Add office photos
Filter reviews by Radical Minds Customer Support Associate Reviews
Rating distribution
Category Ratings
Work satisfaction
Skill development
Salary
Work-life balance
Company culture
Promotions
Job security
What employees say about Radical Minds?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
50% employees reported
Flexible timing
50% employees reported
View more detailed insights
Jobseekers also viewed
5 reviews found
Customer Support Associate in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing I faced so many issues while working in this company
- Salary - Good
Dislikes
Environment management partiality agants are treated like nothing no leaves nothing
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Associate in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supervisor suppor and ixigo process is good
- Work satisfaction - Good
Dislikes
Everything I dislike no increment salary not received time week off issue not getting promotions
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Customer Support Associate in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
They don't take any action against Agent misbehave very irresponsible Steven Selva
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Associate in Bangalore / Bengaluru
Full Time
Customer support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good atmosphere to work
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Rotational shifts
Work Details
Work days: Rotational Shift (Strict Timings)
Customer Support Associate in Roopena nagar
Full Time
4 Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Work-life balance - Excellent
Dislikes
Everything was bad in that company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Top trending discussions
Similar Designation Reviews
Customer Care Executive in Noida
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible for employees and tl understand concern of employees, employees tell jenuin.
- Salary - Good
- Company culture - Good
Dislikes
Ego centric supervisor. I was doing job there and getting quality issue so send email to TL that this is reason so not coming. TL called in office said that take quality session then do your job continue. I said ok and went for quality session to mayank kashyap who is deputy manager of training. I was telling my issue to him, he interrupt me and said that he had data. He used unprofessional word like badmouth abusive and BMC and interrupt him and said that I will not continue then he said with ego then go. I decided to get out from jobs then on the spot left the job. I said myself that I do job where supervisor are professionally. There is no professionalism. Some employees uses abusive language whenever they got frustrated. Word uses by employees like bmc, not only uses by male but female employees also....Read More
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Sales Executive in Gurgaon / Gurugram
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst company in my career
Dislikes
My salary hold this company for last 22 days and am asking so that's answered me you are not filled fnf form that's why your salary hold. And I was working this organisation I was moved another process. Because process is rampdown. I was working full month of November but I received salary only 8 days.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All are dislikes
Dislikes
Till now I am not getting my salary I also serve my notice period. after discussion with TL manager and hr they do fake promise with me still now they didn't responding me I tried to call hr and manger also they didn't responding I also texted in what's app only they didn't responding so I put mail in higher management after that they scold me and told that you will get your full and final settlement but there is no responding from higher management team such a worst company so pls guys don't go to this company simply wasted my time and other opportunities also 😑...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Customer Service Executive in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice nice nice nice
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary deduction only this issues
- Promotions - Poor
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Gurgaon / Gurugram
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Guys I have 1 year of experience at Radical Minds. Genuinely advice - Please do not join Radical Minds. Its was very foolish decision of my life.
Dislikes
Guys I have 1 year of experience at Radical Minds. Genuinely advice - Please do not join Radical Minds. Its was very foolish decision of my life.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Associate in Noida
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good prefect
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Ot amount very delay
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Sales Executive in Gurgaon / Gurugram
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Bad working hours Salary issues NO OT pay
- Salary - Poor
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Care Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company staff is good .
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Sales Executive in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Gurgaon / Gurugram
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As a Frasher for this is Very good company I recommend to you also if you want learn something you can go. Jul Fikar
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
There is problem to igp and promotions.
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Other Radical Minds Reviews
Associate in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am not satisfied here in this company, If you really want to gain an experience in BPO sector then go to into best others BPO'S company which is available in Gurugram only, personally I'll not recommend anyone to work here, very worst work culture, always salary issues and so many things. It was my experience in this company, if you are agree then ask to the people who already are working there or resigned from there but still you don't believe then go and do your job for some of months then you will definitely realise the real things about this company......Read More
Dislikes
Work culture and salary issues as well as shift timing was not working properly...
- Salary - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Associate in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like.
