AmbitionBox
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
i
Sutherland Global Services
Compare
Filter reviews by Sutherland Global Services Process Leader Reviews
Rating distribution
Category Ratings
Job security
Work-life balance
Company culture
Skill development
Salary
Work satisfaction
Promotions
What employees say about Sutherland Global Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Flexible timing
25% employees reported
No travel
100% employees reported
View more detailed insights
Jobseekers also viewed
4 reviews found
Process Leader in Bangalore / Bengaluru (working remotely)
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work from home
Dislikes
Shift are not good
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Process Leader in Chennai
Full Time
Service Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work from home, good environment,nice company,better salary,friendly BU HR Team
Dislikes
Appraisal cycle, learning opportunity is less,complete night shift
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Process Leader in Navi Mumbai
Research Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supportive Management Training
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Upraisal Cycle YoY increament No fix time to logout usually extended hrs
Work Details
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Process Leader in Chennai
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working life balance and working together one team , Company policy transparent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Transport -Company removed door pick up policy , so that little chellange to travel own transport especially more than 20KM employee
Work Details
I learned many things this organization as process wise and people developer skill set . Manager guide line very helpfull next level career growth
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Top trending discussions
Similar Designation Reviews
Real Time Analyst in Kochi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Sadly, nothing at all, our time and our efforts are nothing to them.
Dislikes
They don't care about their employees! They are just using employees as some kind of bots, with no safety to health or anything at all.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: Based on the level of performance the work is categorised to Work from home and office
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Training Lead in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Projects in Mumbai and Chennai are better to work for
Dislikes
Unprofessional behaviour No complete responsibility taken for company assets No clarity regarding career growth within company
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Senior Trainer in Chennai
Full Time
University Level Educator Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Overall Rating
Senior Trainer in Hyderabad / Secunderabad
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
No proper structure, process training team sucks. Training manager does not mingle with everyone. She has favourite trainers
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Transaction Processing Associate in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Didn't provide a single coffe machine for employee. No cultural activities. In every situation managment team drag HR.
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Transaction Processing Associate in Chennai
Full Time
Market Research & Insights Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent work culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes yet
Lead Trainer in Chennai
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Work-life balance - Excellent
Work Details
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Transaction Processing Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Quality Lead in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
Dislikes
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Senior Customer Service Representative in Visakhapatnam (working remotely)
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Overall Rating
Other Sutherland Global Services Reviews
CS Internet Associate in Kochi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good for fresher. Dont stay more than 2 years. You will ruin your life.
Dislikes
HR good for nothing. Hides behind policies and what the managers says. Girls with no HR experience and just graduated are posted as main HR. pathetic.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Operations Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Tools to work
- Company culture - Excellent
Dislikes
Pay is very bad ,Salary should be at Market level with other companies , no proper cafeteria, spoilt food , expensive food at cafeteria Management does not care about well being, management does not look keep the buliding clean , smelly toilets no proper cleaning, desks are dirty
- Salary - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Travel Consultant in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
While joining as back end they informed as non call but i joined we have to call to customer which was not informed
- Skill development - Good
Dislikes
The hr promise which information has not been delivered still not resolved and there is no other extra allowance for the employees accept salary
- Salary - Poor
- Job security - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Customer Service Associate in Kochi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.
- Salary - Excellent
- Skill development - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports....Read More
- Job security - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Customer Associate in Hyderabad / Secunderabad
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
I left the organization 10 days early without completing the notice period so they are charging me 55k for giving me reliving letter which is totally unfair
- Skill development - Poor
- Promotions - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Customer Service Associate in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
N/A
Dislikes
Worst place to work..we will lose our health due to the rotational shifts they have offered.. transportation is worst for long distance people.. worst management I have ever worked..they only provide the promotion for the people who are sharing cigarette break with the managers..they only give promotion to these people only.. not value for hard working people..
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Chat Associate in Chennai
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mainly Job security, Company culture and Work satisfaction.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Its not happening all time. But sudden shift change is making us to face health difficulties.
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Customer Service Representative in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My team lead was a gem who understand the difficulties one can experience.
- Skill development - Good
- Work satisfaction - Excellent
Dislikes
Higher management wanted people who can be their messengers and they promote people based on favoritism not on performance.
- Promotions - Bad
- Work-life balance - Bad
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Technical Support Associate in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives
- Salary - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Process got ramp down without agentโs knowledge and they didnโt take care of them
- Company culture - Poor
Work Details
Work days:ย Alternate Saturday off (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Customer Service Advisor in Thane
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing.
Dislikes
I've been working here for the past two years in SAS process at Airoli. There's lots of fevoritism and politics. You won't get any promotion or salary hike until and unless you're in manager's a$$ licker list. Even if you get, you'll have countless responsibilities for the penny hike. They just talk sweet and give fake promises whenyou reach out to them with your problems. The most pathetic thing is they make rotational shifts compulsory then deduct night transport cost from the salary, and act as if they're doing a favor. There's no job security as you'll in constant pressure of getting layed off if you don't do things as per their convenience. The management does absolutely nothing even if there's a huge issue like fraud. I won't even give one star if it wasn't necessary to submit the review....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Tell us how to improve this page.
Sutherland Global Services Reviews by Designations
- Sutherland Global Services Consultant Reviews
- Sutherland Global Services Associate Reviews
- Sutherland Global Services Customer Service Associate Reviews
- Sutherland Global Services Senior Associate Reviews
- Sutherland Global Services Senior Consultant Reviews
- Sutherland Global Services Customer Service Executive Reviews
- Show more
- Sutherland Global Services Associate Manager Reviews
- Sutherland Global Services Process Associate Reviews
- Sutherland Global Services CS Internet Associate Reviews
- Sutherland Global Services Team Lead Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 100% of employees reported the working days at Sutherland Global Services as Monday to Friday. 75% employees reported the work timings at Sutherland Global Services as Strict timing. Read more- Home >
- Reviews >
- Sutherland Global Services Reviews >
- Sutherland Global Services Process Leader Reviews
Genpact
DXC Technology
Optum Global Solutions
FIS
