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Sutherland Global Services
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50% employees reported
57% employees reported
80% employees reported
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6 reviews
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Full Time
Accounting & Taxation Department
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The managers are very eco friendly,and my co-workers are lovable and very helpful to me.The company policies are very strict that we follows E.g: The company allow only us with I'd card The company allows one way cab.
Because of one way cab
My work life is good it teaches me a unknown skills and I have learnt a lot about computers and how to handle the situations and work.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Sopra Steria
Rated 4 for Job Security by our employees on AmbitionBox
Secure your future with a company that values your job stability.
Full Time
Operations Department
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Environment of work. Yes there is pressure of work but they also care for the employees most they respect them and thereโs not much headache of work I loved the work
Very good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Retail & B2C Sales Department
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Work atmosphere is good and it is very comfortable
None
Comfortable
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Retail Sales Department
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Sir ji training
Okay up Muzaffarnagar
2 year
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Sales Management Department
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Yes I want to job in Sutherland
Work days: Monday to Friday (Strict Timings)
Read Sutherland Global Services Reviews based on similar designations
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Voice / Blended Department
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All good at company, go for it
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Sales Department
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hi
hi
Work timings: Strict Timings
Full Time
Retail & B2C Sales Department
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Excellent
Top trending discussions
Full Time
Credentialing Department
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Poor
Full Time
Operations Department
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Work culture
Salary and promotion method
Full Time
Service Delivery Department
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Promotions
Job Security is a question
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Overall Rating
Excellent
Full Time
Non Voice Department
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Good opportunity
Office politics and biosed environment
Full Time
Non Voice Department
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I like the leadership!
I do not like the cafeteria!
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Can wear casuals and doesn't require formal grooming
I don't want to open up
Work policy: 1 week
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Great to work
Do not have
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing no growth slowness in everything too much biased
Management
Work days: Rotational Shift (Flexible Timings)
Full Time
Sales Support & Operations Department
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They had good incentive plans
No proper work schedule and incentives were not credited properly
Full Time
Voice / Blended Department
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Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives
Process got ramp down without agentโs knowledge and they didnโt take care of them
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Nothing.
I've been working here for the past two years in SAS process at Airoli. There's lots of fevoritism and politics. You won't get any promotion or salary hike until and unless you're in manager's a$$ licker list. Even if you get, you'll have countless responsibilities for the penny hike. They just talk sweet and give fake promises whenyou reach out to them with your problems. The most pathetic thing is they make rotational shifts compulsory then deduct night transport cost from the salary, and act as if they're doing a favor. There's no job security as you'll in constant pressure of getting layed off if you don't do things as per their convenience. The management does absolutely nothing even if there's a huge issue like fraud. I won't even give one star if it wasn't necessary to submit the review....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Corporate Communication Department
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They just want you to do your work until they found someone cheaper than you means if you're working there at 5 lakh per annum and they got someone who will work at 4 lakh then they'll fire you.
Everything is bad.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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1. The work is satisfactory, no matter which client you work for. It's a young environment, so there is a lot of potential for good networking at an early age for freshers and students. 2. The upper management is so toxic that you will learn the art of self-advocating. If you can survive at Sutherland, you will eat the management alive at any other company. 3. There are 15-30-15-minute breaks with a timer running always. If you are a smoker, after three months at Sutherland, you will be faster than the flash to mark break on your computer, see the 15-minute timer begin, run to the entry of your floor, pass through the security gate of your floor (you can only pass through one after another, a minimum of 15 seconds per entry/exit), catch a lift with a minimum wait time of 5 minutes (because the lifts are substandard, at least one doesn't work every day), go to the entirely different other corner of the office, or outside the office (no other areas allow smoking), smoke, run back, again wait for the lift, pass through the gate, run to your work desk, enter your password, and mark break end. All of this should be done in 14 minutes and 59 seconds, or you will get a warning letter that stops any promotions for six months. You do this every day....Read More
Cons of Working at Sutherland 1. Nonexistent Work-Life Balance: Sutherland is nothing but a challenge of a schedule with rotational shifts and days off. New employees face particularly difficult circumstances. While technically accruing leave, taking time off within the first four months, even for emergencies, is strongly discouraged and can negatively impact future advancement. After this initial period, employees gain some flexibility in scheduling their two weekly days off, but this hardly compensates for the prior lack of control over personal time. 2. Predatory Compensation and Subpar Resources: The pay packages at Sutherland are misleading and often exploitative. New hires rarely receive their full compensation during the initial four months, earning less than basic laborers. The company culture prioritizes cost-cutting over employee well-being, evident in the shared equipment and inadequate resources. Salaries, while supposedly paid on time, are frequently inaccurate and require significant effort to rectify. Travel allowances are minimal, leaving employees feeling undervalued and financially strained. 3. Illusory Job Security and Disrespectful Treatment: Despite claims of job security, Sutherland maintains an environment of fear, where even top performers can be abruptly dismissed without warning or justification. Employees can be terminated without a transparent process, escorted from the premises with a shocking lack of respect for their contributions. This disregard for employee dignity contributes to an atmosphere of insecurity and anxiety. Your pay slip will always be a joke, as such is my true and honest experience....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Nothing to like
They give placement for who did malpractices in the ramp down project and they sent out who works genuinely. Because we can meet score with malpractices and not with genuine and humble. Politricks
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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Company Culture,Skill Development is one of the best and is of an international quality. On par with big software companies or even better.
Personally none
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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The Work culture looks good. Especially our project which gave us the liberty to work and our Manager Ajay Varadarajan is a gem of a person who led our team with grace and dignity.
Shift timings is bad. Having a good team will only keep the things going.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance & Accounting - Other Department
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To lead the process and get opportunity to call with clients
Appraisal process and mobile policy and they not provide desk phone to call with family members in case of urgent matter
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Management Consulting Department
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Yes..it is my first company where I started my career
Not 100 percent , but there will be an partiality by team leads .it's on process to process culture
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
BD / Pre Sales Department
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Work life balance is good and depending on performance job security is there
Growth is limited if you are not able to play office politics
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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AmbitionBox has 8 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 50% of employees reported the working days at Sutherland Global Services as Monday to Friday. 57% employees reported the work timings at Sutherland Global Services as Flexible timing. Read moreServiceNow
Our employees have rated us 4.1 on AmbitionBox
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