Dislikes
Bad entrance, even guards check bags of every executive when entering and at exit time also. Worst hiring process, they do not have a professional behaviour, HR and ER are not cooperative. Let's come to the training part, even if you get good marks in the assessment in the training after that it totally depends on the client if he will take you to the floor or not . This is not the ending, the client will take the last round of interview and after the training part he can also say that you are not fit for the process as you do not have good communication skills. He do not check this thing in the interview part, he check this in after training by taking a 2 minutes meeting with candidates individually. And he can say good by to the employees after training even if the candidate is have good marks in training as I was asked to leave the training room in middle of the training. Now come to the salary part. HR head and even ER head Mrs Manjri Madam do not have complete knowledge about the company. I was asked to leave the company on July 3, 2024 and ER Vimal, HR head Munish Walia said that you will get the salary on 5th July. I didn't get it. Then thay asked to wait for 10 th July. Then they asked to wait till 15 th July. And when i went to ER Manjri then she said that ohh we forgot to take the approval from client end to release the salary we are completing it experience on priority. This is their priority. After that she said that I will confirm you on 16th July when you will receive the salary. When I called ER Manjri on 17th she said I forgot to inform you , THAT IS HOW THEY TAKE OWNERSHIP OF EMPLOYEE'S CONCERN. SORRY EX-EMPLOYEE'S . And the day after 17 July she said that you will get the salary after 45 days. Previous she said that we will release your salary exceptionally as ATL was done and this was not a resignation and now she said to wait for 45 days. This is the work culture of THE WORSE RADICAL MINDS. WHERE MANAGEMENT DO NOT HAVE ANY MIND AND INFORMATION ABOUT THE COMPANY AND THIS IS HOW THEY HARRASH EMPLOYEES MENTALLY. I SUGGEST NEVER JOIN RADICAL MINDS.................Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Travel Executive in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to say
Dislikes
the redical minds company the management system is my bad I complicated mu notice period and submit my FNF but it is 3 month complite I did not received my FNF amount yet i am going to the office again and again and they told me please wait for 8 to 10 days we will i initiate your FNF amount but no received yet and I am sending massage on WhatsApp to the hr but thay no response
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
CS Associate in Gurgaon / Gurugram
Full Time
Trading, Asset & Wealth Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like here
Dislikes
Most pathetic company in gurgaon this company should be black listed from the industry. Now they started giving fake reviews on Google, forces employees to submit 5 star on google and if any employee submit 1 star they issue warning letter for that employee. If you will research company’s rating increases rapidly from last of feb 2024 to march 2024. Please don’t come here for any type of job. And now they started holding the salaries of employees and if you will take any LWP then also your salary will be on hold. And at the time of FnF many employees don’t receive their amount even after 3 to 6 months and in induction they promise to give full fnf amount within 45 days....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Operations Associate in Gurgaon / Gurugram
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am working in healthcare process and client is good
- Skill development - Good
- Work satisfaction - Good
Dislikes
Not providing good Salary increments and other benefits
- Salary - Poor
- Job security - Poor
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Sme Associate in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Radical minds is Great Organisation If you have skill and dedication So you will easily get the Opportunity here
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
Dislikes
The salary deduction And the politics of this office is not good They behave with agent like a labour not a employee
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Travel Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work environment is really great.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Growth is quite slower.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Software Engineer in Gurgaon / Gurugram
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Policy changes daily
Dislikes
No policy No work life balance
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Cce Executive in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place for freshers
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Growth issue
- Job security - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Travel Executive in Gurgaon / Gurugram
Full Time
Tourism Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing
Dislikes
everything like working environment, work pressure
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Claim your company page and respond to reviews as an employer.
Tell us how to improve this page.
Radical Minds Reviews by Designations
- Radical Minds Customer Care Executive Reviews
- Radical Minds Travel Executive Reviews
- Radical Minds Customer Service Executive Reviews
- Radical Minds Team Lead Reviews
- Radical Minds Customer Support Executive Reviews
- Radical Minds Quality Analyst Reviews
- Show more
- Radical Minds Cce Executive Reviews
- Radical Minds Associate Reviews
- Radical Minds Desktop Support Engineer Reviews
- Radical Minds Customer Service Associate Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 5 Radical Minds reviews submitted by Radical Minds employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Radical Minds is the right company for you. 50% of employees r...eported the working days at Radical Minds as Rotational Shift. 50% employees reported the work timings at Radical Minds as Flexible timing. Read more- Home >
- Reviews >
- Radical Minds Reviews >
- Radical Minds Customer Support Associate Reviews
TCS
Infosys
Wipro
HCLTech
