Sutherland Global Services Back Office Executive Reviews
based on 9 reviews
Updated 1 Apr, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
3.5
Salary & Benefits
3.5
Skill development
3.5
Work-Life balance
3.4
Promotions/Appraisal
3.4
Work Satisfaction
3.4
Job Security
3.3
Company culture
Sutherland Global Services is rated
3.8 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
3.8 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
9 reviews found
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Popular
Back Office Executive in
Navi Mumbai
Full Time
ย ยทย
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jun 2023
Likes
The work culture here is so good every one in team support you to grow.
About salry all.good.in the company but i am.not satisfied about the action about the movement of thw employees from one department to another department which was basless and without the employees wish and its is despointed action against employees confident about work
Dislikes
only the movement of employees from one department to another witout knowing employee wish and without discussion
Work Details
Work days:ย Monday to Saturday
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Back Office Executive in
Jodhpur
Back Office Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 17 Sep 2022
Likes
A multy national good conpany
Dislikes
Not nagetive
Work Details
Work policy:
3 days/week from office
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This is a desk job.
Back Office Executive in
Malad
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Nov 2021
Likes
You will not like anything on this company nothing is systematic
Dislikes
Very bad management , no salary hike , HR are very bad and not at all helpful in solving your problem
Work Details
Very bad experience and manager along with the HR will always torture you and not at all friendly environment
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Back Office Executive in
Thane
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Nov 2019
Likes
Overall job related services is best and good career for Sutherland Global Services
Dislikes
No
Work Details
No
Work timings:ย Flexible Timings
Work related travel:ย This job involves
Travel Within City.
Back Office Executive in
Navi Mumbai
DHL Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 Nov 2022
Likes
Like there does work
Dislikes
Not dislike
Work Details
Work policy:
Nthg
Work timings:ย Flexible Timings
Work related travel:ย This job involves
International Travel.
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Sutherland Global Services.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Associate in
Chennai (working remotely)
Full Time
ย ยทย
Voice \/ Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Company culture
Dislikes
Manager giving to much of pressure and there are targeting the person to make them relieving tha job not all managers some of theme like that . If the person is favour to them they always support them even though they made a mistake
Senior Associate in
Chennai
Full Time
ย ยทย
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Oct 2024
Likes
I love the atmosphere and how they treat
Dislikes
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Senior Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Nothing intested
Dislikes
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
Work Details
Work policy:
Untill they calls to come to office WFH runs.
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This is a desk job.
Customer Service Executive in
Kochi
Full Time
ย ยทย
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Nothing.
Dislikes
Worst company ever!!! No job security. Kochi site is the worst. They got more politics and people are very local with no sense of professionalism.
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Customer Care Executive in
Navi Mumbai
Full Time
ย ยทย
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Sep 2024
Likes
Nothing to be liked about
Dislikes
Narcissistic management, unethical work culture, irrelevant management doesnโt know anything about the process. Quantity of work is celebrated quality is compromised
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Process Associate in
Chennai
Full Time
ย ยทย
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 24 Aug 2024
Likes
Good for gaining experience as a fresher.
Dislikes
1. Too much internal politics.
2. Promotions not based on the performance, most of the company managers doing their job in a wrong way. They are doing the power in a wrong way.
3. I have faced this problem, without any notice, in the end of the month they approved my resignation without notice period. They are doing with terminationin the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer....Read More
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Senior Associate in
Chengalpattu
Full Time
ย ยทย
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Aug 2024
Likes
NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
Dislikes
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
Work Details
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Service Associate in
Kochi
Full Time
ย ยทย
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Nothing
Dislikes
Work culture is very bad
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Customer Service Executive in
Navi Mumbai
Full Time
ย ยทย
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Excellent environment for growth
Dislikes
Nothing
Process Associate in
Navi Mumbai
Full Time
ย ยทย
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Good cordiantion between employees
Dislikes
Late Promotion and increment
Work Details
Work days:ย Monday to Saturday
(Flexible Timings)
Work related travel:ย This is a desk job.
Other Sutherland Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Manager in
Hyderabad / Secunderabad
Full Time
ย ยทย
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Everything here at sutherland is amazing and a great path for freshers.
Dislikes
The promotions amd appraisals are a bit slow but that depends on your capability as well.
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
CS Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Excellent company culture, excellent management, but predatory compansation packages. But if they seem justified to you, you'll feel at the right place
Dislikes
The compensation packages are as predatory as predatory can get, and every trick in the book used to maximize company profit.
Work Details
Work policy:
3 days/week from office
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Associate Customer Support Representative in
Chennai
Full Time
ย ยทย
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Value to the employee
Job security
Leave approves immediately
Day to day monitoring on performance and training accordingly
Dislikes
Work-life balance
Salary is low
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Associate in
Thane (working remotely)
Full Time
ย ยทย
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Although I've only just begun my time with Company and have been working remotely, I'm excited to learn more about the company culture and benefits as I continue in my role.
Dislikes
While I enjoyed my experience in company, I felt that opportunities were often reserved for existing staff, rather than being awarded based on merit. I hope to see a more inclusive approach to career development in the future.
Senior Research Associate in
Navi Mumbai
Full Time
ย ยทย
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
There is nothing to like about the company.
Dislikes
There are infinite reasons: no job security, no professionalism, no humanity, senior management and HR are not co-operative, everyone is treated like a slave. Would never recommend anyone to join this company.
Work Details
Work policy:
2 days/week from office
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This is a desk job.
CS Internet Associate in
Chennai
Full Time
ย ยทย
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Getting salary on or before 31st.
Dislikes
No respect
No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work.
Toxic management
Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs
Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This job involves
Travel Within City,ย Travel Within Country.
Associate in
Chennai
Full Time
ย ยทย
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2024
Likes
As of now it is good company for freshers and lateral entry candidates and comparing to other BPO sector Sutherland is far better but directly is not good company
Dislikes
After 9 hours they ask to work and no compensation for over time works.
After working hours they will consume your time in the name of huddle (meeting)
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Quality Manager in
Hyderabad / Secunderabad
Full Time
ย ยทย
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Nov 2024
Likes
Job security
Company culture
Good management
Dislikes
Processes not streamlined
Interference by Jam team who have racial bias
Top management doesnโt connect with managers
Work Details
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This is a desk job.
IT Consultant 1 in
Mumbai (working remotely)
Full Time
ย ยทย
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Nothing
Dislikes
Manager is completely biased, doesn't know how to manage team, dirty politics all around. We have a quality lead who actually doesn't know about technical query but he is quality head of a technical process
SME in
Kochi
Full Time
ย ยทย
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Work atmosphere is great
Dislikes
Cochin, Amazon SPS management heads are extremely greedy and selfish, they don't care about the employee well-being or growth, just how to fill their own stomach