Sutherland Global Services Chinese Language Expert Reviews
Updated 5 Mar, 2025
Overall Rating
1.6/5
based on 5
reviews
Rating distribution
Category Ratings
4.7
Job security
1.8
Work-life balance
1.6
Company culture
1.6
Salary
1.6
Work satisfaction
1.3
Skill development
1.3
Promotions
Sutherland Global Services is rated
1.6 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor sati
...
Read more
Sutherland Global Services is rated
1.6 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
Sort by:
Popular
Chinese Language Expert in
Chennai
Full Time
·
Corporate Communication Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 05 Mar 2025
Likes
They just want you to do your work until they found someone cheaper than you means if you're working there at 5 lakh per annum and they got someone who will work at 4 lakh then they'll fire you.
Job security - Excellent
Dislikes
Everything is bad.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Chinese Language Expert in
Chennai
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 21 Nov 2024
Likes
To Want good, just need to be good to others,as I followed.
Job security - Good
Work-life balance - Good
Dislikes
Promotion done by backdoor.and less taken care personal well being.
Skill development - Poor
Promotions - Poor
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Chinese Language Expert in
Chennai
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 May 2024
Likes
Please don't join this company i had very bad experience with company. Management is not good here too much favouritism.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Operations Manager in
Kochi
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 28 Mar 2025
Likes
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Work Details
Work policy:
Some program work Hybrid, some Wah and some office. It depends on clients
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Supervisor in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Mar 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City, International Travel.
Operations Manager in
Bangalore / Bengaluru
Full Time
·
Construction Engineering Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Mar 2025
Dislikes
Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Overall Rating
Account Assistant in
Chennai
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 07 Feb 2025
Likes
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Supervisor in
Kochi
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 26 Oct 2024
Likes
Work environment is the best. Friendly colleagues and managers
Work satisfaction - Good
Company culture - Excellent
Dislikes
Salary is comparatively low
Salary - Poor
Job security - Bad
Operations Manager in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 25 Jul 2024
Likes
There are nothing in specific to talk about. Except traing
Dislikes
politics within the organization and alll false promises
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor
Data Entry Operator in
Chennai (working remotely)
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 16 Jan 2024
Likes
The Sutherland global services as job security
Salary - Excellent
Work-life balance - Excellent
Dislikes
Sutherland global is the one off the best company so no dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Data Entry Operator in
Mumbai Suburban
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Nov 2023
Likes
Very nice company and Environment good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Supervisor in
Chennai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 19 Oct 2023
Likes
Work culture
Company culture - Good
Dislikes
Salary was to low, even after working for 3 years. Even if there is hike they will increase 900 or 1000 per month
Salary - Poor
Skill development - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Back Office Executive in
Navi Mumbai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 15 Jun 2023
Likes
The work culture here is so good every one in team support you to grow.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Sutherland Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 20 Mar 2025
Likes
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
I left the organization 10 days early without completing the notice period so they are charging me 55k for giving me reliving letter which is totally unfair
Skill development - Poor
Promotions - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Chennai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Mar 2025
Likes
N/A
Dislikes
Worst place to work..we will lose our health due to the rotational shifts they have offered.. transportation is worst for long distance people.. worst management I have ever worked..they only provide the promotion for the people who are sharing cigarette break with the managers..they only give promotion to these people only.. not value for hard working people..
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Chat Associate in
Chennai
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 17 Mar 2025
Likes
Mainly Job security, Company culture and Work satisfaction.
Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Its not happening all time. But sudden shift change is making us to face health difficulties.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
1.0
Promotions
5.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 14 Mar 2025
Likes
My team lead was a gem who understand the difficulties one can experience.
Skill development - Good
Work satisfaction - Excellent
Dislikes
Higher management wanted people who can be their messengers and they promote people based on favoritism not on performance.
Promotions - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
4.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 12 Mar 2025
Likes
Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives
Salary - Good
Promotions - Good
Work-life balance - Good
Dislikes
Process got ramp down without agent’s knowledge and they didn’t take care of them
Company culture - Poor
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
CS Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
3.0
Promotions
4.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 05 Mar 2025
Likes
1. The work is satisfactory, no matter which client you work for. It's a young environment, so there is a lot of potential for good networking at an early age for freshers and students.
