AmbitionBox
Reviews
i
Sutherland Global Services
Rating distribution
Category Ratings
Job security
Work-life balance
Company culture
Work satisfaction
Salary
Skill development
Promotions
Insights from employee reviews on AmbitionBox
100% employees reported
75% employees reported
View more detailed insights
Jobseekers also viewed
Full Time
It help desk Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Job security
Salary hike and promotions
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good culture
Lack of career growth and compensation
Work policy: 3 days/week from office
Work days:ย Rotational Shift (Strict Timings)
IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Na
Na
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Appraisal is low.
It was wonderful experience.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves International Travel.
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Friends.. I got more friends from Sutherland
Girls are being harassed by trainers and managers.. Kindly take a step against it..
It was quite interesting..
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Top trending discussions
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work days:ย Monday to Saturday (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Such a worst organization. It's like a bad dream in my career
Almost everything
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good work life balance
Job security
Work days:ย Monday to Friday (Flexible Timings)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Everything
Nothing everything is good
Work policy: 2 days/week from office
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Overall good
Non non non
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Company Culture, diversity and transperancy
Working in Night shifts
Work days:ย Monday to Saturday (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
None None none none none
Everything Everything Everything Everything Everything
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good work life balance
Negligible salary hikes
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work life balance.. Incentives.. Better work atmosphere..
Na
Work policy: 3 days/week from office
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
You will be in corporate universe if you are independent then you are the one lot of opportunities are spilled everywhere. Eventually its upto you how you picking it up.
Managers are friendly but not everyone. So ready to be fall in toxicity
Work policy: Its about the decision of Manager
Work days:ย Alternate Saturday off (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good for fresher. Dont stay more than 2 years. You will ruin your life.
HR good for nothing. Hides behind policies and what the managers says. Girls with no HR experience and just graduated are posted as main HR. pathetic.
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Tools to work
Pay is very bad ,Salary should be at Market level with other companies , no proper cafeteria, spoilt food , expensive food at cafeteria Management does not care about well being, management does not look keep the buliding clean , smelly toilets no proper cleaning, desks are dirty
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
While joining as back end they informed as non call but i joined we have to call to customer which was not informed
The hr promise which information has not been delivered still not resolved and there is no other extra allowance for the employees accept salary
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.
If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports....Read More
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I left the organization 10 days early without completing the notice period so they are charging me 55k for giving me reliving letter which is totally unfair
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
N/A
Worst place to work..we will lose our health due to the rotational shifts they have offered.. transportation is worst for long distance people.. worst management I have ever worked..they only provide the promotion for the people who are sharing cigarette break with the managers..they only give promotion to these people only.. not value for hard working people..
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Mainly Job security, Company culture and Work satisfaction.
Its not happening all time. But sudden shift change is making us to face health difficulties.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
My team lead was a gem who understand the difficulties one can experience.
Higher management wanted people who can be their messengers and they promote people based on favoritism not on performance.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives
Process got ramp down without agentโs knowledge and they didnโt take care of them
Work days:ย Alternate Saturday off (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 5 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 100% of employees reported the working days at Sutherland Global Services as Rotational Shift. 75% employees reported the work timings at Sutherland Global Services as Flexible timing. Read moreGenpact
DXC Technology
Optum Global Solutions
FIS