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Plum Benefits

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based on 28 Reviews

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28
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284
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12
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Filter reviews by

Plum Benefits Customer Success Associate Reviews

Updated 27 Oct, 2023

Overall Rating

2.0/5

based on 1 review

Rating distribution

5

0 (0%)

4

0 (0%)

3

0 (0%)

2

1 (100.0%)

1

0 (0%)

Category Ratings

2.0

Salary

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Job security

1.0

Work-life balance

1.0

Skill development

Plum Benefits is rated 2.0 out of 5 stars on AmbitionBox, based on 1 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Plum Benefits is rated 2.0 out of 5 stars on AmbitionBox, based on 1 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

1 review found

Sort by: Popular

Customer Success Associate in Bangalore / Bengaluru

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Oct 2023

Likes

Nothing too concrete to be highlighted

Dislikes

1. The culture is bad and this leads to people leaving the organisation too often, too soon. One of the reasons they keep hiring for the same roles again and again 2. The leadership seems confused. The founders have a great vision but don't think the rest of leadership understands it 3. There is no learning after a point. It is all insurance and nothing that will help you develop your skills better. 4. There is no work-life balance at all. Honestly, the sector itself is to blame in this context - Insurance in India 5. The managers are not trained to manage. They are terrible at team management and do not know how to contribute to a team member's growth within the company. They are also great at passing sly comments and gaslighting 6. Company doesn't pay well. The people who do the grunt work are not paid well. 7. If you're desperate for a job, this could be an option because sometimes you just need the financial backing. But if you actually want to build and grow a career then do not join. There is a possibility that you'd be traumatised in your work life....Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

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I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Customer Success Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 23 May 2023

Likes

free work environment

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Sometimes your work may lead to less work-life balance, but its better

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Part Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Feb 2023

Likes

Everything is good. Good team, Good culture, good benefits

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such. Work sometimes gets hectic

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

posted on 20 Dec 2023

Overall Rating

Other Plum Benefits Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Software Engineer III in Bangalore / Bengaluru

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 29 Aug 2023

Likes

Work Life balance

Salary - Good
Job security - Excellent
Work-life balance - Excellent

Dislikes

Engineering culture, Feedbacks are not heard most of the time.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sales Leader in Bangalore / Bengaluru

Full Time

·

Enterprise & B2B Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Feb 2023

Likes

The vision to insure as many people as possible in India is great, but this is not backed with the customer service that is actually needed in the Insurance space.

Dislikes

Management is not able to structure the teams for growing business. There are no growth opportunities for employees. Whatever is said to you during an interview is not adhered to during your employment. Engagement within teams is extremely low. There is no communication about the company's plan. There is no training they provide when you have joined them, and support during the course of your employment is also nil....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Senior Accounts Manager in Bangalore / Bengaluru

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 16 Sep 2023

Likes

Hybrid work

Dislikes

No recognition for the rest of the teams except sales. Biased managers.

Salary - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Success Team Lead in Bangalore / Bengaluru

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Nov 2024

Likes

Nothing

Dislikes

Worst organization ever worked with

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Team Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Sep 2023

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No cons. Good work environment

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Digital Marketer in Bangalore / Bengaluru

Full Time

·

Digital Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Aug 2023

Likes

Culture and Founding Members

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

'Allegedly' few teams are biased

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Enterprise Sales Lead in Bangalore / Bengaluru

Full Time

·

Enterprise & B2B Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 May 2023

Likes

Colleagues

Dislikes

No work life balance No growth No clarity on Company's future Company culture

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: Few employees work remotely. For everyone else it's WFO

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Success Team Lead in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 31 Mar 2023

Likes

HR policies, Culture,

Dislikes

Plum calls itself as an insurtech, but there is no tech whatsoever. Lack of growth. A lot of people working in plum don't really understand the industry they are working in.

Skill development - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sales Development Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 07 Oct 2023

Likes

Flat hierarchy and working culture

Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing to say as of now

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Customer Success Associate in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 21 May 2024

Likes

Work culture is great!

Salary - Good
Skill development - Good
Job security - Good
Company culture - Excellent

Dislikes

Over worked! Should hire more people

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People also ask about Plum Benefits's Customer Success Associates

How is Plum Benefits to work for?

Plum Benefits is rated 2.0 out of 5, based on 1 reviews by employees on AmbitionBox. Plum Benefits is known for Salary which is rated at the top and given a rating of 2.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Plum Benefits read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Plum Benefits?

According to AmbitionBox ratings, Plum Benefits employees rate its salary and benefits as 2.0 out of 5. You can know more about Plum Benefits Salaries at AmbitionBox

How is the work culture at Plum Benefits?

Work culture is rated 1.0 at Plum Benefits by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at Plum Benefits. Read detailed reviews by employees of Plum Benefits on AmbitionBox.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Plum Benefits review submitted by Plum Benefits employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Plum Benefits is the right company for you. 100% of employees re...ported the working days at Plum Benefits as Other. Read more

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Plum Benefits Customer Success Associate Reviews

Plum Benefits Customer Success Associate Salary

based on 18 salaries

₹5.5 L/yr - ₹8.5 L/yr

15% more than the average Customer Success Associate Salary in India

View more details

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