Startek Customer Success, Service & Operations Department Reviews

Likes

Company is very good but (Worst experience with company staff )company is good at its place but what I think that staff of company like assistant manager , supervisor, OM and ,TL's are the bodies who make company and represents it but management of some processes are very bad .

Dislikes

In some process like Zomato one of them 90% management are unresponsive even not supportive while I woked in flipkart approx 5 month in startek whole management is very professional and responsive they support each other like family but some processes management are worst in startek the company should worked on it

Likes

Worst and the most toxic organisation ever to work with.

Dislikes

Worst and the most toxic oranganisation to ever work with. They force their employees to do overtime everyday. They will not give you off on friday forget about sunday and saturday. You can not take a day off on your festivals, the managers are even more toxic inhumane

Likes

Is all about our company management is very good that's why employee is very impressive and managers are very with everyone and very politely behave with each employee

Dislikes

Not bad response it's a good very good experience for startek

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Na

Dislikes

Their is no job security for any employer If prosses is not required then they will throw out like nothing. They spoiled a employer career my suggestion is don't join startek

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Yes you learn how to play in private sectors and do politics and develop skill and communication👍🏻

Dislikes

Environment not good canteen food was not good and also the system are not working always they stuck and due to this agents have to extend there shift 😞

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

If u are a fresher so it is a good company for you to learn and enhance your skills

Dislikes

The things which I've don't like over here that while getting promoted through an IJP they only made hike of 10% from previous salary which I thought not sufficient they should make a slab for each designation promotion like if an agent got promoted as an Senior executive so it should get a hike b/w 15-20% and if they promoted as anTL so it was should be 25-30% of salary hike but over it is not happening...Read More

Likes

Salary on time is the only benefit

Dislikes

Favouritism Manager treat to agent as slave or labour scolding on floor Never see your hardwork Only support their favourite either they or not HR is just like a monk I will prefer plz not come in this company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like about this organisation, only our team is good and manager and lead is supportive.

Dislikes

HR - Employee Relations Team is poor. Admin - Poor management of office Overall Environment - They will not care about anything rather than work, they have terminated so many employees without proper reasons, they have never arranged any outing for team with company budget, ER team is pathetic, Employee development or training- nothing, they never took any training sessions for support staff to upskill them. Overall 1/5 to this organization as an cultural point of view....Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

They don't have Cafeteria, Washrooms are always dirty. No tissue paper, no toi*et paper, Locker is not available for the employees to keep their belongings, No place to keep the bag, No celebration of Festival, No decoration on National holidays. People calls Startek as MNC but it is not, neither the work environment nor the people of Startek. Managers don't know how to speak and they call themselves "Manager". Manager's are always rude with their employees....Read More

Likes

Training period and company Enrollment

Dislikes

Worst Experience Use Only BBD Time And After Complete BBD Tell Some Reasons And Wake Out Our Company They Can Call U Later And Resion Ur Job No Security For That Job This Is Worst And They Will Come Next Batch Same Process Use And Trough Be Care Full next Coming Batch

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Shift timings and Timely appraisals

Dislikes

Some old mid management employess run the admin and complaince , creating unneccsary rules creating unrest , thet dont listen fedbacks

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.