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Standard Chartered
Comparebased on 4.6k Reviews
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About - Reviews4.6k
- Salaries39.3k
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Filter reviews by Standard Chartered Senior Customer Service Executive Reviews
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Category Ratings
Job security
Company culture
Work-life balance
Skill development
Salary
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What employees say about Standard Chartered?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
78% employees reported
Flexible timing
60% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
6 reviews
Rated by Men
2 reviews
Jobseekers also viewed
10 reviews found
Senior Customer Service Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It’s a great place to work. Nice campus n work environment
- Skill development - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
No internal movement or to next level. No growth and no increment though we performing wel
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Executive in Chennai
Full Time
Customer Care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a great experience
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not able to display individual talent
Work Details
Work timings: Flexible Timings
What people are saying about Standard Chartered
Senior Customer Service Executive in Bangalore / Bengaluru
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
We can earn a lot
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Very difficult for movement
Work Details
Good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Bangalore / Bengaluru
Priority Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Good
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Senior Customer Service Executive
Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Awesome atmosphere
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing but lil transportation
Work Details
Work very good
Work timings: Flexible Timings
Work related travel: This is a desk job.
Senior Customer Service Executive in Bangalore / Bengaluru
Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Good
Work days: Rotational Shift (Flexible Timings)
Senior Customer Service Executive in Bangalore / Bengaluru
Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working style
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Management
Work Details
It was awesome working in Standard charted
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Bangalore / Bengaluru
Customer support in credit cards Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Senior Customer Service Executive in Bangalore / Bengaluru
Liability Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Scb is a great place to work, during recession many peoplelost their jobs in other companies but whereas in scb we were moved to other depts due to cost cutting but was made sure that we don't lose our job, growth wise was alsonexcellent, and families were also given importance to balance our personal life.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I had a great experience working there, so nothing to dislike about scb
Work Details
Job was quite interesting, got to learn many things there, relevant training was given, so i didn't have to face any struggles working there
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Executive in Bangalore / Bengaluru
Credit Card, liabilities Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
When most of the companies layed off their employees during recession, scb didn't do that .
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I loved working there
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Team Lead in Bangalore / Bengaluru
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Lady employees are safe to work
Dislikes
No hike. No recognition.. lots of partiality about staffs... If u highlight anything respective employee will b targetted and will b punished either by not giving hike or by putting them under PIP... Have undergone much and not voicing out anything to keep myself safe...
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Saturday (Strict Timings)
Team Lead in Chennai
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice place to work and it is very good platform for married women to sustain in work life balance
- Skill development - Good
- Job security - Good
Dislikes
The salary and appraisal is not that much good and no career growth
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Chennai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
The banking industry is lucrative and plays an important role in our economy. It offers challenging roles and opportunities to develop skills and knowledge. The dynamic nature of the industry and its relevance in the economic scenario is why I want to pursue a career in the banking sector.
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Once you've been in banking for a few years and have amassed big spending commitments, it's hard to find an alternative high paying career. People feel stuck. They can't even move to banking jobs in any more.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
It's very good platform to increase my skills, i worked 5 years it went all good but in the last they cheated me in my PF withdrawal, I quit the job last 3 years ago only still now I didn't receive my PF 😭😭😭
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Dey cheated me in my PF withdrawal, i have quit my job last 3 years ago only still now I didn't receive my PF
Work Details
Work days: Monday to Saturday (Flexible Timings)
Analyst in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
- Work satisfaction - Poor
Overall Rating
Team Lead in Chennai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary is good
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
People management. Micromanagement
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Chennai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Team Lead in Chennai
Full Time
Strategic Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Overall Rating
Analyst in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Overall Rating
Other Standard Chartered Reviews
Senior Manager in Chennai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company was good two years back i.e. until 2023. Good projects and managed work life balances even in the tough times. But we have flexible hybrid model which is good at SCB GBS Pvt Ltd
Dislikes
Last two years no promotions, no increments. no replacements for the employees who left company. Salaries are very low and no difference between the people who are working and not working, just looking into the packages of the employee and if he/she has less package simply trying to bring u p them to market margin iwthout considering the performance..all this is happening after the change in management from last two years only......Read More
- Job security - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Manager - MIS in Chennai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Above reason
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
In previous each and evry deportment have one HR, if we facing any issue or thought will raise question, eg: in previous any one resigned the job hr will contact the employees will ask the reason for resigned the job, but when I resigned the job HR didn't contact me....
- Job security - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Specialist in Bangalore / Bengaluru
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything. Worst culture, no work life balance, will have to work more than 14 hours a day, no hike from last 2 years. not recommended at all
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Client Care Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Please don't join this company suddenly they will say we are layoff. While giving the incentive.Before joining this company please think atleast twice.
Dislikes
Don't spoil your career by joining this company
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Development Manager in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Company is moving towards open source API based application. Good health insurance policy.
- Job security - Good
Dislikes
No hike happened for 2023 & 2024. Company expection is do work of 40 hrs in 4 hrs. Company is only concerned on cost cutting from past 2 years. At this point of time it's big no to join this company
- Salary - Poor
- Skill development - Poor
- Promotions - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Officer in Bangalore / Bengaluru
Full Time
Category Management & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Basically an Excellent company. All policies are really good Very good Leave Policy
Dislikes
Biased Management. Unnecessary Digitization of all process. Poor Skill development programmes. Poor Hikes in compensation. Tamil influence. Too early pickup of Transport. Weekend Support.
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Manager in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Employee Concern and Well being and fitness is addressed. Compensations have been good so far. The tech stack for individual contributors is good
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Probably some good people leadership roles and skills can be appreciated more. Oflate Job Security is becoming a concern
Specialist in Chennai
Full Time
Legal & Regulatory - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There are a lot of learning opportunities if you find the right team
Dislikes
The pay is low, there is no growth- no hike, no promotion, for entire departments for years. There is a lot of work pressure and work hours are too long.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Manager Vendor Management in Chennai
Full Time
Procurement & Supply Chain - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
None
Dislikes
Culture is ruined by employees who have been working since ages Little room for innovation and change No learning and heavy politics
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Lead Business Analyst in Mumbai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company policies are followed in letter and spirit. Implementation of internal policies is done with utmost professionalism. Lot of check and balances are there so that there is no room to bypass such policies.
Dislikes
Personal growth, work life balance, remuneration as per market standards - these factors are not given slightest of importance by department heads. Lack of support from seniors and blame game when things go wrong. Internal politics has reached to the levels of toxicity. Some innocent employees are even victims of vendetta politics.
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
- HQ - London, England, United Kingdom (UK)
- Banking
- 10k-50k Employees (India)
- Financial Services
- Non-Profit
- Analytics & KPO
- IT Services & Consulting
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 Standard Chartered reviews submitted by Standard Chartered employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Standard Chartered is the right company for you. 78...% of employees reported the working days at Standard Chartered as Rotational Shift. 60% employees reported the work timings at Standard Chartered as Flexible timing. Read more- Home >
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