TCS is rated
3.8 out of 5 stars on
AmbitionBox, based on 175 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TCS is rated
3.8 out of 5 stars on
AmbitionBox, based on 175 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in TCS Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
175 reviews found
Sort by:
Popular
Customer Service Executive in
Balipatna
Ministry of external affairs Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 May 2022
Likes
Good work environment and culture.. teammates are supportive and the management
Dislikes
There is a lot of politics and the management doesn't address our issues salary is decent but carrier growth is low
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 May 2024
Likes
The salary is good enough and job security is good
Dislikes
They are more data centric and avoid looking after their employees. They offer growth but it's not explained how it works. I got promoted to a Unit Manager but they have not given it on paper not they have increased my salary . So doing a job with higher responsibility but being paid as a agent.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
I haven’t came across yet. I wish I could mention.
Dislikes
It’s quite inconvenient when scheduled cab Are unavailable.. and you are required to cover your own expenses.. additionally, reimbursement for this expenses are not provided The cafeteria food is SUBPAR especially considering working nightshift for customer service. Provided food in such cases would be beneficial. Furthermore, the management appears to be very toxic and there is a lack of employee centric practices at TCS....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Power Supply and Distribution Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 14 Apr 2023
Likes
Intense pressure of work, there is hardly any spare time to get involved with social activities
Dislikes
The worst thing about about TCS is the company simply uses their employee for their needs, its not at all a employee centric company.
The worst thing is their Background Verification, they will hire you, make you work for 3 months to 1 year and for very small reason regarding experience in past company, they will simply terminate you without even allowing you any time to produce the document.
They hire in bulk and terminate in bulk as well..
Total harassment, exploitation and injustice done to the employees....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Aug 2023
Likes
I do not like anything about TCS it's been 2 months my salary is on hold because of an HR mistake. And TCs still say that there are many approval required
Dislikes
I have a loan to pay who is responsible for it.?
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Patna
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Sep 2023
Likes
Work life balance
Brand name
Work environment
People
Leave policy
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 31 Aug 2023
Likes
Job security. Do whatever they won't terminate you
Dislikes
Salary, growth. No promotions, no hikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 17 Sep 2023
Likes
Only jobe is secure
Dislikes
No salary no bonus
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Full Time
·
Social & Public Service Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Jun 2023
Likes
Job security and work timing
Dislikes
Low salary and slow promotion
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Aug 2023
Likes
Good working environment I liked it
Dislikes
Nothing every thing is fine
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Noida
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Jul 2023
Likes
Over all ok
Dislikes
Promotion and hike
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Feb 2023
Likes
Great company to work for
Dislikes
Appraisal is very low
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about TCS's Customer Service Executives
How is TCS to work for?
TCS is rated 3.8 out of 5, based on 175 reviews by employees on AmbitionBox.
TCS is known for Job Security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at TCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TCS?
According to AmbitionBox ratings, TCS employees rate its salary and benefits as 3.6 out of 5. You can know more about TCS Salaries at AmbitionBox
How is the work culture at TCS?
Work culture is rated 3.6 at TCS by 175 employees. While job security is rated 4.2 and work-life balance is rated 3.8 at TCS. Read detailed reviews by employees of TCS on AmbitionBox.
Tell us how to improve this page.
TCS Customer Service Executive Reviews by Locations