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Sutherland Global Services
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Insights from employee reviews on AmbitionBox
66% employees reported
67% employees reported
50% employees reported
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2 reviews
5 reviews
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Full Time
Quality Assurance and Testing Department
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Company culture
Work satisfaction and skill development
Full Time
Quality Assurance and Testing Department
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Nothing
Suneratech was brought by Sutherland .. so these ratings are for suneratech and their hr policy
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Banking Operations Department
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I like to work here
Nothing
Work days:ย Monday to Saturday (Flexible Timings)
Work related travel:ย This job involves Travel Within City,ย Travel Within Country.
Contractual
Quality Assurance and Testing Department
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I love the environment of the office
I love the environment of the office
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Quality Assurance and Testing Department
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Work culture is too good
The growth is too slow
Work days:ย Monday to Friday (Flexible Timings)
Content Management (Print / Online / Electronic) Department
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As it was a third party worker we cannot expect much.. Same time when compared other companies, it is very poor .
Increment methology, incentive goal, can facility.
Best environment to work .
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Quality Assurance and Testing Department
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fixed pay and less deduction
Work life balance is myth
Hectic
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Top trending discussions
Full Time
Software Development Department
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Company Culture,Skill Development is one of the best and is of an international quality. On par with big software companies or even better.
Personally none
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Operations Support Department
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The team was good but the management was pathetic
Management staff
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Other Hospital Staff Department
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Full Time
Risk Management & Compliance - Other Department
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Full Time
Facility Management Department
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Full Time
Non Voice Department
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Excellent company
No dislikes. Everything is good. Excellent company to work.
Full Time
Voice / Blended Department
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Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
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Work from home
No leaves will be provided
Work policy: other
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Operations Department
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Work-life balance
Promotions Criteria is not good
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Software Development Department
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Work policy: 3 days/week from office
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This job involves Travel Within Country.
Full Time
Business Process Quality Department
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You will be in corporate universe if you are independent then you are the one lot of opportunities are spilled everywhere. Eventually its upto you how you picking it up.
Managers are friendly but not everyone. So ready to be fall in toxicity
Work policy: Its about the decision of Manager
Work days:ย Alternate Saturday off (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Non Voice Department
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Good for fresher. Dont stay more than 2 years. You will ruin your life.
HR good for nothing. Hides behind policies and what the managers says. Girls with no HR experience and just graduated are posted as main HR. pathetic.
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Operations Department
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Tools to work
Pay is very bad ,Salary should be at Market level with other companies , no proper cafeteria, spoilt food , expensive food at cafeteria Management does not care about well being, management does not look keep the buliding clean , smelly toilets no proper cleaning, desks are dirty
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success Department
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While joining as back end they informed as non call but i joined we have to call to customer which was not informed
The hr promise which information has not been delivered still not resolved and there is no other extra allowance for the employees accept salary
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Non Voice Department
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The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.
If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports....Read More
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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I left the organization 10 days early without completing the notice period so they are charging me 55k for giving me reliving letter which is totally unfair
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Customer Success Department
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N/A
Worst place to work..we will lose our health due to the rotational shifts they have offered.. transportation is worst for long distance people.. worst management I have ever worked..they only provide the promotion for the people who are sharing cigarette break with the managers..they only give promotion to these people only.. not value for hard working people..
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Service Delivery Department
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Mainly Job security, Company culture and Work satisfaction.
Its not happening all time. But sudden shift change is making us to face health difficulties.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Voice / Blended Department
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My team lead was a gem who understand the difficulties one can experience.
Higher management wanted people who can be their messengers and they promote people based on favoritism not on performance.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives
Process got ramp down without agentโs knowledge and they didnโt take care of them
Work days:ย Alternate Saturday off (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
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AmbitionBox has 7 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 66% of employees reported the working days at Sutherland Global Services as Monday to Friday. 67% employees reported the work timings at Sutherland Global Services as Flexible timing. Read moreGenpact
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