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Startek Customer Success, Service & Operations Department Reviews

based on 2.9k reviews
Updated 17 Jan, 2025

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.0

Skill development

2.9

Work-Life balance

2.9

Job Security

2.8

Company culture

2.8

Work Satisfaction

2.8

Salary & Benefits

2.5

Promotions/Appraisal

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3.1
Β β€’Β 2.9k Reviews
3.2
Β β€’Β 242 Reviews
3.5
Β β€’Β 175 Reviews
3.5
Β β€’Β 161 Reviews
3.4
Β β€’Β 144 Reviews
3.2
Β β€’Β 133 Reviews
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Top Startek Interview Questions

Q1. What would you do if you win 1billion dollar lottey?
Q2. If you will get a call and customer is very frustrated and then how will yo ... read more

Get interview-ready with top interview questions

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Q3. What will you do if there is a power cut
Q4. What is BIOS, tell me something
Q5. What do you understand by customer support executive?
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People also ask about Startek's Customer Success, Service & Operations Department

Is Startek's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 2.9k employee reviews, it's clear that most employees have an average experience working at Startek's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about skill development and career growth on AmbitionBox.
Does Startek's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Startek's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.8 out of 5, based on 2.9k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Startek's Customer Success, Service & Operations Department, click here.
How is the work culture at Startek's Customer Success, Service & Operations Department?
Work culture at Startek's Customer Success, Service & Operations Department is rated 2.8 out of 5 by 2.9k employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek's Customer Success, Service & Operations Department, click here.
How is the job security at Startek's Customer Success, Service & Operations Department?
Based on 2.9k reviews on AmbitionBox, Startek's Customer Success, Service & Operations Department employees rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek's Customer Success, Service & Operations Department. To read reviews about job security at Startek's Customer Success, Service & Operations Department, click here.
Is work from home available at Startek's Customer Success, Service & Operations Department?
According to AmbitionBox, 34% of Startek's Customer Success, Service & Operations Department employees work from home permanently, 53% work from the office, and 13% follow a hybrid model, based on 336 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Startek's Customer Success, Service & Operations Department, click here.
How do I get a job at Startek's Customer Success, Service & Operations Department?
To get a job at Startek's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Startek interview questions and practice your responses to prepare thoroughly.

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Work Policy at Startek Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 336 reviews in last 6 months

Work from office

Work from office

53%
Permanent work from home

Permanent work from home

34%
Hybrid

Hybrid

13%

Other hybrid work policies

8%

2 days/week from office

3%

3 days/week from office

2%

Gender Based Ratings at Startek Customer Success, Service & Operations Department

based on 2.8k reviews
3.0
Rated by 1k Women

Rated 2.9 for Skill Development and 2.8 for Work-Life Balance

women
3.1
Rated by 1.8k Men

Rated 3.0 for Skill Development and 2.9 for Job Security

men

Working Days at Startek Customer Success, Service & Operations Department

based on 2.9k reviews
Rotational Shift
53%
Monday to Saturday
25%
Monday to Friday
14%
Other
5%
Alternate Saturday off
3%

Work Timings at Startek Customer Success, Service & Operations Department

based on 2.9k reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
54%
8%
4%
34% employees reported other strict timings

Shift Timings at Startek Customer Success, Service & Operations Department

based on 2.9k reviews
Day shift
Night shift
76%
24%

Business Travel at Startek Customer Success, Service & Operations Department

based on 2.9k reviews
No travel
73%
Within city
21%
Within country
4%
International travel
2%
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