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3.7

based on 84.1k Reviews

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TCS Customer Service Executive Reviews

based on 175 reviews
Updated 19 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

3.8

Work-Life balance

3.7

Skill development

3.6

Salary & Benefits

3.6

Company culture

3.5

Work Satisfaction

2.7

Promotions/Appraisal

Top Mentions in TCS Customer Service Executive Reviews

175 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about TCS's Customer Service Executives

How is TCS to work for?
TCS is rated 3.8 out of 5, based on 175 reviews by employees on AmbitionBox. TCS is known for Job Security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at TCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TCS?
According to AmbitionBox ratings, TCS employees rate its salary and benefits as 3.6 out of 5. You can know more about TCS Salaries at AmbitionBox
How is the work culture at TCS?
Work culture is rated 3.6 at TCS by 175 employees. While job security is rated 4.2 and work-life balance is rated 3.8 at TCS. Read detailed reviews by employees of TCS on AmbitionBox.

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Gender Based Ratings for TCS Customer Service Executive

based on 166 reviews
4.0
Rated by 72 Women

Rated 4.5 for Job Security and 4.0 for Work-Life Balance

women
3.7
Rated by 94 Men

Rated 4.0 for Job Security and 3.8 for Skill Development

men

Working Days for TCS Customer Service Executive

based on 175 reviews
Monday to Friday
77%
Rotational Shift
14%
Monday to Saturday
7%
Alternate Saturday off
1%
Other
1%

Work Timings for TCS Customer Service Executive

based on 175 reviews
Flexible timing
Strict (9am - 6pm)
Strict (8.30am - 5.30pm)
44%
13%
8%
35% employees reported other strict timings

Shift Timings for TCS Customer Service Executive

based on 175 reviews
Day shift
Night shift
97%
3%

Business Travel for TCS Customer Service Executive

based on 175 reviews
No travel
57%
Within city
36%
Within country
5%
International travel
2%
TCS Customer Service Executive Salary
based on 541 salaries
₹1 L/yr - ₹6.7 L/yr
7% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
4 total responses
childCareBenefits
Child care facility
1 total response
officeGym
Office gym
1 total response
+2 more benefits
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