PTS Consulting Services Customer Service Executive Reviews
Updated 6 Aug, 2023
Overall Rating
2.2/5
based on 2
reviews
Rating distribution
Category Ratings
2.2
Company culture
2.2
Job security
2.2
Salary
2.2
Work-life balance
2.2
Skill development
2.2
Promotions
2.2
Work satisfaction
PTS Consulting Services is rated
2.2 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfa
...
Read more
PTS Consulting Services is rated
2.2 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Customer Service Executive in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Jan 2025
Likes
Nothing
Dislikes
No increment for almost 2 years now.
Closed door policy, even HR's are not reachable easily.
Micromanagement and poor politics.
Management does not stick to their words.
Every odd day their will be employer friendly policies imposed.
Treats associates like low grade/class workers.
Company change its name every year.
Managers and management have official mail ID xxxdigitys.com and associates have different mail ID xxxdigitys.co.in.
Fake R&R, just for social media show off....Read More
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Executive in
Kolkata
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
5.0
Work-life balance
posted on 03 Oct 2024
Likes
Payment on time
Salary - Excellent
Work-life balance - Excellent
Dislikes
Special privilege for the chosen few
Promotions - Bad
Company culture - Poor
Team Lead in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Jul 2023
Likes
Superb company with mind-blowing management, superb support function.....love to work...
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
2.0
Job security
4.0
Promotions
3.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 02 Dec 2023
Likes
Great opportunity to do do an experience with the Amazon client.
Skill development - Good
Promotions - Good
Company culture - Good
Dislikes
Transport management is quite a good and the weekend is not so good.
Job security - Poor
Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Jan 2024
Likes
It's really good place to work
Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Manager is very bad
Customer Care Executive in
Kolkata
Contractual
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 May 2023
Likes
Worst Company, Never Go, No timely Salary, Full of politics, Hr are extreamly non cooperative.
Big NO - Work Pay or else will kick u out at any point of time.
They dong even provide offer letter just a pice of paper of no use.
Just font go.
Dislikes
Worst
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata, Newtown
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 31 May 2022
Likes
Work culture good and management also helpful and work life balance is also good and career growth and opportunities are there and skill development and learning are also good.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Work Details
Good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Apr 2022
Likes
Very good management
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate (working remotely)
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Aug 2022
Likes
Management
Work culture
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No Holiday
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other PTS Consulting Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Machine Learning Engineer in
Kolkata
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 04 Apr 2024
Likes
Location.
That's it.
Nothing else.
Dislikes
I will keep this brief and to the point. If you are a beginner in your career and struggling to find employment, I strongly advise against applying to this place. The workplace environment resembles a chaotic zoo, filled with difficult and unreasonable individuals. There are no salary increases or benefits. You could give your utmost effort, attempting to dominate the industry, and they will still demand more while paying you the same as a maid. They expect you to fulfill various roles with ambiguous titles like "Technical Sales Sweeper." Taking time off is not encouraged, and requesting leave during an emergency may lead to termination. The monthly pay is less than 30k, but they treat employees as if they were cheap market purchases. Although the official work hours may appear to be from 9 AM to 5 PM, it's a deceitful facade. You will be required to work from 9 AM until the early hours of the morning, sometimes even past 1-4 AM +5:30 GMT. Your personal and romantic life will suffer greatly if you attempt to fulfill your duties here. The employees lack intelligence and simply follow orders without question. Hard work and talent go unnoticed, as people here are focused on ingratiating themselves for personal gain. My own romantic relationship fell apart because of this company. Every aspect of this business is fraudulent. It may seem like a single entity, but internally there are undisclosed connections and suspicious activities. Shares may be manipulated, and various insider companies such as Cognatic, Vetzu, Digitys, and others are involved in purchasing and selling their own products within the company. I could write an entire novel about this, but to summarize, the whole company operates as a scam....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Csa Manager in
Kolkata
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Oct 2024
Likes
Overall it's good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing in my mind at this moment
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Quality Analyst in
Kolkata
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
3.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 15 Jan 2025
Likes
Work culture and management
Salary - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Accounts Manager in
Kolkata
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 25 Dec 2024
Likes
Everything i mentioned
Company culture - Excellent
Work-life balance - Good
Dislikes
I said already
Skill development - Poor
Job security - Bad
Promotions - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Case Manager in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 05 Sep 2024
Likes
NA
Dislikes
Worst Management..., No increment, most politics
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Marketing Manager in
Kolkata
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Sep 2023
Likes
At PTS Consulting Services, I truly value the company's commitment to delivering exceptional solutions without compromising our work-life balance. Their emphasis on employee well-being ensures that while we strive for professional excellence, our personal lives are equally prioritized. It's a fulfilling experience to be part of a team that cares so deeply for its members.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
During my tenure at PTS Consulting Services, I've been fortunate enough to have a largely positive experience. As of now, I haven't come across any significant dislikes or concerns. The company's dedication to work-life balance & effective communication has played a key role in this positive outlook.
People also ask about PTS Consulting Services's Customer Service Executives
How is PTS Consulting Services to work for?
PTS Consulting Services is rated 2.2 out of 5, based on 2 reviews by employees on AmbitionBox.
PTS Consulting Services is known for Company culture which is rated at the top and given a rating of 2.2. However, Company culture is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at PTS Consulting Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at PTS Consulting Services?
According to AmbitionBox ratings, PTS Consulting Services employees rate its salary and benefits as 2.2 out of 5. You can know more about PTS Consulting Services Salaries at AmbitionBox
How is the work culture at PTS Consulting Services?
Work culture is rated 2.2 at PTS Consulting Services by 2 employees. While job security is rated 2.2 and work-life balance is rated 2.2 at PTS Consulting Services. Read detailed reviews by employees of PTS Consulting Services on AmbitionBox.