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Standard Chartered
Comparebased on 4.8k Reviews
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About - Reviews4.8k
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Filter reviews by Standard Chartered Senior Customer Service Executive Reviews
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Skill development
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What employees say about Standard Chartered?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
78% employees reported
Flexible timing
60% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
6 reviews
Rated by Men
2 reviews
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10 reviews found
Senior Customer Service Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It’s a great place to work. Nice campus n work environment
- Skill development - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
No internal movement or to next level. No growth and no increment though we performing wel
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Executive in Chennai
Full Time
Customer Care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a great experience
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not able to display individual talent
Work Details
Work timings: Flexible Timings
Senior Customer Service Executive in Bangalore / Bengaluru
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
We can earn a lot
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Very difficult for movement
Work Details
Good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Bangalore / Bengaluru
Priority Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Good
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive
Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Awesome atmosphere
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing but lil transportation
Work Details
Work very good
Work timings: Flexible Timings
Work related travel: This is a desk job.
Senior Customer Service Executive in Bangalore / Bengaluru
Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Good
Work days: Rotational Shift (Flexible Timings)
Senior Customer Service Executive in Bangalore / Bengaluru
Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working style
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Management
Work Details
It was awesome working in Standard charted
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Bangalore / Bengaluru
Customer support in credit cards Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Senior Customer Service Executive in Bangalore / Bengaluru
Liability Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Scb is a great place to work, during recession many peoplelost their jobs in other companies but whereas in scb we were moved to other depts due to cost cutting but was made sure that we don't lose our job, growth wise was alsonexcellent, and families were also given importance to balance our personal life.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I had a great experience working there, so nothing to dislike about scb
Work Details
Job was quite interesting, got to learn many things there, relevant training was given, so i didn't have to face any struggles working there
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Executive in Bangalore / Bengaluru
Credit Card, liabilities Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
When most of the companies layed off their employees during recession, scb didn't do that .
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I loved working there
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Team Lead in Bangalore / Bengaluru
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Lady employees are safe to work
Dislikes
No hike. No recognition.. lots of partiality about staffs... If u highlight anything respective employee will b targetted and will b punished either by not giving hike or by putting them under PIP... Have undergone much and not voicing out anything to keep myself safe...
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Saturday (Strict Timings)
Team Lead in Chennai
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Nice place to work and it is very good platform for married women to sustain in work life balance
- Skill development - Good
- Job security - Good
Dislikes
The salary and appraisal is not that much good and no career growth
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Chennai
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
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Likes
The banking industry is lucrative and plays an important role in our economy. It offers challenging roles and opportunities to develop skills and knowledge. The dynamic nature of the industry and its relevance in the economic scenario is why I want to pursue a career in the banking sector.
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Once you've been in banking for a few years and have amassed big spending commitments, it's hard to find an alternative high paying career. People feel stuck. They can't even move to banking jobs in any more.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
It's very good platform to increase my skills, i worked 5 years it went all good but in the last they cheated me in my PF withdrawal, I quit the job last 3 years ago only still now I didn't receive my PF 😭😭😭
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Dey cheated me in my PF withdrawal, i have quit my job last 3 years ago only still now I didn't receive my PF
Work Details
Work days: Monday to Saturday (Flexible Timings)
Analyst in Bangalore / Bengaluru
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Work-life balance - Excellent
Dislikes
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Overall Rating
Team Lead in Bangalore / Bengaluru
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Excellent
- Company culture - Good
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Company culture - Excellent
Dislikes
- Skill development - Poor
- Promotions - Bad
Overall Rating
Analyst in Chennai
Full Time
Production engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Overall Rating
Analyst in Bangalore / Bengaluru
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Overall Rating
Senior Associate in Mumbai
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Other Standard Chartered Reviews
Senior Business Management Manager in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
my team was very chill, people were fine. good information about the business and lot of learnings
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
0% job security, got laid off with 9 months in the organisation, my manager from Hong Kong got laid off 2 and half months after I joined and my manager in Bangalore got laid off about 5 months after I joined and finally came my turn, management was nice but they were not even sure about their own jobs and they hired me, not a freasher, I was band 6 - associate director/senior manager level. Salary also was not great, should have negotiated more....Read More
- Salary - Poor
- Job security - Bad
- Promotions - Poor
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Process Specialist in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hybrid work style
- Work satisfaction - Good
Dislikes
Poor team with powerless manager Partiality in case allocation Micro management Assigned Lime manager never come in assigned subordinate shift so they never know the strugle we undergoing. Poor people management skills. Extended shift with unnecessary meeting and training
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
manager fp&a in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The leave policy is the best thing about Standard Chartered Bank. All the employees should take 10 days block leaves as per company norms across all the regions. The internal movement is hassle free here if we complete 12 months in the current role. Only thing is we should develop the contacts.
- Salary - Good
- Job security - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Work culture is really like typical Indian culture. Hiarachy and the office environment across the bank is very bad. People will respect you based on the Grade you are in. The respect will be given only if we are AVP or VP positions. When it comes to new comers, the existing employees literally play with the new employees because they didn't get the promotion and their dirty politics really bad.
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Manager in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance, company culture, shift allowance and bonus
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Pay can be better, need better opportunities and promotions.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Technical Manager in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
No hike for last 2 years and it seems the same will continue next year and job security is reducing recent years. So much pressure on work without hike
- Job security - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Lead in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Leave policy is good . There is block leave policy which is also very good
Dislikes
Internal politics , favouritism . Zero hike back to back 3years . You will get promotion only if you are favourite to manager. Work culture is too bad
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Manager in Chennai
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
None
Dislikes
Culture is ruined by employees who have been working since ages Little room for innovation and change No learning and heavy politics
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Manager in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No pros
Dislikes
No work life balance Favouritism by your line managers Work as a labour and dont expect any hikes No salary increment Very less bonus No shift timings Weekend work Manager will call and threaten you Physically and mentally demotivating
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Support Manager in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Organization was very good till 2023 but in the last one year it went horrible
Dislikes
In the last one year decision taken by the top management was horrible no one has a clarity on what they are doing. Dont join standard chartered.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Senior Manager in Chennai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company was good two years back i.e. until 2023. Good projects and managed work life balances even in the tough times. But we have flexible hybrid model which is good at SCB GBS Pvt Ltd
Dislikes
Last two years no promotions, no increments. no replacements for the employees who left company. Salaries are very low and no difference between the people who are working and not working, just looking into the packages of the employee and if he/she has less package simply trying to bring u p them to market margin iwthout considering the performance..all this is happening after the change in management from last two years only......Read More
- Job security - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
- HQ - London, England, United Kingdom (UK)
- Banking
- 10k-50k Employees (India)
- Financial Services
- Non-Profit
- Analytics & KPO
- IT Services & Consulting
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 Standard Chartered reviews submitted by Standard Chartered employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Standard Chartered is the right company for you. 78...% of employees reported the working days at Standard Chartered as Rotational Shift. 60% employees reported the work timings at Standard Chartered as Flexible timing. Read more- Home >
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