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Sutherland Global Services
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Insights from employee reviews on AmbitionBox
66% employees reported
67% employees reported
50% employees reported
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2 reviews
5 reviews
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Full Time
Quality Assurance and Testing Department
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Company culture
Work satisfaction and skill development
Full Time
Quality Assurance and Testing Department
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Nothing
Suneratech was brought by Sutherland .. so these ratings are for suneratech and their hr policy
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Banking Operations Department
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I like to work here
Nothing
Work days:ย Monday to Saturday (Flexible Timings)
Work related travel:ย This job involves Travel Within City,ย Travel Within Country.
Contractual
Quality Assurance and Testing Department
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I love the environment of the office
I love the environment of the office
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Quality Assurance and Testing Department
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Work culture is too good
The growth is too slow
Work days:ย Monday to Friday (Flexible Timings)
Content Management (Print / Online / Electronic) Department
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As it was a third party worker we cannot expect much.. Same time when compared other companies, it is very poor .
Increment methology, incentive goal, can facility.
Best environment to work .
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Quality Assurance and Testing Department
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fixed pay and less deduction
Work life balance is myth
Hectic
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
What people are saying about Sutherland Global Services
Full Time
Customer Success Department
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Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Software Development Department
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Full Time
Software Development Department
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Work policy: 3 days/week from office
Work days:ย Monday to Friday (Strict Timings)
Full Time
IT Infrastructure Services Department
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Work policy: 2 days/week from office
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Software Development Department
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Salary on time.
Salary is not good. You will not get promotions. No Job security. No skill development. Mostly work at client side. None bother whether at workplace. No salary increase.
Full Time
Back Office Department
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Full Time
Non Voice Department
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Positive work culture
Less opportunity for career growth
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Quality Assurance and Testing Department
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All good
Everything was fine
Full Time
Sales Support & Operations Department
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Friendly environment
They need to take care of the employees food and health. Hate rotational night shifts.
Full Time
Finance & Accounting - Other Department
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To lead the process and get opportunity to call with clients
Appraisal process and mobile policy and they not provide desk phone to call with family members in case of urgent matter
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Management Consulting Department
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Yes..it is my first company where I started my career
Not 100 percent , but there will be an partiality by team leads .it's on process to process culture
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
BD / Pre Sales Department
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Work life balance is good and depending on performance job security is there
Growth is limited if you are not able to play office politics
Work policy: 2 days/week from office
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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Nice place to work. I have worked for 1 and half year and learned a lot of things also contributed a lot for the organization.
HR decisions are not expected they decide without proper investigation or formal investigation.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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Sutherland is not a Good Company including CEO The Dilip Vellodi.
I have filed a case against Sutherland for Harrasment, Abuse, Profanity, Cyber Crime and Fraud/Scam. Case is now pending with Mumbai Police, Delhi Police, TN Police, Chief Minister Cell, Human Rights, Supreme Court and Media/Press. Do not join Sutherland.
Work timings:ย Strict Timings
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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The only part I liked is salary
Honestly it's a toxic work culture, the exit process was unclear and my manager and an SME they did not give clear information about exit process because they need me in the peak time but instead of communicating it that they need me in critical time my manager always tried her best to confuse me and my exit was really scarred me and still I think so many times whether I can be able find a good work place, it's a rotational shift in the night but every week ur timings get changed and also when they need u they will call u in weekoffs if u r available but I always said No, colleagues I didn't find any meaningful connections there....Read More
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Customer Success Department
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I stayed in Sutherland just because I had good friends and didn't want to leave them. Also it's a great place to start your career but don't be there more than a year.
Everything is bad. Managers are very partial. They promote the persons who are their favourites. My manager did not even like me and always targeted me because of my personal life. As I was in work from home nobody cared about me or helped me. Had a very bad experience working there.
Work policy: 1 or 2 months from home and other 2 months from office
Work timings:ย Strict Timings
Work related travel:ย This is a desk job.
Full Time
Non Voice Department
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The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.
You cannot expect this as a permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.
Work policy: If you perform well while working from the office, they will provide you with work from home opportunity.
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Business Process Quality Department
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Great organisation, focused on skill development and automation. Good place to work. Competitive environment with good salaries..
None although few office politics instances and work burnout at times but also depends on how you manage
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This job involves Travel Within Country.
Full Time
Non Voice Department
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Work culture is nice
There is no skill development and career growth. Full of office politics and partiality. During training they won't teach you well. During training period if you receive any technical issue problems while answering the technical issue , well you can ask your trainer for doubts. If the solution went wrong which was given by the trainer. Manager will pin point you and argue with you at worst condition. The trainers won't take any responsibility for the answer which was given by them....Read More
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AmbitionBox has 7 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 66% of employees reported the working days at Sutherland Global Services as Monday to Friday. 67% employees reported the work timings at Sutherland Global Services as Flexible timing. Read moreGenpact
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