2. The upper management is so toxic that you will learn the art of self-advocating. If you can survive at Sutherland, you will eat the management alive at any other company.
3. There are 15-30-15-minute breaks with a timer running always. If you are a smoker, after three months at Sutherland, you will be faster than the flash to mark break on your computer, see the 15-minute timer begin, run to the entry of your floor, pass through the security gate of your floor (you can only pass through one after another, a minimum of 15 seconds per entry/exit), catch a lift with a minimum wait time of 5 minutes (because the lifts are substandard, at least one doesn't work every day), go to the entirely different other corner of the office, or outside the office (no other areas allow smoking), smoke, run back, again wait for the lift, pass through the gate, run to your work desk, enter your password, and mark break end. All of this should be done in 14 minutes and 59 seconds, or you will get a warning letter that stops any promotions for six months. You do this every day....Read More
Work satisfaction - Good
Dislikes
Cons of Working at Sutherland
1. Nonexistent Work-Life Balance: Sutherland is nothing but a challenge of a schedule with rotational shifts and days off. New employees face particularly difficult circumstances. While technically accruing leave, taking time off within the first four months, even for emergencies, is strongly discouraged and can negatively impact future advancement. After this initial period, employees gain some flexibility in scheduling their two weekly days off, but this hardly compensates for the prior lack of control over personal time.
2. Predatory Compensation and Subpar Resources: The pay packages at Sutherland are misleading and often exploitative. New hires rarely receive their full compensation during the initial four months, earning less than basic laborers. The company culture prioritizes cost-cutting over employee well-being, evident in the shared equipment and inadequate resources. Salaries, while supposedly paid on time, are frequently inaccurate and require significant effort to rectify. Travel allowances are minimal, leaving employees feeling undervalued and financially strained.
3. Illusory Job Security and Disrespectful Treatment: Despite claims of job security, Sutherland maintains an environment of fear, where even top performers can be abruptly dismissed without warning or justification. Employees can be terminated without a transparent process, escorted from the premises with a shocking lack of respect for their contributions. This disregard for employee dignity contributes to an atmosphere of insecurity and anxiety.
Your pay slip will always be a joke, as such is my true and honest experience....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Company culture - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Assistant in
Chennai
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
1.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 28 Feb 2025
Likes
Nothing to like
Salary - Good
Skill development - Good
Promotions - Good
Work-life balance - Good
Dislikes
They give placement for who did malpractices in the ramp down project and they sent out who works genuinely. Because we can meet score with malpractices and not with genuine and humble. Politricks
Job security - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Consultant in
Chennai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 24 Feb 2025
Likes
Company Culture,Skill Development is one of the best and is of an international quality. On par with big software companies or even better.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Personally none
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Chennai
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 22 Feb 2025
Likes
The Work culture looks good. Especially our project which gave us the liberty to work and our Manager Ajay Varadarajan is a gem of a person who led our team with grace and dignity.
Job security - Good
Company culture - Good
Dislikes
Shift timings is bad. Having a good team will only keep the things going.
Skill development - Poor
Work satisfaction - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Transaction Processing Lead in
Mumbai
Full Time
·
Finance & Accounting - Other Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
4.0
Skill development
3.0
Job security
1.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 19 Feb 2025
Likes
To lead the process and get opportunity to call with clients
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Appraisal process and mobile policy and they not provide desk phone to call with family members in case of urgent matter
Salary - Bad
Promotions - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Sutherland Global Services's Chinese Language Experts
How is Sutherland Global Services to work for?
Sutherland Global Services is rated 1.6 out of 5, based on 3 reviews by employees on AmbitionBox.
Sutherland Global Services is known for Job security which is rated at the top and given a rating of 4.7. However, Skill development is rated the lowest at 1.3 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sutherland Global Services?
According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 1.6 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox
How is the work culture at Sutherland Global Services?
Work culture is rated 1.6 at Sutherland Global Services by 3 employees. While job security is rated 4.7 and work-life balance is rated 1.8 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.
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