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Sutherland Global Services
based on 6.7k Reviews
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Full Time
Voice / Blended Department
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Work atmosphere good
No women empowerment, no salary increase
Full Time
Voice / Blended Department
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Nothing
I submitted medical certificate for 6 days absences ,and it's valid cause it came from medical clinic that is accredited of our HMO, I also do had 9 remaining sick leave during that time but my supervisor just approved two of them . Worst is that when I came back the same Date indicated by the doctor , the operation manager and supervisor wont help me get access for my disable badge to get back to work cause in order to have access again , the supervisor must send a request via email . I spoke with my supervisor and been told I should just go home since there will be an admin hearing without any exact date. I felt that they might be lying about it. I ask the HR for help but even them don't know what happened....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Dye House Department
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Awesome company work is like enjoyment it's cool environment look like a home
I am happy with work here
I am work as a csr and now I am good skill development here so thank you for the opportunity
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Amazon Department
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There was amazon proses and that was nice but there I was satisfied
I was work as third party payroll. I was work with Sutherland as contract basis
Email process Department
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Excellent place to work
Na
Exciting
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
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Full Time
Operations Support Department
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I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.
One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, it’s important for leadership to not only focus on short term goals but also support employees in realising long term success.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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I don't like Sutherland
Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....
Full Time
Customer Success Department
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Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.
All the things after once resigned the process is s very tiring and tedious .
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift
Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future
Full Time
Customer Success Department
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There is nothing to like about working with Sutherland..
Worst HR team doing nothing other than recruitment. WFM is like puppet doing nothing except uploading the files shared to them. Transport department is if no use...still using the old pattern of assigning cabs to employees There's a lot more which is not said by many out there.
Full Time
Operations Department
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I don’t like any thing in Sutherland
There is no good canteen and only one washroom on the floor. Less maintenance of services No job security From manager to employee speak bad language on the floor. No cab facilities There is no safe for women Food is also not good.if food is good the price are very high
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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Everything here at sutherland is amazing and a great path for freshers.
The promotions amd appraisals are a bit slow but that depends on your capability as well.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice \/ Blended Department
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Company culture
Manager giving to much of pressure and there are targeting the person to make them relieving tha job not all managers some of theme like that . If the person is favour to them they always support them even though they made a mistake
Full Time
Non Voice Department
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Work atmosphere is great
Cochin, Amazon SPS management heads are extremely greedy and selfish, they don't care about the employee well-being or growth, just how to fill their own stomach
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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I love the atmosphere and how they treat
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Were very happy with the Sutherland as company as compare the to the process in which I was working
I was happy while I was working over there but there was no fun activities and no team outing Nothin to entertain employee we just have to work and go home now enjoyment at all
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Voice / Blended Department
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Worst moment for my life they just discrimination with North people and their management worst manegement. There is no work culture and no ethics no respect especially in BST Mandarin and chat processes management.
Yes I'm strongly say this is not for work even one day.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Market Research & Insights Department
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The employees are quite nice and friendly, probably because they share same pain.
Managers are dishonest, don't think about the employees mental health.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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As I am Working in Sutherland company the best thing is work from home job I really love it and it very helpful to balance home and work.
We have every month metrics due to some Criteria some not able to meet metrics so without any intimation we got PIPs which is not good for performance so many they terminated bcz of PIP
Full Time
Non Voice Department
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Work culture is good along with the infrastructure and the facilities the company provide.
Nothing is permanent. You may get promoted one day and taken back the other day . There is a lot of favourism.
Full Time
Operations Department
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This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.
None
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
HR Operations Department
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The L&D function is very active and great. It curate the actual needs of the people learning and help the employees to grow.
The internal politics
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Worst place to work especially the management is poor, they blame us for everything, and everyone resigns from here no one really likes to stay here.
Their management and services, work atmosphere they provided
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Excellent company culture, excellent management, but predatory compansation packages. But if they seem justified to you, you'll feel at the right place
The compensation packages are as predatory as predatory can get, and every trick in the book used to maximize company profit.
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Although I've only just begun my time with Company and have been working remotely, I'm excited to learn more about the company culture and benefits as I continue in my role.
While I enjoyed my experience in company, I felt that opportunities were often reserved for existing staff, rather than being awarded based on merit. I hope to see a more inclusive approach to career development in the future.
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