women

Rated 3.4 for Job Security and 3.4 for Skill Development

women
2.9
Rated by 57 Men

Rated 2.8 for Job Security and 2.8 for Salary & Benefits

men

Working Days for Tech Mahindra Senior Customer Service Executive

based on 87 reviews
Rotational Shift
77%
Monday to Friday
13%
Monday to Saturday
5%
Other
5%

Work Timings for Tech Mahindra Senior Customer Service Executive

based on 87 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (12.30am - 10am)
58%
6%
4%
32% employees reported other strict timings

Shift Timings for Tech Mahindra Senior Customer Service Executive

based on 87 reviews
Day shift
Night shift
59%
41%

Business Travel for Tech Mahindra Senior Customer Service Executive

based on 87 reviews
No travel
79%
Within city
19%
Within country
2%
Tech Mahindra Senior Customer Service Executive Salary
based on 463 salaries
₹1.1 L/yr - ₹5.7 L/yr
7% more than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
+5 more benefits
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