i
Pacific BPO
based on 903 Reviews
Overall Rating
Category Ratings
Company culture
Job security
Work satisfaction
Salary
Skill development
Work-life balance
Promotions
Ar Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Not good company for Medical billing ..
Go and check out yourself.. process wise its different and can' totally judge about the company. Food vendor and cab vendor is a waste.
Hectic client #Carecloud
Work timings: Strict Timings
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Environment, people, management.
Food, opportunities.
Work policy: Depend on process.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback. We're glad you appreciated the environment, people, and management. Your insights on food and opportunities are noted, and we'll strive to make improvements.
Full Time
ar caller Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
great work culture
low annual appraisal
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Rcm Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Worst company ever..no employe satisfaction..HR is of no use
No employ satisfaction, no job security, HR policy can be changes anytime as per companies personal interest..
Very bad
Work days: Monday to Friday (Strict Timings)
Full Time
Medical Billing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Pacific bpo is a good company to work with. My allover experience is good I am working here since July 2017 . Here you can get a secure job.
Everything except Job security
I am working here as an AR analyst
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Denial Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Great growth and bright future in your company
No
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves International Travel.
Accounts Receivable Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Excellent working experience. Team leaders, Managers & Other management is very helpful. No work load. No work pressure. Great company. Organization provides many facility like transportation, Free meal, Health insurance etc. Every month week quality meetings and feedback's. Many many thanks to my company.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Overall Rating
Discover interview dos and don'ts from real experiences
Healthcare Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Employee satisfaction
Work life balance
Get to learn a lot, work pressure depends on process to process.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing liked
Many things disliked first management, no value for good employees, only support their favourites and their favourites are who are fool but beutiful by face only. No hygiene no medical facilities. Insurance benefits only just for name when go to use they take so much time to enroll the person. A lot of favouritism (even I can't imagine that much favouritism there). It was life's very big mistake that I joined this much disgusting company even I gave my time in that thought that one things will change once TL and manager will change but every one there on same page....Read More
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The only thing were to like is job security.
Stretch was .most annoying things that I faced in pacific. Management was worst . Work culture was worst . No work life balance . There were no one who can listen your problem. I were totally dissatisfied working there.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I thrive in environments where I can constantly learn new things and develop my skills. In my previous role, I loved being exposed to different projects and receiving mentorship from experienced colleagues. It helped me grow both professionally and
The biggest problem with any relationship is lack of communication. And that extends beyond personal life into work life.
Employer’s Response
We're grateful for your thoughtful feedback. It's wonderful to hear about your positive experience with us. If you have additional feedback or suggestions, please don't hesitate to reach out to us at er@pacificbpo.com. Best regards!
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing
Managers like Abhishek Shrivastava, Anant do favouritism, partiality, they dont respect the tenurity, talent, experience, only thing they need is foot licking, they promot there closed one. There is one more fake thing which IJP for SME/TL/QA which is totally bias. To qualify that u need to hv ur god father there..
Work policy: Few folk working from home and few are working from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. If you're open to discussing this further, please contact er@pacificbpo.com. Your insights are important to us as we work to enhance our organization.
Full Time
Voice \/ Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing to like
Management, work culture, Location, HR, Everything
Full Time
Healthcare & Life Sciences - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Cool Mangement nice work environment
Nothing
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
everyone is pathetic here
everything
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Cab facility
Hospitality nothing else
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Company is comparatively. Management issues we have to face everywhere more or less. Job securities 5 out of 5.
Nothing to dislike. I love to work in Pacific
Work policy: Generally wfo but they provide WFH usually.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing is better in this organisation.
Working with Pacific is absolutely bad, it only provides mental pressure, no perks or benefits, not even transportation.
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Only Hot ladies and females staff aur uske liye bhi time ni mil pata. when person are unmarried and try to find a girl but to much work pressure then why people like company culture, and Company location is nearby. Other than this nothing to like it.!!
N numbers of dislikes., poor culture and management, TL not supports, Politics in the company at higher side.
Work days: Alternate Saturday off (Flexible Timings)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing
It's look like a domestic call centre. There is no rule regulations in this organisation. They can terminate you any time . Job security is zero. HR are puppet of management, totally biased hr. If someone is thinking to join this company, please think twice. You will have to repent over it.
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Only shift timing
In Pacific there is too much favoritism and company politics. They are believing in soft attrition like company is creating a situation where your mind is exhausting and then you just take a decision to quit a job. About your work nobody appreciate. Lack of supervisor's support. Too work pressure.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work from home
The HR who's on higher hierarchy ( Piyus) is chauvinistic. Another few hierarchy named - Gaurav, Manoj Gupta and Mishu will suppress specifically if you are female and know your worth and set boundaries. Just to satisfy ego they will try their best to mark your profile on red for future employers just to ruin your future. If you cando licking (female) then you can survive as everyone will try their level best to violate you. If you raise the voice than you are fired as everyone including HR will be on their side whether you have proven it or not so best of luck if you still wanna work in such org. (Mentioned is only 2% of work culture)...Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing to like in this orgainzation. Managememt is dead, your AM is the only person responsibile to keep or kick and have issues in work.
Management is very bad. I dont know how people are still working in pacific.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The environment of the company and the people with whom I work are very good. Also I learnt so many things from the company and my colleagues I also got good facilities of food and cab.
There is nothing what I dislike about working with Pacific
Work policy: Depends on the work requirement
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
company is good in every terms they provide you free cabs and work from home
if your salary is high already they will not provide you much hike and not giving any bonus and target is 60 for some process
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Training and work from home
I'm working in Amplify project. One of the team leader took 5 days of bereavement leave and director was shouting on Assistant managers that ask him to report back due to multiple client escalation. I felt bad for the assistant manager and the leads
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I worked 7 years with Pacific. Respect for this organization in heart same as motherland. There is much job security overthere. Pacific is most growing company in RCM in ncr. I am very thankful and greatfull as being the part of Pacific family . Thank you so much Mr. Kumar Shwetabh to stablish such great family .
Some people in operations
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
There is nothing to like in Pacific an access healthcare.
There is no Heirarchy to follow for management whatever they want they do so by thier on wish in conifer process manager Sumit chaudhary is very rude and mentaly torcher to there team members he Frequently moves employees AR to appeal team and appeal to AR team reason being it affects in production then he torcher and shout on the floor. Even HR department is also follow whatever the management say to HR. They force you to give the resignation otherwise employment will be terminated. If u do not resign then they will terminate you. Nobody will listen to your issue only they will harass you. Transport facility is also wrst during night shift at drop time nobody check that driver is drunkk or not. Sometimes they use private number car for pickup and drop....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We appreciate your feedback and are sorry to hear about your concerns during your time with us. We take all feedback seriously and are committed to fostering a positive, inclusive work environment. We do not tolerate unprofessional behavior and continuously work to address such issues. Your feedback helps us improve; if you're open to discussing this further, please contact er@pacificbpo.com. Wish you the best in your future endeavors!
WNS
Genpact
TCS
Infosys BPM