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Sutherland Global Services
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Corporate Training Department
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One feels connected and at home!
Nothing that I can think of.
It was one of my most happening days at the company
Work days:ย Monday to Friday (Flexible Timings)
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Full Time
Operations Support Department
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I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.
One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, itโs important for leadership to not only focus on short term goals but also support employees in realising long term success.
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success Department
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I love the atmosphere and how they treat
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Other Department
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Nothing intested
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
Work policy: Untill they calls to come to office WFH runs.
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Finance Department
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NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Back Office Department
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Company Culture,Skill Development is one of the best and is of an international standard
No salary hike. I am working around 5 years but still no salary increment
Full Time
IT Infrastructure Services Department
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Poor management and there is no proper authority
Work culture was poor and there is no job security
Full Time
Non Voice Department
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Full Time
Customer Success, Service & Operations - Other Department
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Work policy: other
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Service Delivery Department
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Full Time
Non Voice Department
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Full Time
Operations Department
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Tools to work
Pay is very bad ,Salary should be at Market level with other companies , no proper cafeteria, spoilt food , expensive food at cafeteria Management does not care about well being, management does not look keep the buliding clean , smelly toilets no proper cleaning, desks are dirty
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success Department
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While joining as back end they informed as non call but i joined we have to call to customer which was not informed
The hr promise which information has not been delivered still not resolved and there is no other extra allowance for the employees accept salary
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Non Voice Department
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The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.
If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports....Read More
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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I left the organization 10 days early without completing the notice period so they are charging me 55k for giving me reliving letter which is totally unfair
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Customer Success Department
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N/A
Worst place to work..we will lose our health due to the rotational shifts they have offered.. transportation is worst for long distance people.. worst management I have ever worked..they only provide the promotion for the people who are sharing cigarette break with the managers..they only give promotion to these people only.. not value for hard working people..
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Service Delivery Department
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Mainly Job security, Company culture and Work satisfaction.
Its not happening all time. But sudden shift change is making us to face health difficulties.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Voice / Blended Department
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My team lead was a gem who understand the difficulties one can experience.
Higher management wanted people who can be their messengers and they promote people based on favoritism not on performance.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives
Process got ramp down without agentโs knowledge and they didnโt take care of them
Work days:ย Alternate Saturday off (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Customer Success Department
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Nothing.
I've been working here for the past two years in SAS process at Airoli. There's lots of fevoritism and politics. You won't get any promotion or salary hike until and unless you're in manager's a$$ licker list. Even if you get, you'll have countless responsibilities for the penny hike. They just talk sweet and give fake promises whenyou reach out to them with your problems. The most pathetic thing is they make rotational shifts compulsory then deduct night transport cost from the salary, and act as if they're doing a favor. There's no job security as you'll in constant pressure of getting layed off if you don't do things as per their convenience. The management does absolutely nothing even if there's a huge issue like fraud. I won't even give one star if it wasn't necessary to submit the review....Read More
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Corporate Communication Department
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They just want you to do your work until they found someone cheaper than you means if you're working there at 5 lakh per annum and they got someone who will work at 4 lakh then they'll fire you.
Everything is bad.
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
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AmbitionBox has 1 Sutherland Global Services review submitted by Sutherland Global Services employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right company ...for you. Read more