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Sutherland Global Services Senior Associate Reviews

Updated 9 Mar, 2025

Overall Rating

3.3/5

based on 317 reviews

Rating distribution

5

118 (37.2%)

4

82 (25.9%)

3

49 (15.5%)

2

21 (6.6%)

1

47 (14.8%)

Category Ratings

3.4

Work-life balance

3.3

Job security

3.2

Company culture

3.2

Work satisfaction

3.1

Salary

3.1

Skill development

2.9

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

67% employees reported

Rotational Shift

50% employees reported

Flexible timing

59% employees reported

No travel

73% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

97 reviews

3.3

Rated by Men

202 reviews

Sutherland Global Services is rated 3.3 out of 5 stars on AmbitionBox, based on 317 company reviews.This rating reflects an average employee experience, indicating moderate sat ... Read more

Sutherland Global Services is rated 3.3 out of 5 stars on AmbitionBox, based on 317 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Sutherland Global Services Senior Associate Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

317 reviews found

Sort by: Popular

Senior Associate in Kochi

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 14 Jan 2023

Likes

Very good company from my experience. I'm working there for last 3 and a half year. 1. Supportive management 2. Cab facility 3.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

1. Job security. 2. Shift

Job security - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Bangalore / Bengaluru

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 30 Jan 2025

Likes

I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.

Skill development - Good
Company culture - Excellent

Dislikes

One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, it’s important for leadership to not only focus on short term goals but also support employees in realising long term success.

Job security - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Chennai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Oct 2024

Likes

I love the atmosphere and how they treat

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 08 Oct 2024

Likes

Nothing intested

Dislikes

Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work policy: Untill they calls to come to office WFH runs.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Chengalpattu

Full Time

·

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Aug 2024

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Read Sutherland Global Services Senior Associate Reviews based on locations

3.6

Chennai

(89)

3.1

Hyderabad / Secunderabad

(55)

2.9

Kochi

(35)

3.3

Navi Mumbai

(28)

3.5

Mumbai

(16)

Senior Associate in Pune (working remotely)

Full Time

·

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 05 Mar 2025

Likes

Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Skill development - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Mar 2025

Likes

Salary - Good
Skill development - Good

Overall Rating

Average

You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

Senior Associate in Ernakulam

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Excellent

Discover interview dos and don'ts from real experiences

Senior Associate in Mumbai

Full Time

·

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 01 Mar 2025

Likes

Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Overall Rating

Average

Senior Associate in Bangalore / Bengaluru

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 28 Feb 2025

Dislikes

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Overall Rating

Bad

Senior Associate in Chennai

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Bad

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Feb 2025

Likes

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Average

Senior Associate in Thiruvallur

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Feb 2025

Dislikes

No increment or promotion even if we work for long years.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad

Work Details

Work timings: Flexible Timings

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Feb 2025

Dislikes

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Bad

Senior Associate in Chennai

Full Time

·

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 01 Feb 2025

Likes

Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Salary - Poor
Promotions - Poor

Overall Rating

Average

Senior Associate in Mumbai

Full Time

·

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 30 Jan 2025

Likes

Nothing liked

Dislikes

Everything including no growth

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Associate in Ernakulam

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 30 Jan 2025

Likes

Friendly colleague and Staffs.

Dislikes

unexpected off & shift time changes. No work life balance. Incorrect data in reports. Tool errors. Management friendly HR. Sudden & Late announcement in changes of metrics, KRA......

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Senior Associate in Bangalore / Bengaluru

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2025

Likes

None of the things are employee friendly

Dislikes

Everything here in this company are dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jan 2025

Likes

Shift timings was good

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Graveyard shifts

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Senior Associate Jobs at Sutherland Global Services

Senior Associate | International Voice Process | Work from Office !!!

Hyderabad / Secunderabad

1-5 Yrs

Not Disclosed

Sr Associate - R2R

Hyderabad / Secunderabad, Chennai

2-4 Yrs

₹ 3-5 LPA

More about working at Sutherland Global Services

IT Services & Consulting
10k-50k Employees (India)
Facility Management Services
Recruitment

People also ask about Sutherland Global Services's Senior Associates

How is Sutherland Global Services to work for?

Sutherland Global Services is rated 3.3 out of 5, based on 317 reviews by employees on AmbitionBox. Sutherland Global Services is known for Work-life balance which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Sutherland Global Services?

According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.1 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox

How is the work culture at Sutherland Global Services?

Work culture is rated 3.2 at Sutherland Global Services by 317 employees. While job security is rated 3.3 and work-life balance is rated 3.4 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.

Is work from home available in Sutherland Global Services?

According to AmbitionBox, 15% Sutherland Global Services employees work from home permanently, and 3% work from office 2 days/week (based on 59 AmbitionBox reviews in last 6 months).

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Sutherland Global Services Senior Associate Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 317 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right comp...any for you. 50% of employees reported the working days at Sutherland Global Services as Rotational Shift. 59% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more

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Sutherland Global Services Senior Associate Salary

based on 1.8k salaries

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₹1.8 L/yr - ₹7.8 L/yr

55% less than the average Senior Associate Salary in India

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Employee Benefits for Sutherland Global Services Senior Associate

Office cab/shuttle

17 total responses

International/On-site exposure

4 total responses

Free meal

1 total response

Health insurance

14 total responses

+5 more benefits

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