i
Sutherland Global Services
Comparebased on 6.7k Reviews
Filter reviews by Sutherland Global Services Engineer- Customer Support Reviews
Rating distribution
Category Ratings
Job security
Salary
Company culture
Work satisfaction
Skill development
Promotions
Work-life balance
What employees say about Sutherland Global Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
100% employees reported
Flexible timing
67% employees reported
No travel
83% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
3 reviews
Jobseekers also viewed
7 reviews found
Engineer- Customer Support (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not giving proper training
Dislikes
Very worst not provided proper training to work
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Engineer- Customer Support in Cochib
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Leadership, good ambiance
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
Good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Engineer- Customer Support in Chennai
Customer Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice company to work, mainly you love the work culture
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Company culture - Good
Dislikes
1.30 shift timing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Engineer- Customer Support in Kochi
Amazon Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Na
Work days: Rotational Shift
Engineer- Customer Support in Kochi
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Sutherland is a safe and secure working place. Sutherland helps their employees to achieve their career growth. I am grateful that I was able to work in Sutherland.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing.
Work Details
Exciting but some time pressure too.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Engineer- Customer Support in Kochi
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place for a beginner to start exploring customer support
- Work satisfaction - Good
- Company culture - Good
Dislikes
Salary and promotion
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Engineer- Customer Support in Chennai
CSE Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Iam happy to be a part of Sutherland Global Services
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Work culture s very gud over there . But growth s low , only v can sustain as a CSE even for 3-4yrs . Higher officials may unnotice our growth rate which causes our promotions at the time of OJT .
Work Details
I have to look out all the customers such as pre-order and post-orders . It is quiet challenging as I will always look for the next step to go on . Friendly atmosphere and sophisticated in all the ways .
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Top trending discussions
Similar Designation Reviews
Desktop Support Engineer in Noida
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
IT Associate in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Such a worst organization. It's like a bad dream in my career
Dislikes
Almost everything
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
IT Helpdesk in Mumbai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance and good management
- Salary - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No growth opportunities
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Hardware and System Administrator in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work life balance
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Job security
Work Details
Work days: Monday to Friday (Flexible Timings)
Associate IT Helpdesk in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing everything is good
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
IT Supporter in Thrissur
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall good
- Job security - Good
- Company culture - Good
Dislikes
Non non non
- Skill development - Poor
- Promotions - Bad
Desktop Engineer in Chennai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company Culture, diversity and transperancy
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Working in Night shifts
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Associate IT Helpdesk in Ernakulam
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
None None none none none
Dislikes
Everything Everything Everything Everything Everything
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Storage Support Engineer in Bangalore / Bengaluru (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work life balance
- Job security - Good
Dislikes
Negligible salary hikes
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
IT Associate in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance.. Incentives.. Better work atmosphere..
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other Sutherland Global Services Reviews
Senior Associate in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.
- Skill development - Good
- Company culture - Excellent
Dislikes
One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, it’s important for leadership to not only focus on short term goals but also support employees in realising long term success.
- Job security - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don't like Sutherland
Dislikes
Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Associate Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Were very happy with the Sutherland as company as compare the to the process in which I was working
- Salary - Good
- Work-life balance - Excellent
Dislikes
I was happy while I was working over there but there was no fun activities and no team outing Nothin to entertain employee we just have to work and go home now enjoyment at all
- Job security - Poor
- Promotions - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Mandarin Language Expert in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst moment for my life they just discrimination with North people and their management worst manegement. There is no work culture and no ethics no respect especially in BST Mandarin and chat processes management.
Dislikes
Yes I'm strongly say this is not for work even one day.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Lead in Gurgaon / Gurugram (working remotely)
Full Time
Market Research & Insights Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The employees are quite nice and friendly, probably because they share same pain.
- Salary - Good
- Job security - Good
Dislikes
Managers are dishonest, don't think about the employees mental health.
- Skill development - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
All the things after once resigned the process is s very tiring and tedious .
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Associate in Hyderabad / Secunderabad
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future
Associate in Hyderabad / Secunderabad
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As I am Working in Sutherland company the best thing is work from home job I really love it and it very helpful to balance home and work.
- Company culture - Excellent
Dislikes
We have every month metrics due to some Criteria some not able to meet metrics so without any intimation we got PIPs which is not good for performance so many they terminated bcz of PIP
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
Associate in Kochi (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is good along with the infrastructure and the facilities the company provide.
- Salary - Good
- Company culture - Good
Dislikes
Nothing is permanent. You may get promoted one day and taken back the other day . There is a lot of favourism.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
Senior Operations Specialist in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
None
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Tell us how to improve this page.
Sutherland Global Services Reviews by Designations
- Sutherland Global Services Consultant Reviews
- Sutherland Global Services Associate Reviews
- Sutherland Global Services Customer Service Associate Reviews
- Sutherland Global Services Senior Associate Reviews
- Sutherland Global Services Senior Consultant Reviews
- Sutherland Global Services Customer Service Executive Reviews
- Show more
- Sutherland Global Services Associate Manager Reviews
- Sutherland Global Services Process Associate Reviews
- Sutherland Global Services CS Internet Associate Reviews
- Sutherland Global Services Team Lead Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 100% of employees reported the working days at Sutherland Global Services as Rotational Shift. 67% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more- Home >
- Reviews >
- Sutherland Global Services Reviews >
- Sutherland Global Services Engineer- Customer Support Reviews
Genpact
Concentrix Corporation
Teleperformance
Wipro
