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Sutherland Global Services
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4 reviews
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Intern
Recruitment & Talent Acquisition Department
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They have a very friendly environment and clean space
There is no tea station for employees. It would be good if they provide basic coffee/ tea for free.
Intern
HR Operations Department
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Recruitment & Talent Acquisition Department
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Work life balance
It's was very good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Recruitment & Talent Acquisition Department
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I have an amazing people in my work place. All of them are so supporting and motivating. There is space for you to learn and explore. I am allowed to make mistakes and learn from it. Me being in HR, I am allowed to travel across India and visit college campuses.
I do not have any dislike to the organization.
My work is to meet people with different mindsets and skills, to assess them and to place them in a process that well suits them. There are lot of learning when you get to talk to people. I visit campuses representing Sutherland, which allows me to travel
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
HR Operations Department
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HR recruiter
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
HR Operations Department
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The best Team i have ever had and the best Managers Tony ,Jerry and Sandhya
No one should have a dislike wheras only likes and memories would value up
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Recruitment & Talent Acquisition Department
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Full Time
Payroll & Transactions Department
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Work life balance
No skill development
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Too much of work load at most of its departments and employees are very less paid
I dislike my current team
Full Time
Employee Relations Department
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Comfort
Politics , nothing else
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
HR recruiter Department
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Nothing I liked in Sutherland work culture employee culture is very bad
Everything , because nothing is good in company
Full Time
HR Operations Department
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Flexibility of working
Work Life balance
Work policy: Will travel depending on the work/meetings from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
HR Operations Department
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Work culture a a a
Slow promotions a a a
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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NA
Pathetic work culture , they don't recognize people who work hard. We don't have work stations and basic needs for HR
Work days: Monday to Saturday (Strict Timings)
Full Time
Recruitment & Talent Acquisition Department
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Good place to work.
They didn't provide leaves on festivals also travelling allowance also any other benefits.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Off days.
Office politics and inequality.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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I left the organization 10 days early without completing the notice period so they are charging me 55k for giving me reliving letter which is totally unfair
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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N/A
Worst place to work..we will lose our health due to the rotational shifts they have offered.. transportation is worst for long distance people.. worst management I have ever worked..they only provide the promotion for the people who are sharing cigarette break with the managers..they only give promotion to these people only.. not value for hard working people..
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Service Delivery Department
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Mainly Job security, Company culture and Work satisfaction.
Its not happening all time. But sudden shift change is making us to face health difficulties.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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My team lead was a gem who understand the difficulties one can experience.
Higher management wanted people who can be their messengers and they promote people based on favoritism not on performance.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives
Process got ramp down without agent’s knowledge and they didn’t take care of them
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Nothing.
I've been working here for the past two years in SAS process at Airoli. There's lots of fevoritism and politics. You won't get any promotion or salary hike until and unless you're in manager's a$$ licker list. Even if you get, you'll have countless responsibilities for the penny hike. They just talk sweet and give fake promises whenyou reach out to them with your problems. The most pathetic thing is they make rotational shifts compulsory then deduct night transport cost from the salary, and act as if they're doing a favor. There's no job security as you'll in constant pressure of getting layed off if you don't do things as per their convenience. The management does absolutely nothing even if there's a huge issue like fraud. I won't even give one star if it wasn't necessary to submit the review....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Corporate Communication Department
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They just want you to do your work until they found someone cheaper than you means if you're working there at 5 lakh per annum and they got someone who will work at 4 lakh then they'll fire you.
Everything is bad.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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1. The work is satisfactory, no matter which client you work for. It's a young environment, so there is a lot of potential for good networking at an early age for freshers and students. 2. The upper management is so toxic that you will learn the art of self-advocating. If you can survive at Sutherland, you will eat the management alive at any other company. 3. There are 15-30-15-minute breaks with a timer running always. If you are a smoker, after three months at Sutherland, you will be faster than the flash to mark break on your computer, see the 15-minute timer begin, run to the entry of your floor, pass through the security gate of your floor (you can only pass through one after another, a minimum of 15 seconds per entry/exit), catch a lift with a minimum wait time of 5 minutes (because the lifts are substandard, at least one doesn't work every day), go to the entirely different other corner of the office, or outside the office (no other areas allow smoking), smoke, run back, again wait for the lift, pass through the gate, run to your work desk, enter your password, and mark break end. All of this should be done in 14 minutes and 59 seconds, or you will get a warning letter that stops any promotions for six months. You do this every day....Read More
Cons of Working at Sutherland 1. Nonexistent Work-Life Balance: Sutherland is nothing but a challenge of a schedule with rotational shifts and days off. New employees face particularly difficult circumstances. While technically accruing leave, taking time off within the first four months, even for emergencies, is strongly discouraged and can negatively impact future advancement. After this initial period, employees gain some flexibility in scheduling their two weekly days off, but this hardly compensates for the prior lack of control over personal time. 2. Predatory Compensation and Subpar Resources: The pay packages at Sutherland are misleading and often exploitative. New hires rarely receive their full compensation during the initial four months, earning less than basic laborers. The company culture prioritizes cost-cutting over employee well-being, evident in the shared equipment and inadequate resources. Salaries, while supposedly paid on time, are frequently inaccurate and require significant effort to rectify. Travel allowances are minimal, leaving employees feeling undervalued and financially strained. 3. Illusory Job Security and Disrespectful Treatment: Despite claims of job security, Sutherland maintains an environment of fear, where even top performers can be abruptly dismissed without warning or justification. Employees can be terminated without a transparent process, escorted from the premises with a shocking lack of respect for their contributions. This disregard for employee dignity contributes to an atmosphere of insecurity and anxiety. Your pay slip will always be a joke, as such is my true and honest experience....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Nothing to like
They give placement for who did malpractices in the ramp down project and they sent out who works genuinely. Because we can meet score with malpractices and not with genuine and humble. Politricks
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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Company Culture,Skill Development is one of the best and is of an international quality. On par with big software companies or even better.
Personally none
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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AmbitionBox has 6 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 50% of employees reported the working days at Sutherland Global Services as Monday to Friday. 75% employees reported the work timings at Sutherland Global Services as Flexible timing. Read moreGenpact
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