Sutherland Global Services Senior Customer Service Associate Reviews by 10+ Employees | Rated 2.3/5

Senior Customer Service Associate in Ernakulam

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Associate in Kochi

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Feb 2025

Likes

AC

Dislikes

Work life, no job security and no promotion and hike

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: Nil

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Navi Mumbai (working remotely)

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Feb 2025

Likes

There is no any like about this company

Dislikes

Politics environment

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 20 Dec 2024

Likes

Gender discrimination will plays the keen role in appraisal times

Dislikes

Sutherland

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Senior Customer Service Associate in Chennai

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2024

Likes

NA

Dislikes

NA retail lob sucks

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Associate in Mumbai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2024

Likes

All over good

Salary - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

My team manager

Senior Customer Service Associate in Chennai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Aug 2024

Likes

Good everything is ok

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good everything is ok

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Navi Mumbai

Full Time

·

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 01 Oct 2022

Likes

Sutherland company is good there is a job security,but management is not good

Skill development - Excellent
Job security - Excellent
Company culture - Excellent

Dislikes

No salary hike,no growth

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Associate in Kochi

Full Time

·

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 May 2022

Likes

Good place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Goood

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Navi Mumbai

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Oct 2020

Likes

Its greeat experience and work environment

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

It's great

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Customer Service Associate in Thane

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Dec 2022

Likes

Environment was very good.people are veey much friendly

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike.there is no negative thing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Associate in Chennai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 May 2022

Likes

I was really enjoying my work and they provide all support to employee to enjoy the work ..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I personally suggest them to grant the employees leave in case of emergency..

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Senior Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Aug 2024

Likes

Good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nott Nothing good everyone

Work Details

Work policy: Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Customer Service Associate in Perungalathur

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Apr 2023

Likes

Environment

Job security - Good
Company culture - Good

Dislikes

Growth was not expected

Salary - Poor
Skill development - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Perungaluthur

Full Time

·

Amazon.in Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Dec 2022

Likes

Work environment and employees present there awesome

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing dislike about Sutherland

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Associate (working remotely)

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 25 Sep 2022

Likes

Management and clients were very friendly and were ground to earth

Job security - Good
Company culture - Good

Dislikes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Malad,Mumbai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 May 2021

Likes

Work Culture

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

NA

Work Details

Very Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Jul 2023

Likes

Nothing . . . . . .

Dislikes

Everything . . . . . .

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

1.0

posted on 19 Dec 2023

Sutherland Global Services Senior Customer Service Associate Reviews

What employees say about Sutherland Global Services?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

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