Sopos Tech System Administrator Reviews

Likes

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Dislikes

No Leave Compensation & No Leave Benefits available. There's no Growth at all. The only so called Senior Manager is the one who knows nothing about the process but the management will go through the suggestions of that irresponsible Senior Manager instead of the Shift Managers/Team Leaders who knows about the process & handles the team. Work pressure is normal but sometimes we have to work 14 to 18 hours straight in a day as client calls or remote support always comes during the time we leave our Shift. Managers & the Management do not value an individual's unique strengths, which is why most people working there have to take back their suggestions most of the times. We receive appreciation emails from our clients, but they mostly go unnoticed all the time. So no appraisals. There's no Job security for anyone. If Senior Manager does mistakes & if we question them then we are the next target for them to corner us & throw us out. No on-job training for freshers & mostly quality of training goes diwn since the same irresponsible senior Manager takes care of the quality of entire process. Hence, senior folks like me have to guide freshers & even the trained ones step-by-step, which is a pain sometimes. Overall a unhealthy environment for those who work hard...Read More

Work Details

Work days: Rotational Shift (Strict Timings)