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Premium Employer

Sutherland Global Services

Compare

3.6

based on 7.1k Reviews

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Sutherland Global Services IT Helpdesk Executive Reviews

Updated 15 Dec, 2024

Overall Rating

3.0/5

based on 13 reviews

Rating distribution

3 (23.1%)

2 (15.4%)

4 (30.8%)

Category Ratings

3.0

Company culture

3.0

Work satisfaction

2.7

Salary

2.7

Skill development

2.6

Promotions

2.4

Work-life balance

2.0

Job security

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

73% employees reported

Flexible timing

55% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

2.4

Rated by Women

4 reviews

3.4

Rated by Men

8 reviews

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13 reviews found

Sort by: Popular

IT Helpdesk Executive in Chennai (working remotely)

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 15 Dec 2024

Likes

Nothing

Dislikes

Released from office.. Provided WFH without any basic information and release without proper reason

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Poor
Company culture - Poor
Work-life balance - Poor

IT Helpdesk Executive in Kochi

Full Time

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 28 Jun 2024

Likes

No job stress after working time.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

Don't have a security for this job. They will terminate you at any time.

Job security - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

IT Helpdesk Executive in Chennai

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2024

Likes

There is no any positive to work in antivirus project! Worst experience

Dislikes

They treat employee like slave U have to sacrifice even though u had feaver ! They will keep employee only for one year! And they will terminate or put u on bench!

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

IT Helpdesk Executive in Kochi

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Aug 2023

Likes

Disgusting

Dislikes

There's nothing but politics and corporate shits all over. They just kick you out whenever there's a new batch coming in and holds you even if you want to leave if there's no new hires. And they're too smooth to convince and brain wash.. Never trust a single hooman in there..

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

IT Helpdesk Executive in Navi Mumbai

Full Time

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Oct 2023

Likes

Flexibility convience

Work satisfaction - Good
Company culture - Good

Dislikes

Management should be change every 5 yrs no growth in one department politics every where

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

IT Helpdesk Executive in Chennai

Full Time

BFSI, Investments & Trading Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 28 Apr 2023

Likes

For my process it's work from home

Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Increment is less

Skill development - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

IT Helpdesk Executive in Kochi

Full Time

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Mar 2023

Likes

Good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I didn't work Sutherland

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

IT Helpdesk Executive in Chennai

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

1.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 31 May 2022

Likes

Over all I would say Sutherland is the best organisation to work for but you should work in night 😒

Salary - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Nothing except nights shifts but we can’t blame them as all our clients are from US

Skill development - Bad
Promotions - Poor
Work-life balance - Bad

Discover interview dos and don'ts from real experiences

IT Helpdesk Executive (working remotely)

Contractual

Service Desk Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 24 Dec 2022

Likes

Work culture and stress free

Dislikes

Salary and paid leaves

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

IT Helpdesk Executive in Hyderabad / Secunderabad

Hardware Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 13 Oct 2021

Likes

Work culture

Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Salary

Promotions - Poor

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

IT Helpdesk Executive in Chennai

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Nov 2020

Likes

Not supporting at all they robbed money from me to get my experience letter even after showing medical doc

Dislikes

Work place is good but the management is the worst comparing with other companies

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

It's was like a shit

Work days: Rotational Shift (Strict Timings)

IT Helpdesk Executive in Kochi

IT Network Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 13 Aug 2018

Likes

Used to be cab. Now i am not sure.... At the end of day... U r not satisfied with the job and pay. There is no future... Only good for temporary job

Dislikes

Poor salary very few growth opportunities

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

IT Helpdesk Executive

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Mar 2019

Likes

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...Read more