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Sutherland Global Services
based on 6.6k Reviews
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Non Voice Department
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No growth
Sr quality specialist
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Operations, Maintenance & Support Department
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All the higher management is approachable.
There is lot of partiality with regards to regional staffs and also the appraisal is not good when compare with our tenure with the organization
Awesome but same type of work which gets boring over a period of time
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
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Business Process Quality Department
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Leaders are very encouraging and supportive..
Appraisal
Exciting
Work days:ย Monday to Saturday (Flexible Timings)
Work related travel:ย This is a desk job.
Business Process Quality Department
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Good company for biggeners. Appraisal cycle and increment is pathetic. Environment is good.
Salary. Job security. Work life balance
Hectic
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Voice / Blended Department
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There was a lot to learn for a beginner like me. They was always an opportunity to grow for a performer. Plus, Sutherland has variety of processes from different domains: Technical - Dell, Telecom - Du, E-commerce - Amazon
Appraisals were minimal even after promotion. Politics to a great extent. No perks/bonuses.
I started as a technical support for Dell systems. Then was promoted and moved to Du Telecom as Sr. Quality Analyst. Journey has been great when it comes to work. Luckily have worked under best managers who taught me a lot.
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
healthcare Department
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Excellent
Job security
Excellent
Work days:ย Monday to Friday (Flexible Timings)
Top trending discussions
Full Time
Customer Success Department
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I love the atmosphere and how they treat
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Other Department
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Nothing intested
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
Work policy: Untill they calls to come to office WFH runs.
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Finance Department
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NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Quality Assurance and Testing Department
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Work policy: 2 days/week from office
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Non Voice Department
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Only get good relationships
No benefits Only some group of people are getting promotion and other things Big politics is there
Full Time
Back Office Department
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Full Time
Customer Success Department
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There is nothing exciting
Bad atmosphere and people
Full Time
Non Voice Department
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Positive work culture
Less opportunity for career growth
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success Department
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Nothing as such
There is job security
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Quality Assurance and Testing Department
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All good
Everything was fine
Full Time
Retail & B2C Sales Department
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Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift
Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future
Full Time
Other Department
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As I am Working in Sutherland company the best thing is work from home job I really love it and it very helpful to balance home and work.
We have every month metrics due to some Criteria some not able to meet metrics so without any intimation we got PIPs which is not good for performance so many they terminated bcz of PIP
Full Time
Customer Success Department
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Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.
All the things after once resigned the process is s very tiring and tedious .
Full Time
Non Voice Department
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Work culture is good along with the infrastructure and the facilities the company provide.
Nothing is permanent. You may get promoted one day and taken back the other day . There is a lot of favourism.
Full Time
Operations Department
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This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.
None
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success Department
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There is nothing to like about working with Sutherland..
Worst HR team doing nothing other than recruitment. WFM is like puppet doing nothing except uploading the files shared to them. Transport department is if no use...still using the old pattern of assigning cabs to employees There's a lot more which is not said by many out there.
Full Time
HR Operations Department
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The L&D function is very active and great. It curate the actual needs of the people learning and help the employees to grow.
The internal politics
Work policy: 2 days/week from office
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Non Voice Department
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Worst place to work especially the management is poor, they blame us for everything, and everyone resigns from here no one really likes to stay here.
Their management and services, work atmosphere they provided
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Operations Department
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I donโt like any thing in Sutherland
There is no good canteen and only one washroom on the floor. Less maintenance of services No job security From manager to employee speak bad language on the floor. No cab facilities There is no safe for women Food is also not good.if food is good the price are very high
Work timings:ย Flexible Timings
Work related travel:ย This is a desk job.
Full Time
Service Delivery Department
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Everything here at sutherland is amazing and a great path for freshers.
The promotions amd appraisals are a bit slow but that depends on your capability as well.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
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