Sutherland Global Services is rated
3.4 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
3.4 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
9 reviews found
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Popular
Lead Operator in
Chennai
Full Time
ย ยทย
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Aug 2024
Likes
Ok
Dislikes
Payout salary is less and once a year appraisal.
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Lead Operator (working remotely)
Full Time
ย ยทย
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 May 2024
Likes
Job security
Dislikes
No skill development and career growth
Work Details
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Work related travel:ย This job involves
International Travel,ย Travel Within Country,ย Travel Within City.
Lead Operator in
Kochi
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Work life balance, job security and work culture
Dislikes
Salary scale could be increased since cost of living is increasing day by day!
Work Details
Quite good
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This is a desk job.
Lead Operator in
Navi Mumbai
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Good work
Dislikes
Work good
Work Details
Work days:ย Monday to Saturday
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Lead Operator in
Navi Mumbai
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 29 Apr 2019
Likes
Not taking action when required.
Dislikes
Your red statement itself say a lot.
Work Details
You can listen because its offensive
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within Country.
Lead Operator in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Mar 2019
Likes
I've sharpened my skill set.
Dislikes
HR Team, Appraisal system was never transparent. All my teams were at the top of charts, but still I hardly got opportunities to explore next level. Favoritism was always at it's peaks while Appraisal time.
Work Details
Work was good but SLT was pathetic.
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Sutherland Global Services.
Lead Operator
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Feb 2019
Likes
Amar and Amitabh are but professional
Dislikes
People are not professional
Work Details
N outing
Work days:ย Monday to Saturday
(Flexible Timings)
Work related travel:ย This job involves
Travel Within Country.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Supervisor in
Kochi
Full Time
ย ยทย
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 26 Oct 2024
Likes
Work environment is the best. Friendly colleagues and managers
Dislikes
Salary is comparatively low
Operations Manager in
Hyderabad / Secunderabad
Full Time
ย ยทย
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 25 Jul 2024
Likes
There are nothing in specific to talk about. Except traing
Dislikes
politics within the organization and alll false promises
Supervisor in
Chennai
Full Time
ย ยทย
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Oct 2023
Likes
Work culture
Dislikes
Salary was to low, even after working for 3 years. Even if there is hike they will increase 900 or 1000 per month
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Operations Manager in
Chennai
Full Time
ย ยทย
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2023
Likes
Ontime salary every month
Dislikes
Work politics culture sometimes
Supervisor (working remotely)
Full Time
ย ยทย
Construction Engineering Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 11 Jun 2024
Likes
Very exited this job in company supervisor is the best job in comfortable
Dislikes
No dislike
Work Details
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Operations Manager in
Chennai
Full Time
ย ยทย
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 05 Apr 2023
Likes
Liked everything except salary offer, increments and promotions
Dislikes
Promotions and increments very less and no respect in the job. Higher managers treat you badly
Work Details
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Deputy Manager in
Navi Mumbai
Full Time
ย ยทย
Organisational development Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Jul 2019
Likes
People here talk of professionalism and integrity aloud, but do not follow at all. Rules, policies are all meant for a set of people only.
Dislikes
The grievance system, the management is horrible.
Work Details
Okay place
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Deputy Manager in
Chennai
Full Time
ย ยทย
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 08 Oct 2023
Likes
Very Good Company
Dislikes
Nothing specific
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Electrician (working remotely)
Full Time
ย ยทย
Electrician Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 12 Sep 2023
Likes
Overall good company.
Dislikes
Very late response.
Work Details
Work days:ย Alternate Saturday off
(Flexible Timings)
Work related travel:ย This is a desk job.
Supervisor (working remotely)
Full Time
ย ยทย
Engineering Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Sep 2023
Likes
I like caring in office
Dislikes
I didnt like salary
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within Country.
Other Sutherland Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Manager in
Hyderabad / Secunderabad
Full Time
ย ยทย
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Everything here at sutherland is amazing and a great path for freshers.
Dislikes
The promotions amd appraisals are a bit slow but that depends on your capability as well.
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
CS Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Excellent company culture, excellent management, but predatory compansation packages. But if they seem justified to you, you'll feel at the right place
Dislikes
The compensation packages are as predatory as predatory can get, and every trick in the book used to maximize company profit.
Work Details
Work policy:
3 days/week from office
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Associate Customer Support Representative in
Chennai
Full Time
ย ยทย
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Value to the employee
Job security
Leave approves immediately
Day to day monitoring on performance and training accordingly
Dislikes
Work-life balance
Salary is low
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Associate in
Thane (working remotely)
Full Time
ย ยทย
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Although I've only just begun my time with Company and have been working remotely, I'm excited to learn more about the company culture and benefits as I continue in my role.
Dislikes
While I enjoyed my experience in company, I felt that opportunities were often reserved for existing staff, rather than being awarded based on merit. I hope to see a more inclusive approach to career development in the future.
Senior Research Associate in
Navi Mumbai
Full Time
ย ยทย
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
There is nothing to like about the company.
Dislikes
There are infinite reasons: no job security, no professionalism, no humanity, senior management and HR are not co-operative, everyone is treated like a slave. Would never recommend anyone to join this company.
Work Details
Work policy:
2 days/week from office
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This is a desk job.
CS Internet Associate in
Chennai
Full Time
ย ยทย
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Getting salary on or before 31st.
Dislikes
No respect
No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work.
Toxic management
Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs
Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This job involves
Travel Within City,ย Travel Within Country.
Associate in
Chennai
Full Time
ย ยทย
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2024
Likes
As of now it is good company for freshers and lateral entry candidates and comparing to other BPO sector Sutherland is far better but directly is not good company
Dislikes
After 9 hours they ask to work and no compensation for over time works.
After working hours they will consume your time in the name of huddle (meeting)
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Customer Service Associate in
Chennai (working remotely)
Full Time
ย ยทย
Voice \/ Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Company culture
Dislikes
Manager giving to much of pressure and there are targeting the person to make them relieving tha job not all managers some of theme like that . If the person is favour to them they always support them even though they made a mistake
Quality Manager in
Hyderabad / Secunderabad
Full Time
ย ยทย
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Nov 2024
Likes
Job security
Company culture
Good management
Dislikes
Processes not streamlined
Interference by Jam team who have racial bias
Top management doesnโt connect with managers
Work Details
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This is a desk job.
IT Consultant 1 in
Mumbai (working remotely)
Full Time
ย ยทย
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Nothing
Dislikes
Manager is completely biased, doesn't know how to manage team, dirty politics all around. We have a quality lead who actually doesn't know about technical query but he is quality head of a technical process