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Sutherland Global Services
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Filter reviews by Sutherland Global Services Senior Quality Specialist Reviews
Rating distribution
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What employees say about Sutherland Global Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
83% employees reported
Flexible timing
50% employees reported
No travel
80% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
3 reviews
Jobseekers also viewed
6 reviews found
Senior Quality Specialist in Chennai
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Job security - Excellent
Dislikes
No growth
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Sr quality specialist
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Senior Quality Specialist in Hyderabad / Secunderabad
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All the higher management is approachable.
Dislikes
There is lot of partiality with regards to regional staffs and also the appraisal is not good when compare with our tenure with the organization
- Job security - Bad
- Promotions - Poor
- Work-life balance - Poor
Work Details
Awesome but same type of work which gets boring over a period of time
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Senior Quality Specialist in Thane
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Leaders are very encouraging and supportive..
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Appraisal
Work Details
Exciting
Work days:ย Monday to Saturday (Flexible Timings)
Work related travel:ย This is a desk job.
Senior Quality Specialist in Thane
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company for biggeners. Appraisal cycle and increment is pathetic. Environment is good.
- Salary - Good
- Skill development - Good
- Promotions - Good
Dislikes
Salary. Job security. Work life balance
- Job security - Poor
Work Details
Hectic
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
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Senior Quality Specialist in Mumbai
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There was a lot to learn for a beginner like me. They was always an opportunity to grow for a performer. Plus, Sutherland has variety of processes from different domains: Technical - Dell, Telecom - Du, E-commerce - Amazon
- Skill development - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Appraisals were minimal even after promotion. Politics to a great extent. No perks/bonuses.
- Salary - Poor
Work Details
I started as a technical support for Dell systems. Then was promoted and moved to Du Telecom as Sr. Quality Analyst. Journey has been great when it comes to work. Luckily have worked under best managers who taught me a lot.
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Senior Quality Specialist in Hyderabad / Secunderabad
healthcare Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent
- Salary - Excellent
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Job security
- Promotions - Poor
Work Details
Excellent
Work days:ย Monday to Friday (Flexible Timings)
What people are saying about Sutherland Global Services
Similar Designation Reviews
Senior Associate in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.
- Skill development - Good
- Company culture - Excellent
Dislikes
One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, itโs important for leadership to not only focus on short term goals but also support employees in realising long term success.
- Job security - Poor
Work Details
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Senior Associate in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I love the atmosphere and how they treat
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Senior Associate in Hyderabad / Secunderabad
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing intested
Dislikes
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work policy: Untill they calls to come to office WFH runs.
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Senior Associate in Chengalpattu
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
Dislikes
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Senior Associate in Mumbai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Overall Rating
Senior Consultant in Mumbai (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work-life balance
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Promotions Criteria is not good
- Promotions - Bad
Work Details
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Senior Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Overall Rating
Senior Software Engineer in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
Dislikes
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This job involves Travel Within Country.
Senior Software Engineer in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
Dislikes
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Quality Analyst in Chennai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work-life balance - Good
Overall Rating
Other Sutherland Global Services Reviews
Senior Customer Support Assistant in Chennai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
They give placement for who did malpractices in the ramp down project and they sent out who works genuinely. Because we can meet score with malpractices and not with genuine and humble. Politricks
- Job security - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Technical Consultant in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company Culture,Skill Development is one of the best and is of an international quality. On par with big software companies or even better.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Personally none
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Technical Support Executive in Chennai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The Work culture looks good. Especially our project which gave us the liberty to work and our Manager Ajay Varadarajan is a gem of a person who led our team with grace and dignity.
- Job security - Good
- Company culture - Good
Dislikes
Shift timings is bad. Having a good team will only keep the things going.
- Skill development - Poor
- Work satisfaction - Poor
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Transaction Processing Lead in Mumbai
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
To lead the process and get opportunity to call with clients
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Appraisal process and mobile policy and they not provide desk phone to call with family members in case of urgent matter
- Salary - Bad
- Promotions - Bad
Work Details
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Account Management Associate in Hyderabad / Secunderabad
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes..it is my first company where I started my career
- Salary - Excellent
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not 100 percent , but there will be an partiality by team leads .it's on process to process culture
- Promotions - Poor
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Retention Executive in Kochi
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good and depending on performance job security is there
- Salary - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Growth is limited if you are not able to play office politics
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Associate Manager in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice place to work. I have worked for 1 and half year and learned a lot of things also contributed a lot for the organization.
- Job security - Excellent
- Promotions - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
HR decisions are not expected they decide without proper investigation or formal investigation.
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Consultant in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Sutherland is not a Good Company including CEO The Dilip Vellodi.
Dislikes
I have filed a case against Sutherland for Harrasment, Abuse, Profanity, Cyber Crime and Fraud/Scam. Case is now pending with Mumbai Police, Delhi Police, TN Police, Chief Minister Cell, Human Rights, Supreme Court and Media/Press. Do not join Sutherland.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings:ย Strict Timings
Work related travel:ย This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The only part I liked is salary
Dislikes
Honestly it's a toxic work culture, the exit process was unclear and my manager and an SME they did not give clear information about exit process because they need me in the peak time but instead of communicating it that they need me in critical time my manager always tried her best to confuse me and my exit was really scarred me and still I think so many times whether I can be able find a good work place, it's a rotational shift in the night but every week ur timings get changed and also when they need u they will call u in weekoffs if u r available but I always said No, colleagues I didn't find any meaningful connections there....Read More
- Skill development - Poor
- Job security - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Escalation Lead in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I stayed in Sutherland just because I had good friends and didn't want to leave them. Also it's a great place to start your career but don't be there more than a year.
Dislikes
Everything is bad. Managers are very partial. They promote the persons who are their favourites. My manager did not even like me and always targeted me because of my personal life. As I was in work from home nobody cared about me or helped me. Had a very bad experience working there.
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work policy: 1 or 2 months from home and other 2 months from office
Work timings:ย Strict Timings
Work related travel:ย This is a desk job.
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Sutherland Global Services Reviews by Designations
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AmbitionBox has 6 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 83% of employees reported the working days at Sutherland Global Services as Monday to Friday. 50% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more- Home >
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