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Sutherland Global Services
based on 6.7k Reviews
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Insights from employee reviews on AmbitionBox
78% employees reported
33% employees reported
62% employees reported
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3 reviews
7 reviews
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Full Time
Operations, Maintenance & Support Department
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Waste of time
Paricality , No one to support you ,
Work policy: Based on requirement
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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The work culture and the pay is satisfied as compared to any other organisation. It also has a lot of growth opportunities.
The sudden change in company policies sometimes is overwhelming. However, rest is all good.
Full Time
Banking Operations Department
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Good management
Don't find anything
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
R2R Department
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Timely payout
NA
Good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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Management support and work life balance is good here.
No focus is provided to employee personality or softskill development .
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Department
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Many opportunities to learn how businesses are run
Biasness at management level
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Assistance Department
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I am looking for long carrier
Vijayawada ,Andhra Pradesh, INDIA
I'm interested
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves International Travel.
Banking Operations Department
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One of the Best BPO
I like everything at Sutherland.
Assistant Manager in one of the program in mortgage vertical, having the team of 40
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Discover interview dos and don'ts from real experiences
Voice / Blended Department
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No job security... worked with the company for 10years... still i would say it has no job security
Minimal growth, salary low
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Voice / Blended Department
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Lots of internal politics & gender discrimination which is not healthy for career
Especially Job security, salary, work etiquette, politics, work environment, gender discrimination, appraisal
Work days: Monday to Friday (Strict Timings)
Top trending discussions
Full Time
Operations Support Department
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I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.
One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, it’s important for leadership to not only focus on short term goals but also support employees in realising long term success.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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There is nothing to like about working with Sutherland..
Worst HR team doing nothing other than recruitment. WFM is like puppet doing nothing except uploading the files shared to them. Transport department is if no use...still using the old pattern of assigning cabs to employees There's a lot more which is not said by many out there.
Full Time
Service Delivery Department
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Everything here at sutherland is amazing and a great path for freshers.
The promotions amd appraisals are a bit slow but that depends on your capability as well.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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I love the atmosphere and how they treat
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Nothing intested
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
Work policy: Untill they calls to come to office WFH runs.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Nothing to be liked about
Narcissistic management, unethical work culture, irrelevant management doesn’t know anything about the process. Quantity of work is celebrated quality is compromised
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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They always ask you for extending shift without pay on every client visit and change shift every month.
They always ask tp extend shift for more than 12hrs without any pay Change shift every month No salary
Work days: Rotational Shift (Flexible Timings)
Full Time
Finance Department
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NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Nothing liked
Everything including no growth
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Corporate Training Department
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Nothing much
Poor management, bossy culture. No value for the talent
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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I don't like Sutherland
Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....
Full Time
Voice / Blended Department
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Were very happy with the Sutherland as company as compare the to the process in which I was working
I was happy while I was working over there but there was no fun activities and no team outing Nothin to entertain employee we just have to work and go home now enjoyment at all
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Voice / Blended Department
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Worst moment for my life they just discrimination with North people and their management worst manegement. There is no work culture and no ethics no respect especially in BST Mandarin and chat processes management.
Yes I'm strongly say this is not for work even one day.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Market Research & Insights Department
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The employees are quite nice and friendly, probably because they share same pain.
Managers are dishonest, don't think about the employees mental health.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.
All the things after once resigned the process is s very tiring and tedious .
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift
Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future
Full Time
Other Department
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As I am Working in Sutherland company the best thing is work from home job I really love it and it very helpful to balance home and work.
We have every month metrics due to some Criteria some not able to meet metrics so without any intimation we got PIPs which is not good for performance so many they terminated bcz of PIP
Full Time
Non Voice Department
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Work culture is good along with the infrastructure and the facilities the company provide.
Nothing is permanent. You may get promoted one day and taken back the other day . There is a lot of favourism.
Full Time
Operations Department
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This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.
None
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
HR Operations Department
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The L&D function is very active and great. It curate the actual needs of the people learning and help the employees to grow.
The internal politics
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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