Standard Chartered Senior Customer Service Associate Reviews
Updated 11 Sep, 2023
Overall Rating
1.0/5
based on 1
review
Rating distribution
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Company culture
1.0
Job security
1.0
Work-life balance
1.0
Promotions
1.0
Work satisfaction
Standard Chartered is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction
...
Read more
Standard Chartered is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Lending Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 19 Jan 2025
Likes
Lady employees are safe to work
Dislikes
No hike. No recognition.. lots of partiality about staffs... If u highlight anything respective employee will b targetted and will b punished either by not giving hike or by putting them under PIP... Have undergone much and not voicing out anything to keep myself safe...
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Team Lead in
Chennai
Full Time
·
Operations / Strategy Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 01 Dec 2024
Likes
Nice place to work and it is very good platform for married women to sustain in work life balance
Skill development - Good
Job security - Good
Dislikes
The salary and appraisal is not that much good and no career growth
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Associate in
Chennai
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 12 Nov 2024
Likes
The banking industry is lucrative and plays an important role in our economy. It offers challenging roles and opportunities to develop skills and knowledge. The dynamic nature of the industry and its relevance in the economic scenario is why I want to pursue a career in the banking sector.
Job security - Good
Work satisfaction - Good
Company culture - Good
Dislikes
Once you've been in banking for a few years and have amassed big spending commitments, it's hard to find an alternative high paying career. People feel stuck. They can't even move to banking jobs in any more.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Aug 2024
Likes
It's very good platform to increase my skills, i worked 5 years it went all good but in the last they cheated me in my PF withdrawal, I quit the job last 3 years ago only still now I didn't receive my PF 😭😭😭
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Dey cheated me in my PF withdrawal, i have quit my job last 3 years ago only still now I didn't receive my PF
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Senior Analyst in
Bangalore / Bengaluru
Full Time
·
Investment Banking, Private Equity & VC Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 01 Aug 2024
Likes
Your job is secure in this organization and most of mangers are good politics are comparatively less and only 2 days WFO good infrastructure
in banglore
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Your bonus and hike is fully based on the management, irrespective of company making profit or loss, And usually appraisal are very less salary is also very bad
Salary - Poor
Promotions - Poor
Analyst in
Bangalore / Bengaluru
Full Time
·
Data Science & Machine Learning Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 07 Apr 2025
Likes
Job security - Good
Work-life balance - Excellent
Dislikes
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Overall Rating
Team Lead in
Bangalore / Bengaluru
Full Time
·
Investment Banking, Private Equity & VC Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 06 Apr 2025
Likes
Skill development - Good
Job security - Excellent
Company culture - Good
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 06 Apr 2025
Likes
Job security - Good
Company culture - Excellent
Dislikes
Skill development - Poor
Promotions - Bad
Overall Rating
Analyst in
Chennai
Full Time
·
Production engineering Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 06 Apr 2025
Dislikes
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Overall Rating
Senior Analyst in
Chennai
Full Time
·
Trading, Asset & Wealth Management Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 05 Apr 2025
Likes
Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Overall Rating
Other Standard Chartered Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
IT Project Coordinator in
Mumbai
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Apr 2025
Likes
Ther is nothing to like
Dislikes
Everything
No work life balance culture
No personal health and growth
No professional culture
Lots of pressure and unnecessary works
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Business Management Manager in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
4.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 07 Apr 2025
Likes
my team was very chill, people were fine. good information about the business and lot of learnings
Work satisfaction - Good
Work-life balance - Good
Dislikes
0% job security, got laid off with 9 months in the organisation, my manager from Hong Kong got laid off 2 and half months after I joined and my manager in Bangalore got laid off about 5 months after I joined and finally came my turn, management was nice but they were not even sure about their own jobs and they hired me, not a freasher, I was band 6 - associate director/senior manager level. Salary also was not great, should have negotiated more....Read More
Salary - Poor
Job security - Bad
Promotions - Poor
Company culture - Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Process Specialist in
Chennai
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 05 Apr 2025
Likes
Hybrid work style
Work satisfaction - Good
Dislikes
Poor team with powerless manager
Partiality in case allocation
Micro management
Assigned Lime manager never come in assigned subordinate shift so they never know the strugle we undergoing.
Poor people management skills.
Extended shift with unnecessary meeting and training
Salary - Poor
Skill development - Poor
Promotions - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
manager fp&a in
Chennai
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 25 Mar 2025
Likes
The leave policy is the best thing about Standard Chartered Bank. All the employees should take 10 days block leaves as per company norms across all the regions.
The internal movement is hassle free here if we complete 12 months in the current role. Only thing is we should develop the contacts.
Salary - Good
Job security - Good
Promotions - Good
Work-life balance - Good
Dislikes
Work culture is really like typical Indian culture. Hiarachy and the office environment across the bank is very bad. People will respect you based on the Grade you are in. The respect will be given only if we are AVP or VP positions. When it comes to new comers, the existing employees literally play with the new employees because they didn't get the promotion and their dirty politics really bad.
Company culture - Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 20 Mar 2025
Likes
Work life balance, company culture, shift allowance and bonus
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Pay can be better, need better opportunities and promotions.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Technical Manager in
Chennai
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
3.0
Promotions
3.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 17 Mar 2025
Dislikes
No hike for last 2 years and it seems the same will continue next year and job security is reducing recent years. So much pressure on work without hike
Job security - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Lead in
Bangalore / Bengaluru
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Mar 2025
Likes
Leave policy is good . There is block leave policy which is also very good
Dislikes
Internal politics , favouritism . Zero hike back to back 3years . You will get promotion only if you are favourite to manager.
Work culture is too bad
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Chennai
Full Time
·
SCM & Logistics Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 16 Mar 2025
Likes
None
Dislikes
Culture is ruined by employees who have been working since ages
Little room for innovation and change
No learning and heavy politics
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Manager in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 14 Mar 2025
Likes
No pros
Dislikes
No work life balance
Favouritism by your line managers
Work as a labour and dont expect any hikes
No salary increment
Very less bonus
No shift timings
Weekend work
Manager will call and threaten you
Physically and mentally demotivating
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work timings: Strict Timings
Work related travel:This is a desk job.
Support Manager in
Chennai
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 12 Mar 2025
Likes
Organization was very good till 2023 but in the last one year it went horrible
Dislikes
In the last one year decision taken by the top management was horrible no one has a clarity on what they are doing. Dont join standard chartered.
People also ask about Standard Chartered's Senior Customer Service Associates
How is Standard Chartered to work for?
Standard Chartered is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Standard Chartered is known for Salary which is rated at the top and given a rating of 2.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Standard Chartered read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Standard Chartered?
According to AmbitionBox ratings, Standard Chartered employees rate its salary and benefits as 2.0 out of 5. You can know more about Standard Chartered Salaries at AmbitionBox
How is the work culture at Standard Chartered?
Work culture is rated 1.0 at Standard Chartered by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at Standard Chartered. Read detailed reviews by employees of Standard Chartered on AmbitionBox.