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Sutherland Global Services
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What employees say about Sutherland Global Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
86% employees reported
Flexible timing
43% employees reported
No travel
86% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
7 reviews
Jobseekers also viewed
10 reviews found
Data Analyst in Mumbai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Data Analyst in Hyderabad / Secunderabad (working remotely)
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Work-life balance - Poor
Overall Rating
Data Analyst (working remotely)
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything going good on this company.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Data Analyst (working remotely)
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very Supportive environment for work
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Less salary as per market
- Promotions - Poor
Work Details
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Data Analyst (working remotely)
Full Time
Content Management (Print / Online / Electronic) Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing to be disliked about Sutherland.
Work Details
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Data Analyst in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Data Analyst (working remotely)
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice envinorment to work in sutherland
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Ntng to discusses . Everything is good
Work Details
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This job involves International Travel.
Data Analyst in Chennai
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
jus wfh. free transport
Dislikes
salary/appraisal need to be like market standards.. bad work life balance..
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
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Data Analyst
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No support at all. They put us on hold during this lockdown and hence we are facing alot issues in family.
Dislikes
1. Politics at each level 2.very slow growth 3.Worst management And the worst part is management uses the whole money of employees which is given for team outing.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
I felt like i was in college since the beginning ... and no chances of growth at all
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Employee Benefits
Nothing
Data Analyst in Kochi
Trading, Asset & Wealth Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
New world for me .. studied new things
Dislikes
Overall it was OK..but I didn't like their appraisal salary& work life balance
- Skill development - Poor
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Hectic & boring
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
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Senior Associate in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.
- Skill development - Good
- Company culture - Excellent
Dislikes
One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, itโs important for leadership to not only focus on short term goals but also support employees in realising long term success.
- Job security - Poor
Work Details
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Senior Associate in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I love the atmosphere and how they treat
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Senior Associate in Hyderabad / Secunderabad
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing intested
Dislikes
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work policy: Untill they calls to come to office WFH runs.
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Senior Associate in Chengalpattu
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
Dislikes
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Senior Associate in Chennai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
- Promotions - Bad
Overall Rating
Senior Associate in Chennai (working remotely)
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company Culture,Skill Development is one of the best and is of an international standard
- Company culture - Good
Dislikes
No salary hike. I am working around 5 years but still no salary increment
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
Team Lead in Hyderabad / Secunderabad
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Poor management and there is no proper authority
Dislikes
Work culture was poor and there is no job security
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Senior Associate in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Senior Associate in Hyderabad / Secunderabad
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: other
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Team Lead in Kochi
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Other Sutherland Global Services Reviews
CS Internet Associate in Kochi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good for fresher. Dont stay more than 2 years. You will ruin your life.
Dislikes
HR good for nothing. Hides behind policies and what the managers says. Girls with no HR experience and just graduated are posted as main HR. pathetic.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Operations Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Tools to work
- Company culture - Excellent
Dislikes
Pay is very bad ,Salary should be at Market level with other companies , no proper cafeteria, spoilt food , expensive food at cafeteria Management does not care about well being, management does not look keep the buliding clean , smelly toilets no proper cleaning, desks are dirty
- Salary - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Travel Consultant in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
While joining as back end they informed as non call but i joined we have to call to customer which was not informed
- Skill development - Good
Dislikes
The hr promise which information has not been delivered still not resolved and there is no other extra allowance for the employees accept salary
- Salary - Poor
- Job security - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Customer Service Associate in Kochi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.
- Salary - Excellent
- Skill development - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports....Read More
- Job security - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Customer Associate in Hyderabad / Secunderabad
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
I left the organization 10 days early without completing the notice period so they are charging me 55k for giving me reliving letter which is totally unfair
- Skill development - Poor
- Promotions - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Customer Service Associate in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
N/A
Dislikes
Worst place to work..we will lose our health due to the rotational shifts they have offered.. transportation is worst for long distance people.. worst management I have ever worked..they only provide the promotion for the people who are sharing cigarette break with the managers..they only give promotion to these people only.. not value for hard working people..
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Chat Associate in Chennai
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mainly Job security, Company culture and Work satisfaction.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Its not happening all time. But sudden shift change is making us to face health difficulties.
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Customer Service Representative in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My team lead was a gem who understand the difficulties one can experience.
- Skill development - Good
- Work satisfaction - Excellent
Dislikes
Higher management wanted people who can be their messengers and they promote people based on favoritism not on performance.
- Promotions - Bad
- Work-life balance - Bad
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Technical Support Associate in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives
- Salary - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Process got ramp down without agentโs knowledge and they didnโt take care of them
- Company culture - Poor
Work Details
Work days:ย Alternate Saturday off (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Customer Service Advisor in Thane
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing.
Dislikes
I've been working here for the past two years in SAS process at Airoli. There's lots of fevoritism and politics. You won't get any promotion or salary hike until and unless you're in manager's a$$ licker list. Even if you get, you'll have countless responsibilities for the penny hike. They just talk sweet and give fake promises whenyou reach out to them with your problems. The most pathetic thing is they make rotational shifts compulsory then deduct night transport cost from the salary, and act as if they're doing a favor. There's no job security as you'll in constant pressure of getting layed off if you don't do things as per their convenience. The management does absolutely nothing even if there's a huge issue like fraud. I won't even give one star if it wasn't necessary to submit the review....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Data Analyst Jobs at Sutherland Global Services
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Sutherland Global Services Reviews by Designations
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...ny for you. 86% of employees reported the working days at Sutherland Global Services as Monday to Friday. 57% employees reported the work timings at Sutherland Global Services as Strict timing. Read more- Home >
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